sky movies sound problems

[richcorsavxr]

anyone else finding there sound keeps cutting out on sky movies (like a scratched cd) my signals fine and all that, and i've tested it both through my tv and the surround sound, but both keep randomly cutting out. this is on a sd sky + box (still not totally convinced on HD yet)

[missdiane]

That's odd, in the past few days the sound has been going, and a rewind back to where I last heard it and play seems to fix it, thought it was our box.

[madcyril]

yes had it a few times i just turn the box off at the wall then switch it back on

[JustinP1]

There is a known problem with Dolby Digital broadcasts.

They changed the way they compressed the data about 4 years ago which meant that a load of amps incompatible. Despite being DD amps which worked perfectly well beforehand.

All Sky channels are affected apart from BBC HD which doesn't have the same compression.

I would test to see if there is the same issue with BBC HD. There is no cure. I've had a whole new box, and cables top to bottom.

ETA: The only cure is to turn DD off in the services section and listen in Pro Logic.

Edited by JustinP1 on Tuesday 2nd November 17:25

[Dare2Fail]

I had this problem a year ago (maybe two). There was no real cure to it, but suddenly the problem was resolved one day. On browsing the web there were thousands of people who had the same issue, and they all had it resolved on the same day. Despite Sky saying there was no problem at their end it was pretty obvious that they had carried out some sort of update that rectified the issue.