Is Porsche Assist worth it?

Is Porsche Assist worth it?

Author
Discussion

citychap26

Original Poster:

1,302 posts

195 months

Friday 22nd June 2012
quotequote all
Hi All,

Quick question, I am just about to renew my warranty, is it worth paying £169 for Porsche Assist when I already get Greenflag cover with my bank account?

Also note that we never actually get a Porsche as a courtesy car!

Cheers

Sunil

Ekona

1,594 posts

167 months

Friday 22nd June 2012
quotequote all
I've got it, and having used it three times in a year I wouldn't be without it now. The team at PA themselves are great, and I've found out that both the RAC guys and the local breakdown guys they use in Essex/Herts are fantastic too. They use Enterprise for the courtesy car if you can't get a car from the OPC, and they're definitely the best of the hire car folks IMHO.

If you've already got breakdown then it may not be worth it, but it really is a better service. Whether you think it's worth the extra is a personal decision. I've also got RAC cover for my other cars, technically I coud use it on the Porker too but I choose not to.

Rrroro

254 posts

120 months

Friday 22nd June 2012
quotequote all
I will be renewing with Porsche Assist when the time comes as I've found the service very good both in the UK and Europe (on the 2 occasions I needed them). They don't do Porsche hire cars it's usually Merc CLS's or BMW 5 series from experience. If I had some sort of free cover elsewhere (like yourself) then I probably wouldn't bother - but worth downloading the cover from the 2 providers and comparing to see what PA will give you over and above, if anything.

NA55

71 posts

120 months

Friday 22nd June 2012
quotequote all
I think its pretty good and share the sentiments above, the service is great. I have AA on my other car but got PA as part of the package from OPC. Not sure if i would get it if I never got it thrown in but saying that when my battery went flat recently they were a pleasure to deal with... provided a good service and good sound advice


pheaduser

49 posts

118 months

Friday 22nd June 2012
quotequote all
Does anyone know what it provides over the normal RAC membership?
Ive got Porsche Assist, and RAC membership for the motorbike. Ive used the RAC once & found them extremely bad. Was left for 3-4 hours in the rain, at night, at the side of the road with a bike that only required 5mins work. I got a phone call after an hour to say he was heading in the opposite direction to a quick job (which turned out to be 60miles away). If they hadnt keep phoning me to say 'nearly there', I couldve sorted it out using other ways.
I put it down to the people scheduling, rather than the actual guy that turned up - cos he was more than helpfull when he eventually arrived.

rog007

5,555 posts

189 months

Friday 22nd June 2012
quotequote all
Had to use it once (usual dead battery scenario). Seemed to be a more personalised service than I've experienced in the past using standard providers. So it's a yes from me (and I too have existing cover due to other vehicles).

citychap26

Original Poster:

1,302 posts

195 months

Friday 22nd June 2012
quotequote all
Hi All,

Thanks for input, I guess that I will pay the £169 and get it then.

Cheers

Sunil

mollytherocker

14,348 posts

174 months

Friday 22nd June 2012
quotequote all
Ekona said:
I've got it, and having used it three times in a year I wouldn't be without it now.
A different slant...

Surely its pretty poor that a 2008 997 has broken down 3 times and needed assistance in one year?

Its cost you £169 because of inherent poor reliability?

MTR

SDoran

22 posts

122 months

Friday 22nd June 2012
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As it includes fairly comprehensive cover while in Europe, I think it's quite good value. I bought European cover a few years ago for a two week trip and it cost me well over £100 just for that period. I now always buy manufacturers breakdown, previously BMW and now Porsche. Well worth it if you are making a couple of trips to the continent a year.

Magic919

14,126 posts

166 months

Friday 22nd June 2012
quotequote all
I like it for the European cover. It cost me £60 for short term cover on another car. I'd happily pay for it.

Ekona

1,594 posts

167 months

Friday 22nd June 2012
quotequote all
mollytherocker said:
A different slant...

Surely its pretty poor that a 2008 997 has broken down 3 times and needed assistance in one year?

Its cost you £169 because of inherent poor reliability?

MTR
True, but it wasn't actually a reliability issue, more a build issue: My car has a TV tuner specced by the original owner, which needs a different fuel control unit fitting else you get all kinds of weird behaviour. Mine had a non-TV one fitted at the factory, and it wasn't until the OPC took half the car apart that they managed to find and fix it the third time. Just one of those things, I was never left inconvenienced and I got to drive some different cars, so it really didn't bother me. The car was still under the 2 year used warranty & assist at that point, and still is, so didn't really cost me penny.

Bothered the missus when we broke down on the M11 one Sunday, but that's another story! laugh

Smirnoffmark

1,700 posts

191 months

Friday 22nd June 2012
quotequote all
They were great when I went over a round about instead of going around it... Although they weren't quite capable of getting it back on the road there and then smile

FarQue

2,281 posts

163 months

Friday 22nd June 2012
quotequote all
We used PA last Sunday lunchtime: 997 in the middle of nowhere with two flat tyres . Truck came out, fully demountable bed, driver was obviously used to sports cars and fussy owners. Used protective padding against the wheels to protect the spokes. Remarkably smooth trip home in the truck too. The contractors were FAM from the Manchester area. Excellent service.

OggyDJ

533 posts

107 months

Saturday 23rd June 2012
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FarQue said:
We used PA last Sunday lunchtime: 997 in the middle of nowhere with two flat tyres . Truck came out, fully demountable bed, driver was obviously used to sports cars and fussy owners. Used protective padding against the wheels to protect the spokes. Remarkably smooth trip home in the truck too. The contractors were FAM from the Manchester area. Excellent service.
Hope she's all sorted now and back on the road again ??
Perhaps see you at the next PSCM, all the best, Doug


Edited by OggyDJ on Sunday 24th June 00:03

BnB

1,059 posts

140 months

Sunday 24th June 2012
quotequote all
FarQue said:
We used PA last Sunday lunchtime: 997 in the middle of nowhere with two flat tyres . Truck came out, fully demountable bed, driver was obviously used to sports cars and fussy owners. Used protective padding against the wheels to protect the spokes. Remarkably smooth trip home in the truck too. The contractors were FAM from the Manchester area. Excellent service.
My definition of the middle of nowhere doesn't include having mobile telephone reception with which to call roadside assistance...

The only time I've ever used Porsche Assist was in a Cayman with a shredded tyre. Their database had the registration down as a Cayenne and they just sent an RAC man in a van to fit the non-existent spare wheel. Took another two hours for a flatbed to arrive, from which point on all was fine.

FarQue

2,281 posts

163 months

Sunday 24th June 2012
quotequote all
BnB said:
FarQue said:
We used PA last Sunday lunchtime: 997 in the middle of nowhere with two flat tyres . Truck came out, fully demountable bed, driver was obviously used to sports cars and fussy owners. Used protective padding against the wheels to protect the spokes. Remarkably smooth trip home in the truck too. The contractors were FAM from the Manchester area. Excellent service.
My definition of the middle of nowhere doesn't include having mobile telephone reception with which to call roadside assistance...

.
Who said anything about mobile 'phone signals? Not I.