Cheap car bought retail,major fault...dealer advice please
Cheap car bought retail,major fault...dealer advice please
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Discussion

Deva Link

26,934 posts

267 months

Sunday 21st November 2010
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Dispassionate view is that you've been unlucky but his legal advice is probably correct.

How much have you spent on repairs over the years? If buy cars that are £800 then you're going to get the odd issue.


h0b0

8,860 posts

218 months

Sunday 21st November 2010
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Is it possible the trader knew about the clutch before he sold the car? This may put you in a different situation

MJK 24

5,670 posts

258 months

Sunday 21st November 2010
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What's up with the clutch?

Is it cable operated or hydraulic? Has the cable snapped/any fluid leaks?

If it's a friction problem, do some research and see if it's got a Dual Mass Flywheel. If it has, it's going to cost a fortune to sort and it may be best to auction the car and accept any hit.

eldar

24,831 posts

218 months

Sunday 21st November 2010
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After 4 days of ownership you should be able to get your money back.

Efbe

9,251 posts

188 months

Sunday 21st November 2010
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quote soga 2003 at him, and just show that you're not going to give up without a fight.

give the opportunity to fix it, if he does nothing, say you will bring trading standards into it.

still nothing, then do this. he will get in trouble in the first place for doing this. but then will be in huuge trouble for lying about your statutory rights. he will know full well he has to sort it, so just don't take cr4p from him.


MarsellusWallace

1,180 posts

223 months

Sunday 21st November 2010
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It's always difficult with cheap cars-at the end of the day £800 wouldn't cover a pair of tyres on some cars.The dealer can't have more than a few hundred profit in the car so won't be jumping through hoops to fix any problems you have.That's the reality unfortunately and the reason that not many dealers sell cars at this level.

Just because he says he has cover from Lawgistics it doesn't necessarily means that he has and I would look to get him to contribute £150 or so toward the repair,book the car in somewhere locally and take it on the chin and move on.If he won't do this then call his bluff and tell him you are taking him to court.

Efbe

9,251 posts

188 months

Sunday 21st November 2010
quotequote all
MarsellusWallace said:
It's always difficult with cheap cars-at the end of the day £800 wouldn't cover a pair of tyres on some cars.The dealer can't have more than a few hundred profit in the car so won't be jumping through hoops to fix any problems you have.That's the reality unfortunately and the reason that not many dealers sell cars at this level.

Just because he says he has cover from Lawgistics it doesn't necessarily means that he has and I would look to get him to contribute £150 or so toward the repair,book the car in somewhere locally and take it on the chin and move on.If he won't do this then call his bluff and tell him you are taking him to court.
no, just no...

dealer will have known the clutch was going, and basically conned you.

read this thread...
http://www.consumeractiongroup.co.uk/forum/showthr...
understand your rights, and get a fix or refund.

300bhp/ton

41,030 posts

212 months

Sunday 21st November 2010
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h0b0 said:
Is it possible the trader knew about the clutch before he sold the car? This may put you in a different situation
Yet a test drive would also have given the buyer as much info as the seller in this regard. I knows it's a bugger but I think the buyer doesn't have a lot to go on here. Ifthe clutch slipped or had too much pedal travel or felt wrong, then they should have walked away if they didn't wan the potential to fix it.

MarsellusWallace

1,180 posts

223 months

Sunday 21st November 2010
quotequote all
Efbe said:
MarsellusWallace said:
It's always difficult with cheap cars-at the end of the day £800 wouldn't cover a pair of tyres on some cars.The dealer can't have more than a few hundred profit in the car so won't be jumping through hoops to fix any problems you have.That's the reality unfortunately and the reason that not many dealers sell cars at this level.

Just because he says he has cover from Lawgistics it doesn't necessarily means that he has and I would look to get him to contribute £150 or so toward the repair,book the car in somewhere locally and take it on the chin and move on.If he won't do this then call his bluff and tell him you are taking him to court.
no, just no...

dealer will have known the clutch was going, and basically conned you.

read this thread...
http://www.consumeractiongroup.co.uk/forum/showthr...
understand your rights, and get a fix or refund.
Have you ever taken legal action against anyone,let alone a dealer?I have and believe me it takes months at best and in the meantime you are off the road and once you get to court there's no guarantee of success.Don't think trading standards are a great help either-given the purchase price of the car it's unlikely they will do anything at all

rallycross

13,679 posts

259 months

Sunday 21st November 2010
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Due to low value of car best bet is use his choice of garage to fix it and try and get 50% contribution.

Ignore the people who tell soga will give you a magic answer, it wont.

BliarOut

72,863 posts

261 months

Sunday 21st November 2010
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A clutch is a consumable item...

Negative Creep

25,773 posts

249 months

Sunday 21st November 2010
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If it only appears at motorway speeds then it could be possible the dealer wasn't aware even if he had driven it?

Deva Link

26,934 posts

267 months

Sunday 21st November 2010
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Stu - B said:
..Yes as a car enthusiast, I feel a right dope for not doing this at the dealers,

..I was in a hurry

..I am going nuclear with Trading Standards, the VAT and a summons tomorrow.
Hmmm....OK.


Efbe

9,251 posts

188 months

Sunday 21st November 2010
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Good luck with it all anyhow,

I have never had to take anyone to court, but threats of trading standards I have done, and if you work up to it slowly it has always worked for me.
Seems a very open and shut case to me, so ts should give you full support if you did decide to go down that route.
The only issue could be if he starts to say he is only a private seller.

Deva Link

26,934 posts

267 months

Sunday 21st November 2010
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Stu - B said:
...at least a reasonable conclusion is reached.
confused You said in your first post he'd offered £200.

confused_buyer

7,036 posts

203 months

Sunday 21st November 2010
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I suspect Trading Standards will do nothing. It is a civil matter between you and the trader - they are not going to take any action for you except give advice.

Clutch on a cheap car is a very, very grey area. Clutches wear out - not even a new car warranty covers them in many cases.

My gut feeling is the very best you'd get out of a court action is a load of stress, weeks of a non functioning car on your driveway and a £200 settelement would be a good result.

If you can get £200 contribution then my feeling is that it would be sensible to take it. I doubt the dealer drove the car more than 1/2 mile over 30mph. Few do.

confused_buyer

7,036 posts

203 months

Sunday 21st November 2010
quotequote all
Efbe said:
Seems a very open and shut case to me, so ts should give you full support if you did decide to go down that route.
TS are not going to give free legal advice. TS are interested in dangerous or misdescribed cars. They can take action if a law has been broken. A car with a fault is a civil matter between buyer and seller and there is nothing they can actually do.

It certainly isn't open and shut in my view - slightly dodgy clutch on a cheap old car is very grey.

confused_buyer

7,036 posts

203 months

Sunday 21st November 2010
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Sorry, have just read you've taken the £200. Very sensible in my view and on the whole a decent enough offer of 25% of the car sale price.

Efbe

9,251 posts

188 months

Sunday 21st November 2010
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Stu - B said:
After a few shirty texts on both sides he has agreed to pay £200. I think this is fair bearing in mind price of car etc, so alls well that ends well.

Thanks for everyones advice. Not sure what this proves, but at least a reasonable conclusion is reached.
Honestly, I think he has shafted you mate.

Deva Link

26,934 posts

267 months

Sunday 21st November 2010
quotequote all
Efbe said:
Stu - B said:
After a few shirty texts on both sides he has agreed to pay £200. I think this is fair bearing in mind price of car etc, so alls well that ends well.

Thanks for everyones advice. Not sure what this proves, but at least a reasonable conclusion is reached.
Honestly, I think he has shafted you mate.
He shafted himself by buying a banger and not testing it properly.