Orange/T-Mobile/EE
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Discussion

AB

Original Poster:

20,128 posts

221 months

Monday 24th September 2012
quotequote all
Not quite sure I understand the ins and outs and didn't want to clog up iPhone specific topics.

So, o2 has annoyed me, I'm thinking of cancelling my pre-order.

Historically I have been held to ransom by o2 by the fact that they were the only provider that worked in my house as it's lower than ground level with a steep drive (always worked upstairs though).

I hear people mention an Orange and T-Mobile collaboration and with EE etc...

Does Orange utilise T-Mobile and vice-versa when lacking signal?

Orange has a much better deal than o2. o2 were offering 32GB on 24 months at £46pm with initial £99.99 outlay. This gave me unlimited calls and texts and 1GB of data.

For the same monthly cost, Orange want £10 less initial outlay and offer 3GB of data over 1GB.

Perfect, IF I can get a signal.

I live on the Wirral and work in Liverpool. City Centre won't be an issue and I've ordered an Orange PAYG sim to check out signal but could someone briefly explain the Orange/T/EE connection to me please?

cuneus

5,963 posts

268 months

Monday 24th September 2012
quotequote all
AB said:
Does Orange utilise T-Mobile and vice-versa when lacking signal?
Yes

luke111s

847 posts

214 months

Monday 24th September 2012
quotequote all
I'm not sure if Orange/T-Mobile/EE offer similar, but you can get a Sure Signal box chucked in with a Vodafone order which will give you mobile signal via Internet connection. It does the job pretty well if no signal in the area.

joewilliams

2,004 posts

227 months

Monday 24th September 2012
quotequote all
AB said:
Does Orange utilise T-Mobile and vice-versa when lacking signal?
I believe they're all being rebranded as the same thing now - it used to noticeably switch, now it always says 'Orange T-Mobile'

AB

Original Poster:

20,128 posts

221 months

Monday 24th September 2012
quotequote all
Vodafone is terrible for signal in my house, the box would probably help but it'd probably stop working at the end of my garden/driveway etc. Cheers for your help though biggrin

AB

Original Poster:

20,128 posts

221 months

Monday 24th September 2012
quotequote all
Anyone have any idea how Orange are coping with iPhone 5 orders?

Or if they have any in stock in-store?

boxst

3,806 posts

171 months

Monday 24th September 2012
quotequote all
AB said:
Anyone have any idea how Orange are coping with iPhone 5 orders?

Or if they have any in stock in-store?
I haven't received my pre-order yet (and I ordered it at 8am on the Friday it was available for pre-order). I'm irritated as I wanted to cancel (to go with Vodafone) and couldn't because the phone was 'already shipped'. Lying, but then I should have expected that from Orange.

croyde

25,967 posts

256 months

Monday 24th September 2012
quotequote all
Has anyone got a new iPhone thru Orange? They cocked my order up, told it I was not getting one yet still changed me to a new more expensive conracy and took money off my account. 6 or 7 long calls later and a lot of time on hold I might be getting my money back. Well she did say she'd call me back but that was hours ago.

Been with them for 18 years as well.

BTW my Orange signal used to be great in my house until the advent of the smart phone. The signal is only really available in the loft these days. Fired up my old mid 90s Motorola and I have 5 bars all over the house.

AB

Original Poster:

20,128 posts

221 months

Monday 24th September 2012
quotequote all
I really don't know what to do.

I pre-ordered with o2 well before a lot of people (according to the o2 forum) who already have received theirs so it clearly wasn't first come first served but at the same time it seems to be affecting 32GB handsets predominantly - so it is Apple?

I have been lied to on numerous occasions by o2, firstly that I'd receive it launch day, on Friday they guaranteed I'd have it today then backtracked and said it could be 3 weeks. Today they tell me expect it this week. They haven't got a clue what they're on about.

So it's not just Orange!

Do I take this opportunity to have 2 extra GB of data and save £10 on the handset out of principal, even though Orange are just as bad?

I suppose it makes 4G easier when it comes which could be two-thousand-and-never.

Grr.

Mr E

22,893 posts

285 months

Monday 24th September 2012
quotequote all
Yes, it's a common/shared RAN.

boxst

3,806 posts

171 months

Monday 24th September 2012
quotequote all
croyde said:
Has anyone got a new iPhone thru Orange? They cocked my order up, told it I was not getting one yet still changed me to a new more expensive conracy and took money off my account. 6 or 7 long calls later and a lot of time on hold I might be getting my money back. Well she did say she'd call me back but that was hours ago.

Been with them for 18 years as well.

BTW my Orange signal used to be great in my house until the advent of the smart phone. The signal is only really available in the loft these days. Fired up my old mid 90s Motorola and I have 5 bars all over the house.
Don't get me started. Orange are absolutely useless.

I have to refuse delivery of the phone whenever it may turn up and that is 'the only way' to cancel my upgrade.

daz3210

5,000 posts

266 months

Monday 24th September 2012
quotequote all
My former T-Mobile iPhone 4 now says EE

jogon

2,971 posts

184 months

Monday 24th September 2012
quotequote all
I've been looking to transfer over for the 4g but the poor feedback and the fact they have still failed to announce any price plans, been 2 weeks since their big 'launch', while having complete dominance of the 4g market gives me little confidence.

But it's currently the only network that has immediate plans to make the most of your shiny new iPhone 5

StephenM44

6,930 posts

277 months

Monday 24th September 2012
quotequote all
cuneus said:
AB said:
Does Orange utilise T-Mobile and vice-versa when lacking signal?
Yes
So switching from one poor signal to another poor signal ! I handed back my t-mobile phone at work because it was useless, HTC Desire or some such and signal strength on t-mobile or orange was so poor as to render the 'phone useless in most parts of the country. O2 and Vodafone are so much better.

AB

Original Poster:

20,128 posts

221 months

Monday 24th September 2012
quotequote all
StephenM44 said:
O2 and Vodafone are so much better.
o2 has similar signal in the places I need it as Orange does.

Voda, T and 3 were shocking.



TotalControl

8,295 posts

224 months

Monday 24th September 2012
quotequote all
You should check to see if you have any masts near you by plugging in your post code here:

sitefinder.ofcom.org.UK/search

Usually gives you a good indication.

Dodsy

7,175 posts

253 months

Monday 24th September 2012
quotequote all
Recently got my son a 4s from tmobile £34 a month unlimited data and texts 2000 call minutes.

Its very good. Vodafone service is very poor ime , he never seems to be out of signal whereas i can often get no service and no 3g data he never seems to have that problem .

I now have an ee payg so that i can make calls when my work supplied vodafone handset has no service

Caulkhead

4,938 posts

183 months

Monday 24th September 2012
quotequote all
AB said:
StephenM44 said:
O2 and Vodafone are so much better.
o2 has similar signal in the places I need it as Orange does.

Voda, T and 3 were shocking.
You could try Orange and buy one of these:

http://www.scan.co.uk/products/nextivity-cel-fi-rs...

Mr E

22,893 posts

285 months

Monday 24th September 2012
quotequote all
Caulkhead said:
You could try Orange and buy one of these:

http://www.scan.co.uk/products/nextivity-cel-fi-rs...
Not legal.

Femtocell will solve your coverage problem.

Crafty_

13,945 posts

226 months

Monday 24th September 2012
quotequote all
EE have the only 4g coverage until late next year.

They claim they will have 16 cities at launch (Liverpool is one of them), increasing to 70% of the country by the end of the year and 98% by 2014.

They are being very cagey on costs and plan details, but it seems you'll buy a regular contract with Orange/T-Mobile and then pay extra for 4g services.

As someone said above, they publicly launched their service a couple of weeks ago but haven't announced how to sign up or what the cost is.

This time next year other 4g bands go on sale - so the other carriers will be buying these. Note: the EE band and the ones sold next year will use different frequencies, which can mean different handsets.

I don't understand the fuss about 4g to be honest, its going to take a good few years to get an affordable, reliable network, meantime HSPDA (existing tech) is plenty quick enough when you have coverage.