Rust!! Porsche 'corrosion warranty' - What does it cover?

Rust!! Porsche 'corrosion warranty' - What does it cover?

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NinjaPower

Original Poster:

11,509 posts

140 months

Saturday 9th June 2012
quotequote all
Hi all,

Does anyone have any experience of dealing with Porsche regarding claiming for body repairs under their '10 Year Corrosion Warranty' (or is it 12 years?).

I'm trying to gather information for my friend who has a 2006 Boxster S 987.

Last week I was standing looking at the car, when my eye was caught by some rust.... then some more!

He had never noticed any rust at all on the car before, but admitted he's not good at spotting defects like that on cars.

I was pretty shocked to be honest, the bottom of both doors were bubbling, and I then discovered that both rear wheel arches were pretty rotten as well! The small bubbles are now making their way up the panel above the wheelarch by a good inch or so which is pretty shocking.

After a look around I am now pretty convinced that the car is starting to rust pretty much all round, despite it being less than 6 years old and done less than 40k miles from new. As someone who owns a 14 year old 993 that isn't anywhere near rusty I was amazed.

My mate has owned it from new and it has never had any for of repair, paint, or accident damage at all.

It was serviced by Porsche main dealers until the mechanical warranty ran out and then it was serviced by specialists, will this matter at all?

The car has not been ill treated at all and has been washed, cleaned and garaged when not in use, plus is rarely driven in the winter months as he has other cars.

Any experiences or advice on this matter would be greatly appreciated because I have some horrible feeling that as usual, there will be lots of 'small print' meaning that a 10 year corrosion warranty doesn't mean anything.

He doesn't even want to take it to the dealers at all to be honest because he was treat so badly by them over a few other warranty faults, hence why I'm asking on here first!

Thanks all smile

DKL

3,805 posts

182 months

Saturday 9th June 2012
quotequote all
These things normally only apply to inside out rusting not surface stuff or sotne chips etc.
Wasn't there an issue with 911 door kickplates that cause rust around the egdes which Porsche wouldn't touch?
I'd be similarly sceptical but equally I wouldn't expect the level of corrosion on an 06 car. Certainly owrth a long discussion with the OPC at the very least.

NinjaPower

Original Poster:

11,509 posts

140 months

Saturday 9th June 2012
quotequote all
That's what I was worried about.

It's the whole British Rail 'wrong kind of snow' excuses that I am expecting him to get from Porsche, and as he is the sort who can be fobbed off by technicalities I'm trying to prepare some ammo.

Surely rust is rust as long as it isn't caused by untreated damage?

I'm not sure how else this type of rust could be caused other than simply poor quality build, materials and paint from the factory.

It isn't rusting from any stone chips or scratches, it is simply rotting from the behind the panels and creeping round onto the visible surfaces.


Flat6er

1,620 posts

170 months

Saturday 9th June 2012
quotequote all
Any pics.

NinjaPower

Original Poster:

11,509 posts

140 months

Saturday 9th June 2012
quotequote all
Flat6er said:
Any pics.
No I'm afraid not.

I will try to get some next time I see him and it isn't pouring down!

Captain James T

611 posts

168 months

Saturday 9th June 2012
quotequote all
Saw a similar thing on a friends 2007 Boxster that he'd bought privately (oh look shiny...) and turned out that it had been in an accident and repaired with non-Porsche pattern body panels that were rusting faster than a 1980 Lancia Beta... Looked like new 2 years ago and a recent OPC body inspection confirmed the worst. frown

lgw

305 posts

170 months

Saturday 9th June 2012
quotequote all
A car with Galvanised panels rusting at 6 years old very bizarre, especially as you say your mate bought it new and has never had any accident repairs
I would like to think Porsche would hold their hand up to this problem as it sounds like a build defect reading the original post

Edited by lgw on Saturday 9th June 23:38

Bill Stein

1,595 posts

169 months

Saturday 9th June 2012
quotequote all
Has he looked after it ? By that i mean if it's used through the winter month's when salt is on the road, does he wash it regular, or just leave it covered in road grime for weeks on end ?

rog007

5,434 posts

184 months

Sunday 10th June 2012
quotequote all
Take it back and tell them to fix it (mention the words 'sale of goods act' during your polite conversation with the dealer principal...).

Had a CLK that started to eat itself. In the end, MB fixed/replaced neigh on every panel. Plus side; I have driven nearly every model in their range as loan cars! smokin

alfonso 53

6 posts

87 months

Saturday 7th September 2013
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hi all my wife has recently bought a2004 porsche boxterS inthe last couple of months there has been a crack apearing by the drivers door striker plate and is working its way toowards the out side of the viecle i contacted our nearest dealer who told me this looks like a possible warenty claim. when it was put through to porshe uk they regected the claim for varius redicules reasons ie its done over 100.000 miles it has not had its last 2 anti corrossion checks also its had toomany owners ie6 and the service and purchase history in thi instance fall out side their guidlines,even though the viecle has been inpected by the body shop maneger and their top boxter techie who confirm its the original panel and original paint wich was measured by a eletronic device and they both agreed with my theory that the striker plate area looks like its suffering from fatigue.but porsche wont admit to all their problems ie ims failure on some of their variants of engines,wheel corrossion,ect ect. in my workshop i have a customers 1966 912 and the build quality is second to none not like its modern day counter parts wich are made of compressed milk bottle tops and recycled nissans my own pesonal belief in that the cheap entry level boxter could be made in china ore korea. ialso own acouple of audi a4 avants one with 272000 miles and the other with 305000mile one built in1996 and the other in 1997 and build quality both would put the boxter to shame. by the way porsche have a 10 year anti corrossion policy witch does not include cracks in the monocoque. so be very carefull when buying a porsche reserch every thing in cluding there make belife warranty.

NinjaPower

Original Poster:

11,509 posts

140 months

Sunday 8th September 2013
quotequote all
Just to come back to this one and finish it:

Much like the chap above, the problem I originally posted about still isn't solved... and isn't likely to be.

The car was taken to a Porsche OPC and they noted the rust problem and then said that they didn't have to stand by their corrosion warranty as the car never had it's 2nd 'official bodywork inspection' because it was serviced at independent porsche specialists from roughly 3 years old onwards.

aholes.

Stu34

1 posts

87 months

Thursday 19th September 2013
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Just had same result with my 50k 55 plate Boxster S. with no history of
accidents & showroom condition other than tiny spot of rust by bonnet badge.
Porsche refuse to honour corrosion warranty as last service was by Porsche
independent specialist as opposed to official Porsche dealer. All other services
are by OPD!

was8v

1,775 posts

155 months

Friday 20th September 2013
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I had a rusty 7 year old Audi TT once and they refused to fix it. Sills, bootlid and wings. They inspected and confirmed it was inside out rust, not caused by damage, stone chips. Exactly the type of corrosion that should be covered.

It had full Audi history except a couple of stamps (latest were audi inc MOTs).

They said it had been allowed to rust away unnoticed for too long, leading to a more expensive fix, so they weren't liable for it.

I had some too-ing and fro-ing with a customer service person in head office, but they just said I should have told them about it sooner (!)

As a lay person its sometimes hard to notice it until the rust bubbles burst! I gave up in the end as life is too short. Was tempted to get it fixed and then take them to the small claims court.

I would expect them to try and wriggle of it.