Porsche Extended Warranty Rant
Discussion
Listen, folks, you haven't got the message yet.
The evidence suggests that Porsche doesn't give two hoots about any objections to the new warranty - whether from you, or from OPCs.
Kerbed wheels, batteries and radios indeed.
This looks like a classic case of "rack up the price and make terms and conditions so stringent as to turn down business you don't really want". They probably do so knowing that all who manage to scrape into the club will sample every ("free") drink and all the peanuts in said exclusive club if/when required, so why not make them pay upfront, for everything.
For an extended warranty, you'll have to go elsewhere, or accept their terms. And before anyone complains, I'm not Porsche - I didn't set the terms!
Of course if all of the cars are really as reliable and bulletproof as some on here suggest, there's nothing to worry about is there? You could all save the Porsche extended warranty costs and bank it, paying out for repairs as and when you need them.
The evidence suggests that Porsche doesn't give two hoots about any objections to the new warranty - whether from you, or from OPCs.
Kerbed wheels, batteries and radios indeed.
This looks like a classic case of "rack up the price and make terms and conditions so stringent as to turn down business you don't really want". They probably do so knowing that all who manage to scrape into the club will sample every ("free") drink and all the peanuts in said exclusive club if/when required, so why not make them pay upfront, for everything.
For an extended warranty, you'll have to go elsewhere, or accept their terms. And before anyone complains, I'm not Porsche - I didn't set the terms!
Of course if all of the cars are really as reliable and bulletproof as some on here suggest, there's nothing to worry about is there? You could all save the Porsche extended warranty costs and bank it, paying out for repairs as and when you need them.
bcnmrl, I agree that it seems as tho porsche is looking to get rid of business they don't want, but clearly the way in which they are doing it is leaving a very bad taste in peoples mouths.
How many GT2's, GT3's, and turbo's are i) 100% stock so no upgraded pads, no ipod kits, no improved suspension components etc etc, and ii) owned by people who will accept not being able to take their car to their local specialist who offers the specialist knowledge on set-up and tuning that opc's don't, people like Parr, JZM, or Fearnsport ? Not that many i'll bet !
You start losing the goodwill of these people who buy Porsche's most profitable products on the back of the petty issues we are seeing, in addition to pi$$ing off those owning bread and butter 986/7 and 996/7's, then the only ones that suffer will be Porsche themselves.
How many GT2's, GT3's, and turbo's are i) 100% stock so no upgraded pads, no ipod kits, no improved suspension components etc etc, and ii) owned by people who will accept not being able to take their car to their local specialist who offers the specialist knowledge on set-up and tuning that opc's don't, people like Parr, JZM, or Fearnsport ? Not that many i'll bet !
You start losing the goodwill of these people who buy Porsche's most profitable products on the back of the petty issues we are seeing, in addition to pi$$ing off those owning bread and butter 986/7 and 996/7's, then the only ones that suffer will be Porsche themselves.
I think there is a max pay out, 5k? from memory. But I'm not sure need to read the small stuff. Even if it was don't you think you could get a n engine repaired for that? what tends to go on a turbo engine anyway? not a lot from what I have read on the boards. (turbos themselves are specifically covered btw) I know an OPC will replace rather than repair but then what do you expect.......
ZeroH said:
bcnmrl, I agree that it seems as tho porsche is looking to get rid of business they don't want, but clearly the way in which they are doing it is leaving a very bad taste in peoples mouths.
How many GT2's, GT3's, and turbo's are i) 100% stock so no upgraded pads, no ipod kits, no improved suspension components etc etc, and ii) owned by people who will accept not being able to take their car to their local specialist who offers the specialist knowledge on set-up and tuning that opc's don't, people like Parr, JZM, or Fearnsport ? Not that many i'll bet !
You start losing the goodwill of these people who buy Porsche's most profitable products on the back of the petty issues we are seeing, in addition to pi$$ing off those owning bread and butter 986/7 and 996/7's, then the only ones that suffer will be Porsche themselves.
Porsche don't think they'll suffer. Why? They're sitting on billions made from hedging. How many GT2's, GT3's, and turbo's are i) 100% stock so no upgraded pads, no ipod kits, no improved suspension components etc etc, and ii) owned by people who will accept not being able to take their car to their local specialist who offers the specialist knowledge on set-up and tuning that opc's don't, people like Parr, JZM, or Fearnsport ? Not that many i'll bet !
You start losing the goodwill of these people who buy Porsche's most profitable products on the back of the petty issues we are seeing, in addition to pi$$ing off those owning bread and butter 986/7 and 996/7's, then the only ones that suffer will be Porsche themselves.
They likely think they can ride out the storm created by disgruntled customers, OPCs, and a weaker market. If Ford, GM and Chrysler weaken further in the US, they'll do even better thereafter (Cayenne sales will go through the roof!).
Now where are our friends on here so often bragging about Porsche's financial strength and how good that would be for customers, what with improvements in products and service?
PS: The new warranty has left a very bad taste in my mouth too. But really, most buyers of the really premium products (TTs, GTs onwards), if bought new, won't worry too much either. And that's what/who Porsche's most interested in.
Edited by bcnrml on Wednesday 7th January 00:40
bcnrml said:
ZeroH said:
bcnmrl, I agree that it seems as tho porsche is looking to get rid of business they don't want, but clearly the way in which they are doing it is leaving a very bad taste in peoples mouths.
How many GT2's, GT3's, and turbo's are i) 100% stock so no upgraded pads, no ipod kits, no improved suspension components etc etc, and ii) owned by people who will accept not being able to take their car to their local specialist who offers the specialist knowledge on set-up and tuning that opc's don't, people like Parr, JZM, or Fearnsport ? Not that many i'll bet !
You start losing the goodwill of these people who buy Porsche's most profitable products on the back of the petty issues we are seeing, in addition to pi$$ing off those owning bread and butter 986/7 and 996/7's, then the only ones that suffer will be Porsche themselves.
dfdHow many GT2's, GT3's, and turbo's are i) 100% stock so no upgraded pads, no ipod kits, no improved suspension components etc etc, and ii) owned by people who will accept not being able to take their car to their local specialist who offers the specialist knowledge on set-up and tuning that opc's don't, people like Parr, JZM, or Fearnsport ? Not that many i'll bet !
You start losing the goodwill of these people who buy Porsche's most profitable products on the back of the petty issues we are seeing, in addition to pi$$ing off those owning bread and butter 986/7 and 996/7's, then the only ones that suffer will be Porsche themselves.
Porsche don't think they'll suffer. Why? They're sitting on billions made from hedging.
They likely think they can ride out the storm created by disgruntled customers, OPCs, and a weaker market. If Ford, GM and Chrysler weaken further in the US, they'll do even better thereafter (Cayenne sales will go through the roof!).
Now where are our friends on here so often bragging about Porsche's financial strength and how good that would be for customers, what with improvements in products and service?
PS: The new warranty has left a very bad taste in my mouth too. But really, most buyers of the really premium products (TTs, GTs onwards), if bought new, won't worry too much either. And that's what/who Porsche's most interested in.
Edited by bcnrml on Wednesday 7th January 00:40
Q3 unit sales are down almost 20%, which whilst in-line with the macroeconomic background, still indicates that the company certainly cannot just hope to rely on new tt/gt2 buyers, a) ignoring the wider economy and buying every new top end product they bring out, and b) imagine that said buyers will not eventually become 2nd hand buyers and thus become as disenfranchised with the company's disdain of them as everyone else.
BMW (who for many years were the most profitable volume manufacturer and in an equally strong financial position) went down this path with their wtee in recent years and since backtracked somewhat to become more accomodating of owners/enthusiasts of the marque that pay their way... I can only hope Porsche do the same.
I believed the OPC's did very well from the warranty work. For instance, lots of radiators being replaced on suspicion of leaking.
If we actually had to pay for the work, we would have it carried out by an indy.
I also believed that the warranty (insurance) was independant of Porsche Plc. Maybe this is where the problem lies.
If we actually had to pay for the work, we would have it carried out by an indy.
I also believed that the warranty (insurance) was independant of Porsche Plc. Maybe this is where the problem lies.
ZeroH said:
Out of interest if you're car doesnt pass the wtee inspection and / or it does pass but you don't bother to renew, how much do you get charged for the pleasure of having opc look it over ?
My understanding is that it is £200. I am taking mine in for some specific minor problems to be looked at that should be covered on warranty but may be difficult to show on the day, the reason being that my warranty is due up a couple of days later. I think I will be charged a minimum of £130 for investigations and was thinking it might have been worth them doing the inspection but paying particular attention to the items I've mentioned but it doesn't work like that. That said, I think the OPC will want the warranty work under my existing warranty so will probably (hopefully) have a good look and do what they can. I then have to decide what to do going forward.
Porsche themselves may not be bothered by losing customers with 'older' cars but my local OPC sure is.
When I spoke to a salesman a few weeks back I told him about the bad feeling from people on various Porsche forums towards the warranty situation, and how it seems many are going to Independants.
He told me that they knew there was a problem as the person that re-news the warranty paper work at his dealership had seen renewals drop very rapidly, and as she is on commission for each one she sells, she was getting quite concerned.
Perhaps it will end up with the OPC's putting pressure on Porsche for a change in terms.
Or probably not.
When I spoke to a salesman a few weeks back I told him about the bad feeling from people on various Porsche forums towards the warranty situation, and how it seems many are going to Independants.
He told me that they knew there was a problem as the person that re-news the warranty paper work at his dealership had seen renewals drop very rapidly, and as she is on commission for each one she sells, she was getting quite concerned.
Perhaps it will end up with the OPC's putting pressure on Porsche for a change in terms.
Or probably not.
bcnrml said:
ZeroH said:
bcnmrl, I agree that it seems as tho porsche is looking to get rid of business they don't want, but clearly the way in which they are doing it is leaving a very bad taste in peoples mouths.
How many GT2's, GT3's, and turbo's are i) 100% stock so no upgraded pads, no ipod kits, no improved suspension components etc etc, and ii) owned by people who will accept not being able to take their car to their local specialist who offers the specialist knowledge on set-up and tuning that opc's don't, people like Parr, JZM, or Fearnsport ? Not that many i'll bet !
You start losing the goodwill of these people who buy Porsche's most profitable products on the back of the petty issues we are seeing, in addition to pi$$ing off those owning bread and butter 986/7 and 996/7's, then the only ones that suffer will be Porsche themselves.
Porsche don't think they'll suffer. Why? They're sitting on billions made from hedging. How many GT2's, GT3's, and turbo's are i) 100% stock so no upgraded pads, no ipod kits, no improved suspension components etc etc, and ii) owned by people who will accept not being able to take their car to their local specialist who offers the specialist knowledge on set-up and tuning that opc's don't, people like Parr, JZM, or Fearnsport ? Not that many i'll bet !
You start losing the goodwill of these people who buy Porsche's most profitable products on the back of the petty issues we are seeing, in addition to pi$$ing off those owning bread and butter 986/7 and 996/7's, then the only ones that suffer will be Porsche themselves.
They likely think they can ride out the storm created by disgruntled customers, OPCs, and a weaker market. If Ford, GM and Chrysler weaken further in the US, they'll do even better thereafter (Cayenne sales will go through the roof!).
Now where are our friends on here so often bragging about Porsche's financial strength and how good that would be for customers, what with improvements in products and service?
PS: The new warranty has left a very bad taste in my mouth too. But really, most buyers of the really premium products (TTs, GTs onwards), if bought new, won't worry too much either. And that's what/who Porsche's most interested in.
Edited by bcnrml on Wednesday 7th January 00:40
However I remind you of the difference in Porsche AG and Porsche SE. You really should read up on that as I suggested before. Porsche AG (the car people) won't have access to the loot secured by Porsche SE. It won't have factored into the warranty. Corporate governance just doesn't work like that.
Now run off to the beach and do your proper research....
Yep you will get knocked back for any modificiation. They will prob say that they will make the car stop quicker and starving the engine of oil or some such nonsense.
Anyway I was just wondering can I take out a warrent with an indie, then just get servicing done at OPC so get stamp in book when required. Then let indie take car of any major work?
Anyway I was just wondering can I take out a warrent with an indie, then just get servicing done at OPC so get stamp in book when required. Then let indie take car of any major work?
noumenon said:
Soovy said:
Wanta996Gotta said:
Will non-Porsche brake pads & disks also mean warranty being knocked back? All the trak day guys i know have upgraded brake pads and disks?
Yes.As stated earlier, some black paint on my wheels disqualifies me.
No go.
hornetrider said:
Anyone daan saaf do a hartech-a-like warranty?
Major ballache to take time off at xyz sheckels a day to trek oop norf.
Mike's a bit nearer www.sportsandclassic.com but only by 1/2 to 3/4 of an hour.Major ballache to take time off at xyz sheckels a day to trek oop norf.
You could always have a delivery company handle it. The company I use have mature drivers (semi-retired, I think they take advantage of OAP railcard pricing) and charge under £1/mile, fully insured etc. Whether it's worth it depends on you...
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