Car Insurance - Is there ANY regulation in the industry?
Car Insurance - Is there ANY regulation in the industry?
Author
Discussion

RPMOverlord

Original Poster:

14 posts

184 months

Sunday 7th November 2010
quotequote all
So I've just sorted my insurance for another year. Didn't stay with the current company as, despite now having 16 years NCB they tried to put up the premiums.
Went online to see what was on offer. Now, bearing in mind, I entered the same details, for the same vehicle, on the same day, this is what happened:
Went onto a well-known comparison site with a furry mascot, and got a decent price with one insurer. Went onto another well-known comparison site with an annoying singing dude, and got a much higher quote, curiously through the same insurer. Then went onto said insurers site and got yet another figure. The difference between the highest and lowest was almost DOUBLE, yet they were all through the same insurer!
I don't know how they calculate insurance premiums, but I'm beginning to suspect it is nothing more than a random number generator...
Right, rant over, I'm off to bed!

R1 Loon

26,988 posts

200 months

Sunday 7th November 2010
quotequote all
Jesus fking Christ.

Why do you think you should be able to understand it? There are literally millions of variables in a quote. Buy the one you want and that's it.

Knobber.

FraserLFA

5,083 posts

197 months

Sunday 7th November 2010
quotequote all
R1 Loon said:
Jesus fking Christ.

Why do you think you should be able to understand it? There are literally millions of variables in a quote. Buy the one you want and that's it.

Knobber.
Whoa Harsh!

R1 Loon

26,988 posts

200 months

Sunday 7th November 2010
quotequote all
FraserLFA said:
Whoa Harsh!
True, but the amount of insurance related threads that are on here is astonishing.

I buy £150 of petrol every week, yet don't expect to understand the mechanics of how they price their product and the forecourt prices vary significantly.

As for the cost going up, why does everyone think insurance is a permanently deflaitionary product?

The article in this is worth a read.

http://www.pistonheads.com/gassing/topic.asp?h=0&a...

MrPickle

139 posts

187 months

Sunday 7th November 2010
quotequote all
RPMOverlord said:
...I don't know how they calculate insurance premiums, but I'm beginning to suspect it is nothing more than a random number generator...
Ive thought much the same since insuring my old pug a few years back. I phoned the same company with the same details 3 times and got 3 different prices?!
They make it up, I'm sure they do.

Edited by MrPickle on Sunday 7th November 23:33

FraserLFA

5,083 posts

197 months

Sunday 7th November 2010
quotequote all
But OP's point was,

he got a quote through 3 methods for the same insurance from the same company, and yet it varied massively.
He wasn't compaining about different quotes from different companies.

Complex

520 posts

198 months

Sunday 7th November 2010
quotequote all
So what act of unfair trading would regulation solve here?

These threads are a fking joke.

As if these threads alone weren't enough, I was in a restaurant the other night and a group of four forty-something year olds were discussing insurance. One of them mentioned how an acquaintance of theirs had modified their exhaust, resulting in their premium going up £500. None of the others could get their head around why, since: "Yer but it's only an exhooooorst, don't change how fast it goes, does it?". The simpleton couldn't attain a reason in his mind as to why having a tin can on the back would ring alarm bells at the insurance company of the high probability of him being a boy-racer.

Absolute pond life. Bet they were all scratching their head about why the insurance company asked for their ages when getting a quote, "cos being younger don't speed the car up", that said, one of them was morbidly obese.



Edited by Complex on Sunday 7th November 23:53

R1 Loon

26,988 posts

200 months

Sunday 7th November 2010
quotequote all
FraserLFA said:
But OP's point was,

he got a quote through 3 methods for the same insurance from the same company, and yet it varied massively.
He wasn't compaining about different quotes from different companies.
OK, the explanantion is fairly straightforward, but unlikely to educate anyone, as it's much easier to stay ignorant (not you btw).

It would depend when he rang. Premiums are very price & competition sensitive, whereas in the past they used to be valid for 28 days, as everyhting was wored out on an abacus & rate book, things have moved on.

If an insurer finds it is too cheap / expensive it will amend it's price accordingly very quickly. Sometimes this works for you, sometimes against.


MondeoMan1981

2,445 posts

206 months

Sunday 7th November 2010
quotequote all
When my renewal was due putting my details into my insurer's site for a "new" policy was less than the renewal quote..... seems normal in the insurance industry.

FraserLFA

5,083 posts

197 months

Sunday 7th November 2010
quotequote all
R1 Loon said:
FraserLFA said:
But OP's point was,

he got a quote through 3 methods for the same insurance from the same company, and yet it varied massively.
He wasn't compaining about different quotes from different companies.
OK, the explanantion is fairly straightforward, but unlikely to educate anyone, as it's much easier to stay ignorant (not you btw).

It would depend when he rang. Premiums are very price & competition sensitive, whereas in the past they used to be valid for 28 days, as everyhting was wored out on an abacus & rate book, things have moved on.

If an insurer finds it is too cheap / expensive it will amend it's price accordingly very quickly. Sometimes this works for you, sometimes against.
I agree completely with what you're saying, but i think that's what the OP was wondering. I don't think he meant it like the other "Insurance companies have fleeced me once again etc etc" threads that pop up here.

RobM77

35,349 posts

257 months

Sunday 7th November 2010
quotequote all
Obviously the parameters that the price comparison websites submit to the insurers may differ slightly, although a doubling of premium sounds rather strange. Were the user-set variables the same, for example the total excess?

R1 Loon

26,988 posts

200 months

Sunday 7th November 2010
quotequote all
[quote=FraserLFA
I agree completely with what you're saying, but i think that's what the OP was wondering. I don't think he meant it like the other "Insurance companies have fleeced me once again etc etc" threads that pop up here.
[/quote]

In the OPs case, then it works like this. Insurers do NOT have standard rates, they will work out a price based on the performance of a book with a specific broker over time. In addition that broker will negotiate a commission rate that varies. As the books mature, some brokers decide not to take certain risks themselves, as it could mess up their renewal rates for the book next year and / or affect any profit share they may receive.

Other brokers / insurers may become over / underweight in an area and to balance that risk they increase / drop their price to dissuade / attract more business.

Some brokers want to deal only in low / high risk, so they quote stupid rates if the risk doesn;t match their desired customer profile. This is why Mr Safe can end up with a £99999 quote.

Prices vary and we should be thankful for this. The more regulation that exists, the more insurers will pull out of niche markets, and move to one standard price for all. Bleive me, that price would not be attractive to many, apart from the drunk driving, 11 point chav.

frosted

3,549 posts

200 months

Monday 8th November 2010
quotequote all
So why didn't you say that in the first place ??

Knobber

Edited by frosted on Monday 8th November 00:06

R1 Loon

26,988 posts

200 months

Monday 8th November 2010
quotequote all
frosted said:
So why didn't you say that in the first place ??

Knobber

Edited by frosted on Monday 8th November 00:06
Because I've said it on hundreds of posts over the past year or so, but few seem to want to hear it, instead going for the "Outraged of Winchester" style post.

Put simply Motor Insurance in the UK costs the providers on average £1.15 for every £1 they recive in premium, excluding investment returns (not very good due to regulatory requirements) and operational cots to administer the live policies. It's getting worse, a lot worse.

frosted

3,549 posts

200 months

Monday 8th November 2010
quotequote all
Maybe you should read what he posted not what you want to read

Just a thought

R1 Loon

26,988 posts

200 months

Monday 8th November 2010
quotequote all
frosted said:
Maybe you should read what he posted not what you want to read

Just a thought
He posted that he went on 3 different sites and got three different quotes/ No real surprise there, two of them were aggreagtors, one was a direct site. Some of the direct players, no longer want business through the aggregators due to an substantial increase in fraud, or lack of detailed information.

The key point for me was "they tried to put my premium up". Why does everyone think insurance can only go down in price?

frosted

3,549 posts

200 months

Monday 8th November 2010
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Ok













AV12

5,346 posts

231 months

Monday 8th November 2010
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I make you right.