Woman gets talktalk complaint calls routed to her phone...
Woman gets talktalk complaint calls routed to her phone...
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Carrot

Original Poster:

7,294 posts

232 months

Friday 19th November 2010
quotequote all
http://www.dailymail.co.uk/news/article-1331125/X-...

And because of the company, I am sure they got a LOT of complaint calls...

However, this part does make me laugh, only in the sense that it proves how lame some people are in our society...

"And the constant calls left her partner, Ross McNally, so exhausted that he had to take time off work from his job as a police community support officer.
Miss Roswell Brown, said: 'I was on the verge of a nervous breakdown. I couldn't sleep because of the constant calls and I was in tears all the time.
'I had to answer the phone in case it was our childminder or one of us was being called into work. I was worried all the time though, because I didn't know who would be on the other end of the phone.'"

Really? Surely if it was that bad, and you did have trouble sorting talktalk out for a while, you would just buy a PAYG mobile for emergencies - £5 topup and silence the ringer on the phone. Get people to phone you, and call them back. Obviously you should not HAVE to do that, but it solves the problem and stops the husband from taking time off work with "exhaustion" rolleyes

Of course, if they did that, then their compensation claim would be much smaller, presumably...


Galsia

2,266 posts

220 months

Friday 19th November 2010
quotequote all
I'd be tempted to be abusive to everybody when answering the phone. Might lose them some business...

thinfourth2

32,414 posts

234 months

Friday 19th November 2010
quotequote all
She could of phone talk talks customer complaint line


ZeeTacoe

5,444 posts

252 months

Friday 19th November 2010
quotequote all
thinfourth2 said:
She could of phone talk talks customer complaint line
it would have been engaged.

Carrot

Original Poster:

7,294 posts

232 months

Friday 19th November 2010
quotequote all
ZeeTacoe said:
thinfourth2 said:
She could of phone talk talks customer complaint line
it would have been engaged.
Or she could have left a nasty voicemail - thus adding to the cycle of stress hehe