House Insurance question re carpets + flood
House Insurance question re carpets + flood
Author
Discussion

philmots

Original Poster:

4,661 posts

284 months

Monday 7th March 2011
quotequote all
Hi, hopefully this is a simple one.

Had an accident upstairs (toilet cistern broke but that's another story) that meant we had quite a big flood going on.

The carpet in the bathroom is gone and we're replacing it with tiles. The water has spread and ruined the carpet/underlay on the landing and stairs as well as in 2 bedrooms that are close. The insurance is sending a company out that assess the damage and put new carpets down.

My question is if the landing, stairs and 2 bedrooms are replaced with new carpet that leaves one bedroom upstairs that has a different flooring in (laminate). What's the chances of getting them to replace the flooring in the 3rd bedroom to match? I don't want to be pulling a fast one here or have any problems paying the company to do this as it's not been damaged but i'd like it to match the rest of the house. I'm just curious if they'll just say no or not.

Thanks

netherfield

3,081 posts

208 months

Monday 7th March 2011
quotequote all
I imagine the Isurance company will tell you to take a hike,if it's not damaged then why should they replace it.

philmots

Original Poster:

4,661 posts

284 months

Monday 7th March 2011
quotequote all
Thanks.

As said, i don't mind paying to replace the last room. I'm not dealing with the insurance company direct.

Jonboy_t

5,038 posts

207 months

Monday 7th March 2011
quotequote all
I guess they would tell you to do one if it's not damaged.

How long before they get out to you? Would a nice bucket of water in the general direction of the 3rd bedroom cause enough damage between now and then? wink

(I am in no way condoning 'creative insurance claims')......

shirt

25,077 posts

225 months

Monday 7th March 2011
quotequote all
if all rooms were the same you could have had it replaced as the new wouldn't match the old undamaged carpet. in this case, the laminate never matched the carpet so they won't play ball.

no harm in asking though, but I'd suggest you look to negotiate with the carpet firms who come to quote as regards to what deal they can offer on the additional room. it'll likely save them having to sell a roll end cheaply and they might lump the fitting all in one.

philmots

Original Poster:

4,661 posts

284 months

Monday 7th March 2011
quotequote all
That's what I'm hoping, the 3rd party company will go with it for a fair price.

If they want to bill the insurance for it then that's up to them.

S'ppose can ask the question!

broken biscuit

1,633 posts

225 months

Monday 7th March 2011
quotequote all
mum split a rad pipe in her lounge - water ruined the laminate and the parquet underneath. She got insurance to quote to replace like for like, then agreed value with them for payout - she then instructed an approved firm to replace with different flooring. insurance were happy to pay them, providing the invoice was under their quote. She endedup with solid wood flooring throughout the downstairs.