2009 E89 Z4 35i DCT Fuel Pump HPFP Failure
Discussion
Morning all,
Monday morning I noticed that the car took ages to start. Pressed the button and it must have taken 5-6 seconds to fire. Then pulling away from the car park I noticed that at a steady throttle setting the car was hesitant and lumpy, these two symptoms got me thinking. I got on to Google and sure enough there seems to be a real problem with fuel pumps, but mostly in the US, not the UK.
The car has 20,000 miles on the clock and has so far had:
New Injectors
New Paddles (Chrome peeling and took a nice slice out my finger)
New complete exhaust system, including cats
New set of locking wheel nuts as BMW lost the originals at PDI
So far BMW customer service has been rubbish. I had to argue my point for the paddles and injectors (the check engine light was on) they asked me to drop it in early one morning and wouldn’t give me a loan car, so I had a taxi home to call my boss to say I wasn’t going to be in. Then when I got back to BMW in the evening all they had done was wash the car and order the parts! It had to go in again, no loan car offered or available, and they sorted it. The reason that I mention this is that they thought it was the HPFP then but when they plugged in the diagnostics it showed an injector fault.
So after this I decided I wasn’t going to use that BMW dealer for any servicing, I am using PMW in Chelmsford (they have a good reputation?). The car is 600 miles overdue for its first oil change and it booked in for tomorrow with PMW, then I am going to take it to BMW for the Fuel Pump
My question is, will having the car serviced at an independent garage invalidate any possible warranty they could apply to the fuel pump? Could they say it was due to being 600 miles overdue a service?
Thanks all
Nick
I'm assuming when you say it's first oil service you don't mean running in service?
I would be very wary of taking such a new car outside of the main dealer network and it could cause resale problems further down the line. how old is the car?
The older cars display similar symptons which is attributed to the MAF sensor failing - are you 100% its a fuel pump failure?
edited: to say after looking up it certainly sounds like it is that but USA have issued a recall to solve the issue, have GB not followed suit?
good luck
I would be very wary of taking such a new car outside of the main dealer network and it could cause resale problems further down the line. how old is the car?
The older cars display similar symptons which is attributed to the MAF sensor failing - are you 100% its a fuel pump failure?
edited: to say after looking up it certainly sounds like it is that but USA have issued a recall to solve the issue, have GB not followed suit?
good luck
Edited by Herbs on Wednesday 13th April 09:50
Thanks for the replies.
Ccalled the independant garage this morning. It will not void the warranty due to an EU ruling a couple of years back. The car is 2009 and 20,000 miles. They are going to investigate the issues, read the fault codes and so on and let me know. They also have a good relationship with the local BMW dealer and they assured me its not a problem.
Regading resale, I am not too fussed about FBMWSH. As long as its a good indy I dont mind. I had a TVR Cerbera and spent a small fortune on TVR dealer servicing and there is no way I would ever make my monry back on the difference between genuine TVR servicing and a highly recommended indy
Ccalled the independant garage this morning. It will not void the warranty due to an EU ruling a couple of years back. The car is 2009 and 20,000 miles. They are going to investigate the issues, read the fault codes and so on and let me know. They also have a good relationship with the local BMW dealer and they assured me its not a problem.
Regading resale, I am not too fussed about FBMWSH. As long as its a good indy I dont mind. I had a TVR Cerbera and spent a small fortune on TVR dealer servicing and there is no way I would ever make my monry back on the difference between genuine TVR servicing and a highly recommended indy
I'm pretty sure if they use BMW parts then warranty claims within the first three years can't be refused if you've used an independent (block exemption)
BMW's Insured Warranty for cars 3+ years old cannot be purchased if the car does not have a full BMW service history
And when you sell it, buyers have the belief that these cars must be serviced at a BMW main dealer.
If your car is a 10yr+ keeper, then it's up to you. But if you only want to keep it a few years then change, tread carefully.
BUT
BMW's Insured Warranty for cars 3+ years old cannot be purchased if the car does not have a full BMW service history
And when you sell it, buyers have the belief that these cars must be serviced at a BMW main dealer.
If your car is a 10yr+ keeper, then it's up to you. But if you only want to keep it a few years then change, tread carefully.
That’s a good point and the BMW insured Warranty is something I was looking to take out, so I called them.
They said the manufacturers warranty may stipulate that you need to have it serviced at BMW (which it doesn’t) but their 'Insured Warranty' only needs a Service History and the car to be under 60,000miles at the expiry of the manufacturers warranty. Then once the car is covered under the insured warranty it THEN needs to be serviced at a BMW dealer as that is a condition of the contractual agreement between the parties.
Just out of interest the cars currently has 20,000miles and with £0 excess for the comprehensive warranty with roadside assistance it would be £529 a year covering all electrical and mechanical parts but excluding wear and tear items like brake pads and wiper blades.
HTH
They said the manufacturers warranty may stipulate that you need to have it serviced at BMW (which it doesn’t) but their 'Insured Warranty' only needs a Service History and the car to be under 60,000miles at the expiry of the manufacturers warranty. Then once the car is covered under the insured warranty it THEN needs to be serviced at a BMW dealer as that is a condition of the contractual agreement between the parties.
Just out of interest the cars currently has 20,000miles and with £0 excess for the comprehensive warranty with roadside assistance it would be £529 a year covering all electrical and mechanical parts but excluding wear and tear items like brake pads and wiper blades.
HTH
This engine has been out for 5 years now. How have BMW still not fixed this injector/HPFP issue?!
It is clearly a case of it costing more to admit there is a fault, redesign the part then doing a recall, than just keep replacing them on those lucky few who used their head and got a warranty out on their car.
How BMW have got away with it this long is beyond me. x35i owners from the US brought a class action lawsuit against within 3 years of the engine being released in America, yet here, in England, we're 5 years along still having to suffer in silence.
BMW really really need to be upping their game reliablity wise with these new engines before people start flocking to the likes of Mercedes and Audi.
It is clearly a case of it costing more to admit there is a fault, redesign the part then doing a recall, than just keep replacing them on those lucky few who used their head and got a warranty out on their car.
How BMW have got away with it this long is beyond me. x35i owners from the US brought a class action lawsuit against within 3 years of the engine being released in America, yet here, in England, we're 5 years along still having to suffer in silence.
BMW really really need to be upping their game reliablity wise with these new engines before people start flocking to the likes of Mercedes and Audi.
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