Audi Complaint

[KDAudi]

Hey guys, anyone know how to make a complaint to Audi UK? Name / Email address of somebody senior?

I don't want to go into detail in public about the problem yet. If I do decide to put mu story out there it will be VERY visible, I'm in a senior position at a large digital marketing company.

Before I do anything that would give Audi a reputation management issue I'd like to give them the opportunity to fix it.

[Cupramax]

KDAudi said:

I'm in a senior position at a large digital marketing company.

If you're a powerfully built company director you'll fit in fine here... (its a running joke on this site, www.pistonheads.com/gassing/topic.asp?h=0&t=10... ).

The man you want is [e-mail] MD of Audi UK.

[slippery]

KDAudi said:

Hey guys, anyone know how to make a complaint to Audi UK? Name / Email address of somebody senior?

I don't want to go into detail in public about the problem yet. If I do decide to put mu story out there it will be VERY visible, I'm in a senior position at a large digital marketing company.

Before I do anything that would give Audi a reputation management issue I'd like to give them the opportunity to fix it.

Surely a man as clever as you would know how to achieve your objective!

[slippery]

Cupramax said:

KDAudi said:

I'm in a senior position at a large digital marketing company.

If you're a powerfully built company director you'll fit in fine here... (its a running joke on this site, www.pistonheads.com/gassing/topic.asp?h=0&t=10... ).

The man you want is [e-mail] MD of Audi UK.

Beat me to it! I bet VAG are shaking in their boots!

[Changedmyname]

slippery said:

Surely a man as clever as you would know how to achieve your objective!

Yeah, that's what I thought.

[Dr G]

To the office of the gentleman mentioned above at the below address:

Audi UK
Yeomans Drive
Blakelands
Milton Keynes
MK14 5AN

[KDAudi]

slippery said:

Surely a man as clever as you would know how to achieve your objective!

This being one of them! There's more than one way to get things done. Audi have loads of people with Job-titles that imply they might be the right person. I have a short-list of possible candidates. Generally with things like this, when you investigate the arrows start to point in one direction.

Re Audi stereotype: I'm probably younger than the average A4 driver, I also don't wear a suit to work. As for the beer belly well maybe a bit!

[jason s4]

Never, ever had a problem with a phone call to CS.

As soon as you phone about an issue, they open a case with a number and doesnt get closed until it is resolved.

But hey, come on to PH and swing your large testicles, as we will all feel sooooooo much better.

[Andy OH]

Being in a senior position in a digital marketing company may get you a little further than I did with Audi UK. I suppose I got nowhere at all with Audi over my complaint as I am a lowly accountant in a FTSE 100 firm, but hey never mind. Best of luck my friend.

[KDAudi]

Andy OH said:

Being in a senior position in a digital marketing company may get you a little further than I did with Audi UK. I suppose I got nowhere at all with Audi over my complaint as I am a lowly accountant in a FTSE 100 firm, but hey never mind. Best of luck my friend.

Put it this way, if I don't get very far then when a potential customer types "Audi" into their favourite search engine then the first page results will be dominated by my story.

But before I do any of that it's polite to give Audi UK the opportunity to fix it.

[slippery]

KDAudi said:

Andy OH said:

Being in a senior position in a digital marketing company may get you a little further than I did with Audi UK. I suppose I got nowhere at all with Audi over my complaint as I am a lowly accountant in a FTSE 100 firm, but hey never mind. Best of luck my friend.

Put it this way, if I don't get very far then when a potential customer types "Audi" into their favourite search engine then the first page results will be dominated by my story.

But before I do any of that it's polite to give Audi UK the opportunity to fix it.

[Deva Link]

jason s4 said:

... they open a case with a number and doesnt get closed until it is resolved.

Maybe there's a special S4 group - a friend has one and Audi do seem to have bent over backwards to keep him happy. Other reports I've heard have not been anything like as positive.

[jas xjr]

If you do not get very far apparently twitter can work wonders

[jason s4]

Deva Link said:

Maybe there's a special S4 group - a friend has one and Audi do seem to have bent over backwards to keep him happy. Other reports I've heard have not been anything like as positive.

Funnily enough, age has a fair bit to do with it.

They tend to 'look after' younger owners slightly better as they see them as repeat customers.

When i had issues with my S4 they were very helpful, to the point of a new gearbox on extended warranty.

[Blue62]

Never had a problem with Audi either, but I would like to make the point that I am a company director, not powerfully built, but small and nasty, cross me at your peril. Pleased I got that off my chest and hope I didn't come across as an immature egocentric bumder

[MonkeyHanger]

KDAudi said:

Put it this way, if I don't get very far then when a potential customer types "Audi" into their favourite search engine then the first page results will be dominated by my story.

Really?

If that's the case, please explain how the simple act of visiting Google and typing in "Audi UK MD" or similar eluded you completely?

Stop puffing up your chest and get on with it. Or just go away.

[cuprabob]

I was going to buy an Audi but I better hold off incase you bring them down.

By the way was your last car a SAAB?

[Nick1point9]

MonkeyHanger said:

KDAudi said:

Put it this way, if I don't get very far then when a potential customer types "Audi" into their favourite search engine then the first page results will be dominated by my story.

Really?

If that's the case, please explain how the simple act of visiting Google and typing in "Audi UK MD" or similar eluded you completely?

Stop puffing up your chest and get on with it. Or just go away.

[slippery]

cuprabob said:

I was going to buy an Audi but I better hold off incase you bring them down.

By the way was your last car a SAAB?

Or a Rover perhaps!

[sjg]

KDAudi said:

Hey guys, anyone know how to make a complaint to Audi UK?

https://www.audi.co.uk/about-audi/contact-us/contact-details.html

https://www.audi.co.uk/about-audi/contact-us/custo...

But then being a VERY SENIOR person at a DIGITAL MARKETING company, I'd expect you could have gone on Audi's website, clicked "About Audi", then "Customer Services" yourself.