Police.uk = fail
Author
Discussion

Jackleman

Original Poster:

974 posts

196 months

Tuesday 1st February 2011
quotequote all
The boys in blue have launched www.police.uk to much media coverage. It is supposed to map local crime figures and details.

Shame it keeps crashing, more waste of tax payers money. I wonder how much it cost to build?


davemac250

4,499 posts

235 months

Tuesday 1st February 2011
quotequote all
Won't be anything to do with high usage just after launch which can, and does, affect companies and organisations with much higher budgets in this area?

(oh, it worked for me and didn't crash)

tinman0

18,231 posts

270 months

Tuesday 1st February 2011
quotequote all
Jackleman said:
The boys in blue have launched www.police.uk to much media coverage. It is supposed to map local crime figures and details.

Shame it keeps crashing, more waste of tax payers money. I wonder how much it cost to build?
Get real. Course it crashes on the first day as half the country logs in to check their road.

The taxpayer can't afford to scale up the system just for the first day burst of traffic and then have it idle for the rest of the time.

Just give it a day or two to settle down.

davemac250

4,499 posts

235 months

Tuesday 1st February 2011
quotequote all
Go on and say that in the Lounge thread, some proper moaning going on there.

anonymous-user

84 months

Tuesday 1st February 2011
quotequote all
Lol

Eric Mc

125,770 posts

295 months

Tuesday 1st February 2011
quotequote all
That is the nature of government web sites. They are often searched out based on government anouncements, news stories or deadlines.

The systems should be designed to cope with expected maximum useage, not an expected average.

Two years ago the HMRC Self Assessment website crashed just before the 31 January filing deadline. You can't tell me that the government didn't expect some peak useage around that time.

Jackleman

Original Poster:

974 posts

196 months

Tuesday 1st February 2011
quotequote all
Guess they haven't heard of cloud hosting then.

There is no reason if it was set up properly that it should crash.

tinman0

18,231 posts

270 months

Tuesday 1st February 2011
quotequote all
Eric Mc said:
That is the nature of government web sites. They are often searched out based on government anouncements, news stories or deadlines.

The systems should be designed to cope with expected maximum useage, not an expected average.

Two years ago the HMRC Self Assessment website crashed just before the 31 January filing deadline. You can't tell me that the government didn't expect some peak useage around that time.
If you have an application like SA with a specific filing date, then yes, such a system should be scaled properly to cope. Thoroughly agree with you there.

However this application does not need to be scaled as todays traffic will be something in the order of 100 times greater (if not more) than the traffic it will be getting this time next week.

There is simply no point in the added expense (which will run into significant sums) to have this application over spec'd from day one.

nelly1

5,666 posts

261 months

andrewrob

2,913 posts

220 months

Tuesday 1st February 2011
quotequote all
Jackleman said:
The boys in blue have launched www.police.uk to much media coverage. It is supposed to map local crime figures and details.

Shame it keeps crashing, more waste of tax payers money. I wonder how much it cost to build?
£300000 apparently, worth every penny I think. Well at least for the one page I can actually load wink

Silver993tt

9,064 posts

269 months

Tuesday 1st February 2011
quotequote all
I used the website without any problem about 30mins ago. When something like this hits the media, of course servers will get overloaded. The investment would have covered for normal use, not a peak for a few hours/a day when the media publicise it.

From tomorrow onwards I'm sure it will be without issue (although I haven't had any so far).

DrTre

12,957 posts

262 months

Tuesday 1st February 2011
quotequote all
Silver993tt said:
From tomorrow onwards I'm sure it will be without issue (although I haven't had any so far).
After which there'd be the inevitable complaints of "this is costing HOW MUCH for such little traffic?!?"

This situation is not remotely unique to government sites, not at all.

Mermaid

21,492 posts

201 months

Tuesday 1st February 2011
quotequote all
Effect on house prices?

FaineantFreddy

8,577 posts

267 months

Tuesday 1st February 2011
quotequote all
I managed to get it to work after a couple of crashes but then when I enter my location, I get:

"Sorry, we couldn't find a policing area that matched your search."

No wonder I don't see any Police around here - I'm living in a policing wilderness!

paulrockliffe

16,618 posts

257 months

Tuesday 1st February 2011
quotequote all
Why don't they just have the data setup as a Google Earth/Maps overlay?

Eric Mc

125,770 posts

295 months

Tuesday 1st February 2011
quotequote all
tinman0 said:
If you have an application like SA with a specific filing date, then yes, such a system should be scaled properly to cope. Thoroughly agree with you there.

However this application does not need to be scaled as todays traffic will be something in the order of 100 times greater (if not more) than the traffic it will be getting this time next week.

There is simply no point in the added expense (which will run into significant sums) to have this application over spec'd from day one.
It just looks so bad.

Imagine if TV channels crashed because they were showing a popular programme.

paulrockliffe

16,618 posts

257 months

Tuesday 1st February 2011
quotequote all
Imagine if you logged in, put in your Postcode and got told, "Sorry, we couldn't find a policing area that matched your search."

I know my Postcode was correct and that it exists, so the only explanation is that I'm not in a policing area. Useful to know!

paulrockliffe

16,618 posts

257 months

Tuesday 1st February 2011
quotequote all
Actually, it's added the Town and City to my Postcode so they know I exist too. I deleted the space in my postcode which caused a popup to appear asking which of three options I meant. Clicking any of the options doesn't do anything, so it looks like there's a problem with browser compatibility too. Just send the data over to google if you want pretty pictures drawing with it!

jamieboy

5,929 posts

259 months

Tuesday 1st February 2011
quotequote all
paulrockliffe said:
Imagine if you logged in, put in your Postcode and got told, "Sorry, we couldn't find a policing area that matched your search."

I know my Postcode was correct and that it exists, so the only explanation is that I'm not in a policing area. Useful to know!
I've got that message for each of the three places I've lived in England - I suspect it's just a different symptom of the site being unable to cope.

As mentioned above - it was always going to be busy when they put the launch all over the news, not sure there's a good reason they couldn't scale it up at the start and gradually scale it down once they got an idea of the average usage.

tinman0

18,231 posts

270 months

Tuesday 1st February 2011
quotequote all
Eric Mc said:
It just looks so bad.

Imagine if TV channels crashed because they were showing a popular programme.
Comparing apples to oranges.

Radio/TV is a broadcast medium so it has no effect if you broadcast to one or a million.

Websites need physical servers.