The DVLA and Recorded Delivery
Discussion
So two weeks ago I sent off my V5 with a small covering letter explaining some changes. Recorded Signed for.
Except the b
d thing hasn't been signed for. The post office don't know where it is and aren't interest until its been missing for 20 days.
I've never had a problem with these shysters until now. But then I've always just sent things First class in the past.
fking fk fk. Cool story e.t.c
Except the b
d thing hasn't been signed for. The post office don't know where it is and aren't interest until its been missing for 20 days.I've never had a problem with these shysters until now. But then I've always just sent things First class in the past.
f
king fk fk. Cool story e.t.cEdited by Leptons on Tuesday 17th March 18:10
If it makes you feel better, i sent my passport in, signed delivery by some guy called "ian." Apparently they never recieved the passport, then suddenly they had the forms but no photos or old passport... but the forms were with the passport and new photos... then they tell me to fill in a lost passport forum as i must have lost it, not them, me....
not dvla, but they are all the same.
not dvla, but they are all the same.
Leptons said:
So two weeks ago I sent off my V5 with a small covering letter explaining some changes. Recorded Signed for.
Except the bd thing hasn't been signed for.
No great surprise - and not just DVLA.Except the b
d thing hasn't been signed for.The serviced offices I used to work in had a shared post room. It was common to see "signed-for" post sat on the side by the pigeon holes, with the peel-off still present, so clearly not signed for. Some of it was for firms that weren't there any more, some of it was for wrong addresses.
There really isn't some magical power about paying for a signature on post. It works well with residential deliveries, it doesn't work at all well with businesses.
Leptons said:
Argh. I need the ttting thing back. Now in two minds whether to just apply for a new v5. FFS
Just phone the vehicle enquiry line.tting thing back. Now in two minds whether to just apply for a new v5. FFShttps://www.gov.uk/contact-the-dvla
0300 790 6802
They are awful at the moment. I was prosecuted for no insurance on a car I sold over a year before, DVLA suddenly you need 'proof of postage'. They clearly had no bother sending the summons through the normal post. I then sent off a reg transfer to them including the V5C/2 which they lost, sent me back the docs. And to finish it off another V5 was lost by my other half and we've spent 3 months appealing parking fines. To say they are fking useless is an understatement.
king useless is an understatement.Al U said:
Sent my V5 and cut up driving license today due to an address change to the DVLA. Just used standard 1st class, will see what happens!
Well things certainly didn't pan out how I wanted - http://www.pistonheads.com/gassing/topic.asp?h=0&a...
daveinhampshire said:
They are awful at the moment. I was prosecuted for no insurance on a car I sold over a year before, DVLA suddenly you need 'proof of postage'. They clearly had no bother sending the summons through the normal post. I then sent off a reg transfer to them including the V5C/2 which they lost, sent me back the docs. And to finish it off another V5 was lost by my other half and we've spent 3 months appealing parking fines. To say they are fking useless is an understatement.
Pritty much sums up my experiences too. Shame that what was once quite a well running (not perfect) service which physical branches etc is not a mystical beast that lives in the sea. king useless is an understatement.Contact them through their website.
I waited over a month for a new V5C to arrive, it too was sent recorded delivery, when it didn't arrive and worrying about these new tax laws etc and having previously been stung for a £25 fee for a new V5C request the last time they lost documents (didn't use recorded delivery....) I contacted them via their website.
They emailed back, asked some questions about vehicle to confirm x, y & z, which I did along with a scan of the V5C, which the previous owner had the good sense to take before we filled out the new keeper details.
New V5C arrived within 48hrs.
I found this thread useful whilst googling about recorded delivery, lost docs, DVLA, tax etc
http://www.bitterwallet.com/dvla-act-unlawfully-wh...
I waited over a month for a new V5C to arrive, it too was sent recorded delivery, when it didn't arrive and worrying about these new tax laws etc and having previously been stung for a £25 fee for a new V5C request the last time they lost documents (didn't use recorded delivery....) I contacted them via their website.
They emailed back, asked some questions about vehicle to confirm x, y & z, which I did along with a scan of the V5C, which the previous owner had the good sense to take before we filled out the new keeper details.
New V5C arrived within 48hrs.
I found this thread useful whilst googling about recorded delivery, lost docs, DVLA, tax etc
http://www.bitterwallet.com/dvla-act-unlawfully-wh...
hotchy said:
If it makes you feel better, i sent my passport in, signed delivery by some guy called "ian." Apparently they never recieved the passport, then suddenly they had the forms but no photos or old passport... but the forms were with the passport and new photos... then they tell me to fill in a lost passport forum as i must have lost it, not them, me....
not dvla, but they are all the same.
Eeep. Bit worrying, as I sent my old passport off with a renewal form just the other day - only sent it 1st class... :Snot dvla, but they are all the same.
The thieving buggers at Royal Mail are a law unto themselves.
Sent a prcel by Special delivery, it arrived completely empty apart from a letter inside it, just torn open.
Royal Mail say that thay have only a limited responsibility to compensate, they dont get it that their employee stole my property and they come back and say limited liability.
The bd tea leaf will keep on stealing anything that he wants.
Sent a prcel by Special delivery, it arrived completely empty apart from a letter inside it, just torn open.
Royal Mail say that thay have only a limited responsibility to compensate, they dont get it that their employee stole my property and they come back and say limited liability.
The b
d tea leaf will keep on stealing anything that he wants.rambo19 said:
R1gtr said:
Never send anything important 'Recorded Delivery', use 'Special Delivery' instead, it is a much better service.
^This 100%
Sent all the documents via Special Delivery, they got it and processed it and sent the whole lot back by normal post. Then someone in the Post Office went and nicked it.
- sigh*
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