So we've just cancelled sky TV.....
Discussion
justinio said:
Stig said:
Well, 10 days to go and still only 30% discount (from 40% originally offered). Looks like it's cheerio Sky!
Anyone use BT TV - I'd be interested in experiences of it and recommendations (or not)?
I went from Sky > BT > Sky.Anyone use BT TV - I'd be interested in experiences of it and recommendations (or not)?
BT TV was absolutely shocking, couldn't wait to get rid of it. You really appreciate Sky when you dont have it any more.
I was offered a 60% discount by SKY after a month or so and jumped at it. 12 months later I have just cancelled all of my BT services to move over to SKY for both TV and Broadband at a 50% or so discount. Will see how the switch over goes on the 15th..
The only downside I can see so far is the ludicrous amount BT charge to access their sport channels on a SKY box. Will have to find an alternative solution for CL games.
Edited by SWoll on Thursday 7th September 15:18
Any body been caught with the £10 handling fee for setting up a new discount package?
I'd just spent 50 minutes on the phone re nogotiating my 50% discount that I'd had for the last year (not before I'd been charged full price for August because I'd not made a note of when the last deal ended) when the woman on the other end casually says there's a £10 handling fee!
Once I'd stopped laughing, I told her that if that was the case she could just forget it and cancel my subscription.
Unsupprisingly it was waved
I'd just spent 50 minutes on the phone re nogotiating my 50% discount that I'd had for the last year (not before I'd been charged full price for August because I'd not made a note of when the last deal ended) when the woman on the other end casually says there's a £10 handling fee!
Once I'd stopped laughing, I told her that if that was the case she could just forget it and cancel my subscription.
Unsupprisingly it was waved
xjay1337 said:
Our sky contract is up end of October. What is the protocol for keeping an eye out for any deals?
We pay about 72 quid all inclusive for SkyQ (all packages) and their fastest fibre.
Ideally we would like to keep our current level but upgrade to Sky multiroom so we can have it in our bedroom. What is the likelyhood of that and does anyone have any banging deals?
Just bumping this up as didn't see any responses.We pay about 72 quid all inclusive for SkyQ (all packages) and their fastest fibre.
Ideally we would like to keep our current level but upgrade to Sky multiroom so we can have it in our bedroom. What is the likelyhood of that and does anyone have any banging deals?
I'm not sure what happens at the end of the deal, do we automatically go back to full price or do we remain on our existing contract?
xjay1337 said:
xjay1337 said:
Our sky contract is up end of October. What is the protocol for keeping an eye out for any deals?
We pay about 72 quid all inclusive for SkyQ (all packages) and their fastest fibre.
Ideally we would like to keep our current level but upgrade to Sky multiroom so we can have it in our bedroom. What is the likelyhood of that and does anyone have any banging deals?
Just bumping this up as didn't see any responses.We pay about 72 quid all inclusive for SkyQ (all packages) and their fastest fibre.
Ideally we would like to keep our current level but upgrade to Sky multiroom so we can have it in our bedroom. What is the likelyhood of that and does anyone have any banging deals?
I'm not sure what happens at the end of the deal, do we automatically go back to full price or do we remain on our existing contract?
ollie05 said:
12 month. May cancel again in a few months, try my luck
OK cheers. I remember a few years ago going through the usual cancellation pantomime when the chap offered 50% to which I said no, he then said 75%, I said OK then. He then said but we'll also give you free broadband for a year, what a salesman, I've already said yes and he's still trying to close the deal!Well after variable success with the alternatives I've succumbed to a new offer and got myself a shiny new Q box complete with Sports and Movies.
However, there are some issues with the set up (e.g. Movies HD OK but Sports only flipping SD) which I'm trying to resolve. And what a shambles trying to contact them, hours wasted going through different online menus, waiting for Chat windows to open, when they do they just close again with no explanation. Try the phones, always get "we are extremely busy and there will be a long wait": well employ some more people then. Still not managed to get near a real person or resolve any of my issues. Can't even find an email address to use.
I remember from the good old days Sky having a really good support team but now it is just none existent and utterly hopeless. Really makes me wish I hadn't bothered.
Anybody had similar or know the best method for getting through to them?
Also anyone else find the Q box EPG a big step backwards from the normal HD one?
However, there are some issues with the set up (e.g. Movies HD OK but Sports only flipping SD) which I'm trying to resolve. And what a shambles trying to contact them, hours wasted going through different online menus, waiting for Chat windows to open, when they do they just close again with no explanation. Try the phones, always get "we are extremely busy and there will be a long wait": well employ some more people then. Still not managed to get near a real person or resolve any of my issues. Can't even find an email address to use.
I remember from the good old days Sky having a really good support team but now it is just none existent and utterly hopeless. Really makes me wish I hadn't bothered.
Anybody had similar or know the best method for getting through to them?
Also anyone else find the Q box EPG a big step backwards from the normal HD one?
My Sky Q sub went from £80.50 pcm when the contract ended to £92 on Sept 6th. I phoned them up to discuss and got an 18 month contract for £67.50 pcm with a refund for the extra I paid this month. They gave it to me before I even had a chance to threaten to leave so I reckon I could've got it for less if I'd pushed them.
mine is, after some troubles though.
We kept losing signal. Much scratching of heads and changing of components. Turned out that a Velux roof window was interrupting the signal when it was being opened. Twisted the dish a bit and bingo, sorted.
The main engineer told me that the signal is VERY sensitive.
We kept losing signal. Much scratching of heads and changing of components. Turned out that a Velux roof window was interrupting the signal when it was being opened. Twisted the dish a bit and bingo, sorted.
The main engineer told me that the signal is VERY sensitive.
Gassing Station | TV, Film, Video Streaming & Radio | Top of Page | What's New | My Stuff