poor service leads Lamborghini driver on destructive path
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"One Lamborghini owner in China today decided to take a stand against the poor service he had received from the company. He hired people to publicly destroy the sports car when it failed to function after a service by an official Lamborghini service station.
The protest was made to provoke public support and goad the manufacturer to respect his consumer rights."
The protest was made to provoke public support and goad the manufacturer to respect his consumer rights."
Notice how much the car is worth in China
[I]A Lamborghini Gallardo was destroyed by a group of men in the Chinese city of Qindao. The owner of the Italian sports car decided to smash it to show his disappointment with Lamborghini.
The Lamborghini Gallardo was bought six months ago, but the engine failed to start on November 29, 2010. The owner contacted the Lamborghini dealer in Qingdao and they transported the Gallardo to their maintenance center. The engine problem wasn’t solved, but instead the bumper and chassis were damaged by the transport. The owner complained by the dealer but they refused to take responsibility in this matter, so the angry owner contacted Lamborghini CEO Stephan Winkelmann, the brand’s China headquarters, its after-sales service manager for Asia-Pacific region, and the brand’s owner Volkswagen Group, but the problem was not solved.
Angry about the service, the owner felt his consumer rights were ignored. So he decided that the best way to gain attention was to destroy his car on the 15th of March, which is also World Consumer Rights Day. Apparently, he hired people to publicly destroy his car with hammers and make his statement. This protest was made to provoke public support and goad the manufacturer to respect his consumer rights.
It is also interesting to notice that in China, due to protectionist measures, a Lamborghini Gallardo sells for between $ 529,000 and $ 757,000 depending on specification. This makes it a very expensive statement to honor consumer rights and to show off the disappointment about a bad customer experience. [/I]
YouTube - destroy Lamborghini in Qingdao
The fact that this story and video is shared throughout the entire car world has to make Stephan Winkelman mad as an ape right now. Talk about efficient complaining
[I]A Lamborghini Gallardo was destroyed by a group of men in the Chinese city of Qindao. The owner of the Italian sports car decided to smash it to show his disappointment with Lamborghini.
The Lamborghini Gallardo was bought six months ago, but the engine failed to start on November 29, 2010. The owner contacted the Lamborghini dealer in Qingdao and they transported the Gallardo to their maintenance center. The engine problem wasn’t solved, but instead the bumper and chassis were damaged by the transport. The owner complained by the dealer but they refused to take responsibility in this matter, so the angry owner contacted Lamborghini CEO Stephan Winkelmann, the brand’s China headquarters, its after-sales service manager for Asia-Pacific region, and the brand’s owner Volkswagen Group, but the problem was not solved.
Angry about the service, the owner felt his consumer rights were ignored. So he decided that the best way to gain attention was to destroy his car on the 15th of March, which is also World Consumer Rights Day. Apparently, he hired people to publicly destroy his car with hammers and make his statement. This protest was made to provoke public support and goad the manufacturer to respect his consumer rights.
It is also interesting to notice that in China, due to protectionist measures, a Lamborghini Gallardo sells for between $ 529,000 and $ 757,000 depending on specification. This makes it a very expensive statement to honor consumer rights and to show off the disappointment about a bad customer experience. [/I]
YouTube - destroy Lamborghini in Qingdao
The fact that this story and video is shared throughout the entire car world has to make Stephan Winkelman mad as an ape right now. Talk about efficient complaining
Doshy said:
The guy is a dick.
That is all.
The guy has contacted the CEO of the whole company and even then they haven't been bothered to fix it properly. What the hell else does he need to do? Beg? plead with them to do their job? "Please, please let me pay you to fix my car?"That is all.
Having been in this position (getting shat on by the manufacturer), I fully understand his position. F**K the manufacturer and F**K the car.
Because that's all it is. A CAR.
Let it burn. Maybe then they'll pay attention.
Its not a rare car.
If it was a Miura, then I would agree.
Fact is, he has brought the terrible service he has received to international attention.
Also, I am sure he has managed to reduce the status of owning a Lambo amongst his affluent mates down the golf club.
It is actually quite "rock and roll" and just the type of thing I would expect a flambouyant Lambo owner to do!
If it was a Miura, then I would agree.
Fact is, he has brought the terrible service he has received to international attention.
Also, I am sure he has managed to reduce the status of owning a Lambo amongst his affluent mates down the golf club.
It is actually quite "rock and roll" and just the type of thing I would expect a flambouyant Lambo owner to do!
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