Any Sky TV Installers Loitering?
Any Sky TV Installers Loitering?
Author
Discussion

Kinky

Original Poster:

39,938 posts

298 months

Tuesday 8th February 2011
quotequote all
Need some advice from a Sky TV installer with regards to a Sky dish installation. Any experts in the house?

stevieb

5,253 posts

296 months

Tuesday 8th February 2011
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anonymous said:
[redacted]
I see you have had a bad experience. But some will do what you ask of them.


stevieb

5,253 posts

296 months

Tuesday 8th February 2011
quotequote all
Kinky said:
Need some advice from a Sky TV installer with regards to a Sky dish installation. Any experts in the house?
What advice do you need?

I have installed all of the sky stuff in additional rooms in our house.


PoleDriver

29,576 posts

223 months

Tuesday 8th February 2011
quotequote all
If you do manage to get a hooky card, can you ask for two please?

What help did you need, I've done a few SKY installations as well as some real satellites!

Kinky

Original Poster:

39,938 posts

298 months

Tuesday 8th February 2011
quotequote all
Basically, I'm after a 'non-standard' install .....

1: I think I need a bigger dish (plus a solid, not mesh one)
2: Install it on the flat roof, on the 3rd floor of Chez Kinky

I'm 99.99% sure that I will have clear line of sight issues if the dish is located in a 'normal' position.

So basically, it's a case of having someone come round and checking that "yup, we can do that, and it will work perfectly" before I commit to Sky.

stevieb

5,253 posts

296 months

Tuesday 8th February 2011
quotequote all
Phone sky and they have a specialist team who can advise on no standard installs.

Also they will charge you if it needs to be installed any higher than the 1st Floor, also if its a flat they may not even install it as they will say its your land lords job to install a communual dish for all flats

Kinky

Original Poster:

39,938 posts

298 months

Tuesday 8th February 2011
quotequote all
Cheers Stevie - I did not realise that Sky had a specialist team. I'll give them a call.

I can confirm that the property is all mine (3-story town house) ... it's just these pesky trees.

I did do a quick Google and these guys came up a few times ..... http://1install.co.uk

PoleDriver

29,576 posts

223 months

Tuesday 8th February 2011
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Try This to check the inclination needed for the dish. Many people are quite surprised at how sharp the angle is and how surrounding trees don't actually give a problem!

stevieb

5,253 posts

296 months

Tuesday 8th February 2011
quotequote all
Kinky said:
Cheers Stevie - I did not realise that Sky had a specialist team. I'll give them a call.

I can confirm that the property is all mine (3-story town house) ... it's just these pesky trees.

I did do a quick Google and these guys came up a few times ..... http://1install.co.uk
Opps didnt read it properly i thought you said install it on the roof of your Flat instead of the flat roof.

Anything above 5m Sky sharge a fee to install and you get a different team out. I only know this as we have just had sky install a dish on top of a 16 storey tower block. smile

The guy from sky was not keen at work this height. He was used to the installing Dishes on the side of chimneys and not over 70m above ground.

hewlett

2,186 posts

250 months

Tuesday 8th February 2011
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We had the Sky dish installed by them and they were fine about putting it on the second floor of our place a bit further down the A30, didn't charge and had a huge ladder, it was a fairly tricky installation but they managed to get the dish pointing in the right direction. The broadband happens to be excellent if you're going for that, fluke of the exchange location and fibre infrastructure more than anything though.

Metalman

1,173 posts

247 months

Tuesday 8th February 2011
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anonymous said:
[redacted]
+1. The guy I had wouldn't get his ladders off the van, he fitted it so low I could touch the dish from the ground, he also needed to borrow my drill as he didn't have one the right size to fit the dish.

stevieb

5,253 posts

296 months

Tuesday 8th February 2011
quotequote all
anonymous said:
[redacted]
You need to get a sky guy to install it not one of the contractors.

stevieb

5,253 posts

296 months

Tuesday 8th February 2011
quotequote all
anonymous said:
[redacted]
Being honest the best guys re the ones that go around in the sky branded vans. If it's any of the others steer clear.

It's also best to book an install outside a promotion date, as when they have the promos on they contact it out to jo bloggs for £50 per install and they do as many as they can in a day.

mrsxllifts

2,501 posts

228 months

Thursday 10th February 2011
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PoleDriver said:
If you do manage to get a hooky card, can you ask for two please?
You must pop round for coffee....;-)

PoleDriver

29,576 posts

223 months

Thursday 10th February 2011
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mrsxllifts said:
PoleDriver said:
If you do manage to get a hooky card, can you ask for two please?
You must pop round for coffee....;-)
ears

ffc

787 posts

188 months

Saturday 12th February 2011
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There's an iphone app called Dishpointer that will tell you whether you have line of site or not. Larger dishes are available from a number of places I used Satcure. The install is quite easy especially with a flat roof.

Furry Exocet

3,011 posts

210 months

Saturday 12th February 2011
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stevieb said:
You need to get a sky guy to install it not one of the contractors.
We had a "Sky" engineer out to our house, he refused to install it as he said I needed a specialist heights team, which involved 3 guys and he couldn't do it on his own. He wouldn't re-schedule and I had to phone sky.

I rang and complained and they sent out another engineer, I asked him about it being a specialist heights job and he laughed. I only live in a bog standard 2 story house and the dish is mounted by my bedroom window......
I guess the 1st guy was just lazy.
The 2nd one threw the cable over the roof as he wasn't allowed to drill through into the loft. The phone cable was run around the wall and up and over the doors (it now doesn't work) and he made a mess of the hole he drilled into the living room.

Landshark

2,117 posts

210 months

Saturday 12th February 2011
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We had a sky guy do ours, I pointed out that I didn't want the cables over the roof like next door ( it was on a new estae and we were the second to get sky - the neighbours being the first). He said that he wouldn't be covered but I asked him to do it anyway (that's what house insurance is for?). It was fine and he did a really good job.
After that no one else on the estate had the cables over the roof!!!

Even when we got sky + they put the extra cables through the roof!!!!