Classifieds technical issue - help required pls

[Matt UK]

I've advertised the car in PH classifieds, but I now cannot edit text - it just gives the technical problem page.

Also, when I call the ads numbers and go through the menu system it says the office is now closed (if it's closed at 10.30am, when can one assume it opens?)

Is there an issue? Do you know when it will be resolved?

[Mr Will]

Matt UK said:

I've advertised the car in PH classifieds, but I now cannot edit text - it just gives the technical problem page.

Also, when I call the ads numbers and go through the menu system it says the office is now closed (if it's closed at 10.30am, when can one assume it opens?)

Is there an issue? Do you know when it will be resolved?

The Ads phone number is closed for an hour in the morning to give Russell (our classified chap) chance to deal with the emails. Try calling again now, or send an email to adverts -at- pistonheads.com and he'll look after you.

[Matt UK]

Thanks Will.

Just tried to call and still on voicemail. I sent an email a few days ago which has not been answered so would prefer phone contact if possible. I'll call again in half hour or so.

[Mr Will]

Matt UK said:

Thanks Will.

Just tried to call and still on voicemail. I sent an email a few days ago which has not been answered so would prefer phone contact if possible. I'll call again in half hour or so.

PM me your phone number, I'll get him to ring you.

[Matt UK]

Mr Will said:

PM me your phone number, I'll get him to ring you.

Thanks Will, PM sent

[Matt UK]

[Mr Will]

Matt UK said:

I've passed your number to him, I'll chase him up after lunch to see why he hasn't called yet.

[Matt UK]

Mr Will said:

I've passed your number to him, I'll chase him up after lunch to see why he hasn't called yet.

Thanks Will, sorry to be a pain but I've lowered the price of the BMW I am advertising and I need to ensure the PH ad is updated.

I'll also send you a PM with the price change and text, in case I miss the phone call.

Cheers,
Matt

Edited by Matt UK on Wednesday 2nd February 13:59

[Matt UK]

Will, did you get my PM?

Issue is still there, I've tried to call again now and the voicemail has now switched to 'office is now closed'.

I'd really like to get this sorted today we can.

Thanks,
Matt

[Matt UK]

All sorted, thanks for the help chaps, much appreciated

[Mr Will]

Matt UK said:

All sorted, thanks for the help chaps, much appreciated

[Matt UK]

Chaps, I really appreciate your help yesterday.

Advert went live yesterday afternoon, buyer has just driven off in it - sold via Pistonheads

[Mr Will]

Matt UK said:

Chaps, I really appreciate your help yesterday.

Advert went live yesterday afternoon, buyer has just driven off in it - sold via Pistonheads

Always good to hear