Auto express 6 issues for £1 PLUS FREE Autoglym Pack
Discussion
Thought the PH community may like this deal.
http://dennis.subscribeonline.co.uk/Subscription/a...
Pay £1 for 6 issues and get Free autoglym bodywork protection pack -
Included in this collection:
325ml Bodywork Shampoo Conditioner
325ml Super Resin Polish
325ml Extra Gloss Protection
Once youve received your Free gifts just cancel your Direct Debit and email them.
You can also opt for 5 issues of Evo for £5 and receive a Tool Kit.
Enjoy.
http://dennis.subscribeonline.co.uk/Subscription/a...
Pay £1 for 6 issues and get Free autoglym bodywork protection pack -
Included in this collection:
325ml Bodywork Shampoo Conditioner
325ml Super Resin Polish
325ml Extra Gloss Protection
Once youve received your Free gifts just cancel your Direct Debit and email them.
You can also opt for 5 issues of Evo for £5 and receive a Tool Kit.
Enjoy.
Just had this come up for me - 6 issues and Autoglym for 40p
https://dennis.subscribeonline.co.uk/home/auto-exp...
https://dennis.subscribeonline.co.uk/home/auto-exp...
I have resurrected this thread specifically to express my utter disgust at the behaviour of Auto Express and the company that publishes it and to offer a warning to others.
I remembered today that I signed up for this offer on 28 July and realised I have received:
- No Autoglym pack
- No issues of Auto Express
- No emails or other contact since 28 July.
I managed to find my way through to the subscriptions site and find my subscriber code (neither easy) only to find that my account status was "suspended". Naturally, I called them to sort out whatever misunderstanding had occurred.
I was then told, in a rude and patronising tone that:
1. "You purchased this offer through a discount site which doesn't have our full T&Cs so we're not honouring it."
This is a lie, I know what I did, namely ordered it directly from Autoexpress having found out about it through this thread.
2. "Some people aren't interested in the magazine, they just want the free gift."
Well duh! Have you ever heard of marketing before? You set up your offers so that there's still a positive net benefit from the new permanent subscribers you attract, notwithstanding the people who just want the gift. It's actually only £19 a year or something, so it would hardly break the bank and cancelling isn't even that easy, so I hardly see why this should be such an issue. This bizarre comment puts me in mind of the reputed Bristol Cars approach to sales "Sorry sir, we have to decide you're the right sort of chap before you're allowed to purchase one of our magazines."
As there are plenty of good car magazines out there, I suggest you avoid this one and don't be suckered in by their fraudulent promotions. They are now offering a "free 26 piece toolkit", but don't expect to ever receive it...
I say this because, having dug around in my Gmail junk folder I did find an email from Auto Express. (There's no excuse for it ending up in the junk folder; the Gmail filter is excellent so I consider this a reflection on Auto Express's email promotion habits rather than anything else.)
The email says the following:
"We regret to inform you that we have had to suspend your order as it has come to light that this offer has been posted on a discount site. As stated in our terms and conditions on the original offer, we reserve the right not to fulfil this offer.
The terms and conditions as quoted from the original offer was : ‘If we deem this offer to be misused by either any discount sites or any individual, we reserve the right to withdraw the offer and not fulfil any issues or the gift. No money will be deducted."
Now, since no money will be deducted, I guess they're not in breach of any contract and I realise they are perfectly within their rights to sell, or not sell, their products to whomsoever they may choose.
But I do wonder where this would stand with the Advertising Standards Authority. I also feel it's only right that I drop a warning note to the main discount websites not to host any Auto Express promotions.
So well done, Auto Express. Over a matter of £1 and a small free gift you have managed to get right up my nose, motivated me to write this post on a large motoring forum and made me want to see if your stupid promotions do breach and laws or codes of practice.
I remembered today that I signed up for this offer on 28 July and realised I have received:
- No Autoglym pack
- No issues of Auto Express
- No emails or other contact since 28 July.
I managed to find my way through to the subscriptions site and find my subscriber code (neither easy) only to find that my account status was "suspended". Naturally, I called them to sort out whatever misunderstanding had occurred.
I was then told, in a rude and patronising tone that:
1. "You purchased this offer through a discount site which doesn't have our full T&Cs so we're not honouring it."
This is a lie, I know what I did, namely ordered it directly from Autoexpress having found out about it through this thread.
2. "Some people aren't interested in the magazine, they just want the free gift."
Well duh! Have you ever heard of marketing before? You set up your offers so that there's still a positive net benefit from the new permanent subscribers you attract, notwithstanding the people who just want the gift. It's actually only £19 a year or something, so it would hardly break the bank and cancelling isn't even that easy, so I hardly see why this should be such an issue. This bizarre comment puts me in mind of the reputed Bristol Cars approach to sales "Sorry sir, we have to decide you're the right sort of chap before you're allowed to purchase one of our magazines."
As there are plenty of good car magazines out there, I suggest you avoid this one and don't be suckered in by their fraudulent promotions. They are now offering a "free 26 piece toolkit", but don't expect to ever receive it...
I say this because, having dug around in my Gmail junk folder I did find an email from Auto Express. (There's no excuse for it ending up in the junk folder; the Gmail filter is excellent so I consider this a reflection on Auto Express's email promotion habits rather than anything else.)
The email says the following:
"We regret to inform you that we have had to suspend your order as it has come to light that this offer has been posted on a discount site. As stated in our terms and conditions on the original offer, we reserve the right not to fulfil this offer.
The terms and conditions as quoted from the original offer was : ‘If we deem this offer to be misused by either any discount sites or any individual, we reserve the right to withdraw the offer and not fulfil any issues or the gift. No money will be deducted."
Now, since no money will be deducted, I guess they're not in breach of any contract and I realise they are perfectly within their rights to sell, or not sell, their products to whomsoever they may choose.
But I do wonder where this would stand with the Advertising Standards Authority. I also feel it's only right that I drop a warning note to the main discount websites not to host any Auto Express promotions.
So well done, Auto Express. Over a matter of £1 and a small free gift you have managed to get right up my nose, motivated me to write this post on a large motoring forum and made me want to see if your stupid promotions do breach and laws or codes of practice.
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