NatWest Credit card warning

[rpguk]

My NatWest mastercard has been declined the past two times I've used it. I've been into the bank, got a print out of my last transactions to check I have funds available and they had no idea why it was declined.

I phoned NatWest and was told that NatWest reassessed all credit cards and canceled a load which they say don't meet their new lending criteria with no warning! A letter has been sent out but this was after the card was canceled!

The irritating thing is my account was actually in credit by a few pounds! I was told that they could arrange a cheque, but in effect my money has been taken away from me. I travel a lot and often load several hundread pounds on the account as the Mastercard can be used all over where as my debit card isn't so widely accepted. This could have just as easily got me then.

Now it's not the end of the world for me but I can imagin there are a lot of people going to get a big surprise when they try to use their cards over the weekend.

Seems a cruel way to do things especially as it's bank holiday weekend and the end of the month when people need it the most.