unable to view images

[Connor_scotland]

Hey all

I have Windows 7 64 bit
Mozilla firefox

I use Pistonheads all the time but now images dont load the box for them appears but they just dont load

Images on all other sites are working and i tried using this on my mobile and at work and it works

Its pissing me off as i need to look at a car for sale lol

Any help would be great



I have tried it in IE aswell and get the error.

[Mr Will]

What internet security software are you using?

[Connor_scotland]

Hey mate just sophos

Nothing has changed on my PC or laptop which is strange.

[Connor_scotland]

Also i notice its hanging like crazy with this on the bottom left

connecting to cdn.images.pistonheads.com
and cdn.haymarket.com

Whats that all about

I installed google chrome to test and get this



The site is VERY slow and takes ages to do anything. But at work it seems fine.

I am with "plusnet"if that helps

It worked perfect the other week and for the past years lol

[Connor_scotland]

Anyone??!

[WendyPendy]

Hi there

Can you see this image:



http://cdn.images.pistonheads.com/nimg/23043-newsl...

It's one from the front page you can't see. If you can see it then it may be a page reading script error.

Not sure how to go about fixing that!

You're on Windows 7 (it wasn't my idea :lol: ) 64bit using Firefox.

Java script maybe at fault. Not sure if your Win7 has a free XP (like a virtual machine) that you can download and it actually runs XP on a virtual machine. You could try to access the page from there!

Might be worth a try...

http://www.microsoft.com/windows/virtual-pc/

[Garlick]

Hi Connor

I have received your email and have forwarded it to RacingPete.

Hopefully we can get it sorted, but it does seem like an issue at your end. That said, I'm sure Pete/ Will can assist in some way

[Connor_scotland]

Thanks for the help lads.

I am at work now and i can see the site perfect but from home I cant.

Hopefully its an easy fix :-)

[Mr Will]

It's something to do with your PC and my hunch is that it is your security software as we have had similar problems with McAfee before.

Have a look in your Sophos settings and see if there is a content blocker/ad blocker/something similar which might be causing it.

[OperationAlfa]

Mine has started doing the same this afternoon.

Apple Macbook Pro

Firefox latest version... checked all settings, just cant see the images!

Interestingly I am also in Scotland (Edinburgh)

Edited by OperationAlfa on Thursday 20th January 16:43

I am also with Plusnet Connor!

I also can't look at www.autoexpress.co.uk as the same thing has happened

Edited by OperationAlfa on Thursday 20th January 16:45

[OperationAlfa]

works fine at home (Sky)

[Mr Will]

I'm afraid I'm pretty stumped, we haven't changed anything at this end, so all I can think is that it is down to something on your computers or at your ISP.

Sorry.

[OperationAlfa]

Must of been ISP it's fixed itself today..

[Connor_scotland]

Spoke with my ISP who are saying there is no fault at my end :-(

Grrrrr this is so annoying unable to see any images on here.

Any other ides folks

I have tried. IE explorer, google chrome, firefox,reinstalling firefox and java....

[Mr Will]

Connor_scotland said:

Spoke with my ISP who are saying there is no fault at my end :-(

Grrrrr this is so annoying unable to see any images on here.

Any other ides folks

I have tried. IE explorer, google chrome, firefox,reinstalling firefox and java....

Your security software/firewall? Something, somewhere between us and you is blocking it. It's either your ISP or something on your computer. Do you have a second computer you can beg/borrow/steal to see if it works when connected to your internet connection?

[WendyPendy]

Have a try of a public DNS

8.8.8.8
8.8.4.4



is this image showing:

Edited by WendyPendy on Tuesday 25th January 15:05

[Connor_scotland]

Nope cant see the below image at all.

How do i change the DNS?

[WendyPendy]

Hi, think you sorted DNS But it didn't help! No worries there though.

Not seeing the image means the page script on the home page isn't to blame as the image is just TAGed here using it's full address

http://cdn.images.pistonheads.com/

This link above is the domain the images are from, clicking it should give you a page with:

Hello World

It probably won't show on your PC as it's blocked!

I think Mr Will's got a good point

Mr Will said:

Connor_scotland said:

Spoke with my ISP who are saying there is no fault at my end :-(

Grrrrr this is so annoying unable to see any images on here.

Any other ides folks

I have tried. IE explorer, google chrome, firefox,reinstalling firefox and java....

Your security software/firewall? Something, somewhere between us and you is blocking it. It's either your ISP or something on your computer. Do you have a second computer you can beg/borrow/steal to see if it works when connected to your internet connection?

It'll help prove one way or another what part of the link is at fault.

Sorry it's been a drag and the sugestions haven't worked - maybe even sombodies phone with wifi (must connect through router) could help!

[Connor_scotland]

Cheers for the responses so far

The site is taking ages to load it took 7 mins for me to login........

I have a laptop and a desktop and both have the same issue with the site

When i try and access the CDN site i get

---

The connection has timed out


The server at cdn.images.pistonheads.com is taking too long to respond.


* The site could be temporarily unavailable or too busy. Try again in a few
moments.

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

---

I am using firefox and checked the error console and it shows

There are loads of them but here is a couple i have copied

---

Error: unexpected end of XML source
Source File: http://www.pistonheads.com/
Line: 645, Column: 121
Source Code:
<script language="JavaScript" type="text/JavaScript" src="http://socratos.forrestersurveys.com/data/js/socratos_89473.js">

---

Error: tracker is undefined
Source File: http://www.pistonheads.com/
Line: 630

---

I just dunno what to do lol its driving me mental

[WendyPendy]

See bottom of post for brilliant idea

1. ###########################

OK, so we've tried:

Other browsers
Other PCs
Checked the HOSTS file:
[*]RUN > %SystemRoot%\system32\notepad.exe "c:\windows\system32\drivers\etc\hosts"
[*]( Look for something like this - 127.0.0.1 cdn.images.pistonheads.com )

Firefox Error Not a Problem said:

Error: unexpected end of XML source
Source File: http://www.pistonheads.com/
Line: 645, Column: 121
Source Code:
<script language="JavaScript" type="text/JavaScript" src="http://socratos.forrestersurveys.com/data/js/socratos_89473.js">

This I have found is only the error caused by the image request being blocked. It's very, very possibly not a fault of Firefox. As Chrome and IE have the same issue then the Block is external to all the Browsers.

Both PC and Laptop being Blocked would surgest that the Block is external to the computers or Firewalls installed - However, if a IP filter is used and both PC share the filter list then it's possible that it's this. A proxy wouldn't, I wouldn't have thought.

IP Filters such as PeerGardian or the like may have filtered the PH image site IP!

The only other cause for the block would be the router! I don't think a router has the ability to block sites!

Or the ISP!!!!

BROWSERS = OK
ROUTER = OK
PistonHeads = OK

[color=blue'ish with yellow dots]I would try a Linux LiveCD. This would hopefully boot to an OS that has web access and you can test the page that way (like the virtual machine but less hassel )[/color]