Gas & electricity - too good to be true ?
Gas & electricity - too good to be true ?
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craggers

Original Poster:

2,496 posts

308 months

Monday 20th December 2010
quotequote all
As I am currently looking for competitive price on bundle package (gas, electricity & phone etc), someone recommend this (actually it was my IFA)

www.bundlesave.co.uk

Has anyone heard or used utility warehouse ? apparently if you used their cash back card and it is possible for billing to be 20% off on monthly bills. Seem all major stores support it like Asda / Sainsbury etc.

Currently using e-on - on £108 per month just for Gas / electricity (+ £15 for phone/line rental and another £15 for broadband), I have supplies to them my meter reading from e-on's and bundlesave said it will cost me £105 for Gas / electricity / broadcall with free calling.

Sounded too good to be true, I am a bit of tight-wad but every pounds saved is worth it.

BoRED S2upid

20,983 posts

264 months

Monday 20th December 2010
quotequote all
Ive used Utility Warehouse in the past but I couldn't tell you if it was cheaper than the others. I use a cashback site £100 in my back pocket to move hell I will move every year for that money, I can be bought!

craggers

Original Poster:

2,496 posts

308 months

Monday 20th December 2010
quotequote all
They seem to be very proud of the fact that their bills is easy to read (all in one bill).

I think the "cashback" will help the bill. Still got more to research on it before I've decided. It is favourable at the moment because I'm bit miffed with e-on at the moment and don't want go back to British Gas (they once charged me £900!! - robbing git) but resolved in the end as they realised their error but took ages to get it all back.

Funk

27,356 posts

233 months

Monday 20th December 2010
quotequote all
Whoever recommended you will be getting a nice little referral for that link (if you notice, the link you posted redirects to Utility Warehouse). The more people you refer or get to sign up, the more discount you get I think.

craggers

Original Poster:

2,496 posts

308 months

Monday 20th December 2010
quotequote all
Funk said:
Whoever recommended you will be getting a nice little referral for that link (if you notice, the link you posted redirects to Utility Warehouse). The more people you refer or get to sign up, the more discount you get I think.
Yeah - I know, been emailing with that distributor from that website, he been very helpful and gave all the break down of the cost. At least he is trying to make money rather than doing nothing.

Milky Bar Kid

137 posts

199 months

Monday 20th December 2010
quotequote all
By all means use them, but just hope you never have call to need any customer service from them. I appreciate that my view may be biased, I work for EOn, but the work we do on their behalf is always accompanied with moaning customer's saying how st they are. However, if you never have a problem, then they will be cheaper.

Funk

27,356 posts

233 months

Monday 20th December 2010
quotequote all
Milky Bar Kid said:
By all means use them, but just hope you never have call to need any customer service from them. I appreciate that my view may be biased, I work for EOn, but the work we do on their behalf is always accompanied with moaning customer's saying how st they are. However, if you never have a problem, then they will be cheaper.
I, too, have heard that.

Simpo Two

91,446 posts

289 months

Monday 20th December 2010
quotequote all
craggers said:
They seem to be very proud of the fact that their bills is easy to read (all in one bill).
Fair point.

I'm with BG, whose latest idea of an amazing sales wheeze is 'Pay only for the gas you actually use!'

Idiots.

Which reminds me, who's offering the best deals on gas and elec at present? I can feel a switch coming on.

Edited by Simpo Two on Monday 20th December 19:40

craggers

Original Poster:

2,496 posts

308 months

Monday 20th December 2010
quotequote all
Milky Bar Kid said:
By all means use them, but just hope you never have call to need any customer service from them. I appreciate that my view may be biased, I work for EOn, but the work we do on their behalf is always accompanied with moaning customer's saying how st they are. However, if you never have a problem, then they will be cheaper.
Yeah, I've signed up with them via that website. The distributor of the web site have got over 2000 customers signed up with him, he did mention any customer that signed up by him will get full customer support directly to him, so basically if I have any problem all I need to email to him directly and he'll do the rest.

That sound like good as he only said he only dealt approx 2-3% of complaint out of 2000+ customers but normally resolved in few hours.

No harm as there is no fixed contract, can opt out whenever if I'm not happy.

craggers

Original Poster:

2,496 posts

308 months

Tuesday 21st December 2010
quotequote all
Simpo Two said:
craggers said:
They seem to be very proud of the fact that their bills is easy to read (all in one bill).
Fair point.

I'm with BG, whose latest idea of an amazing sales wheeze is 'Pay only for the gas you actually use!'

Idiots.

Which reminds me, who's offering the best deals on gas and elec at present? I can feel a switch coming on.

Edited by Simpo Two on Monday 20th December 19:40
Might be worth if you email to that guy from bundlesave, he can provide you a quote.

Simpo Two

91,446 posts

289 months

Tuesday 21st December 2010
quotequote all
craggers said:
Might be worth if you email to that guy from bundlesave, he can provide you a quote.
Thought about it but was waiting for more feedback to appear!

Sonofabeesting

599 posts

207 months

Tuesday 21st December 2010
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I was with the utility warehouse on our first place. I would rather pay more money than have to deal with their customer services ever again.

craggers

Original Poster:

2,496 posts

308 months

Tuesday 21st December 2010
quotequote all
Sonofabeesting said:
I was with the utility warehouse on our first place. I would rather pay more money than have to deal with their customer services ever again.
That is what I've read the most on review, but the distributor of the web site said to me "any complaint, don't contact to them - just email to me directly and I will deal with it"

So no fixed contract and if any problem, all I need to email to him. Hopefully won't need to !!

See how it goes.

neilsie

952 posts

270 months

Tuesday 21st December 2010
quotequote all
craggers said:
Sonofabeesting said:
I was with the utility warehouse on our first place. I would rather pay more money than have to deal with their customer services ever again.
That is what I've read the most on review, but the distributor of the web site said to me "any complaint, don't contact to them - just email to me directly and I will deal with it"

So no fixed contract and if any problem, all I need to email to him. Hopefully won't need to !!

See how it goes.
same here, utility warehouse were the incumbant supplier with the new house. Lousy customer service, not convinced they are any cheaper, bills not clear, wouldn't use again.


Simpo Two

91,446 posts

289 months

Tuesday 21st December 2010
quotequote all
Just got this as spam - anyone heard of www.beatthatquote.com/utilities ?

craggers

Original Poster:

2,496 posts

308 months

Tuesday 21st December 2010
quotequote all
Simpo Two said:
Just got this as spam - anyone heard of www.beatthatquote.com/utilities ?
That link doesn't work.

Simpo Two

91,446 posts

289 months

Tuesday 21st December 2010
quotequote all
I just clicked on it and it worked for me.

Easy to use - tonk in your current spend and it gives a list of all the deals. However I got confused when the cheapest one, which said it would save me £199 a year, wanted a DD of £52pcm just for leccy - that's £624 a year; I currently pay £198 a year... confused No number to call so I bailed out.

Edited by Simpo Two on Tuesday 21st December 14:40

Scraggles

7,619 posts

248 months

Tuesday 21st December 2010
quotequote all
left e-on after the fkwits twice told me that instead of being a dual fuel supplier, they did not supply me with gas, got transco to confirm they did, they then asked me for £1500 straight up as it was my fault that they were incompetent, not much to chose from, so paid the bill really slowly

few years back, they did the same with electric, ended up moving to equipower, e-on offered me 9% discount to stay with them, something they could have offered before, but fking did not

andy43

12,607 posts

278 months

Tuesday 21st December 2010
quotequote all
First Utility are who we're with. Won on cheapness on the comparison websites.
No idea of quality of customer service though. I read the meter, they email the bill, it gets checked - always correct so far, it gets paid.