Macan DPF fault return deals
Discussion
I returned a Macan DS last October as i was constantly having DPF issues.
On returning the car, i was aware that others customers had received deals on replacement vehicles and subsequently a deal was done with the OPC.
I know, i'm stupid, but foolishly i did not get anything in writing and now find myself having to take legal action to get them to honour the deal.
I'd be very grateful if anybody who has returned a vehicle can let me know what deals they received on replacement vehicles.
Please PM if you don't want to share info on here.
Many thanks.
On returning the car, i was aware that others customers had received deals on replacement vehicles and subsequently a deal was done with the OPC.
I know, i'm stupid, but foolishly i did not get anything in writing and now find myself having to take legal action to get them to honour the deal.
I'd be very grateful if anybody who has returned a vehicle can let me know what deals they received on replacement vehicles.
Please PM if you don't want to share info on here.
Many thanks.
Diesel Particulate Filter, basically they get bunged up unless you do a decent sized journey regularly to burn the particulates up.
It wasn't me, but I'm aware of someone who took theirs back and swapped into one of the OPC's demo cars, which was a petrol version of a slightly higher spec and with more options. He was happy with that.
It wasn't me, but I'm aware of someone who took theirs back and swapped into one of the OPC's demo cars, which was a petrol version of a slightly higher spec and with more options. He was happy with that.
Bennachie said:
Folks buying the wrong car for their use pattern.............
Exactly, although in the case I know of the buyer is not a car enthusiast (as PHers tend to be) and did not know about DPFs. They were not advised by the sales person that the car was not suitable for him and his wife's usage, hence the OPC facilitated the swap.Perhaps Macan diesel was designed with blasting down the autobahn in mind, but even in Germany there must be users who are mostly using the car around town.
Generally DPFs active regen when needed. They don't get anywhere near hot enough in UK use to passive regen. Active regen takes a few minutes - distance / speed etc are irrelevant as the car injects fuel to heat up the dpf.
You should only get in trouble if you repeatedly use the car for 5 minute journeys and keep interrupting the regen.
Generally DPFs active regen when needed. They don't get anywhere near hot enough in UK use to passive regen. Active regen takes a few minutes - distance / speed etc are irrelevant as the car injects fuel to heat up the dpf.
You should only get in trouble if you repeatedly use the car for 5 minute journeys and keep interrupting the regen.
Bennachie said:
Folks buying the wrong car for their use pattern.............
Nope. Wrong! Any car sold should be fit for purpose regardless of what the owner's use pattern is. If the dealer, manufacturer sells a car to someone and does not make it clear when the sale is qualified that the car they are purchasing is not suitable for their intended use then they have effectively miss-sold the car. Porsche were unaware off the effects an update to the engine management would have to make the car meet new emission regs but this effectively meant the 3.0d could not be driven in an urban environment without going into limp mode every few weeks. They then subsequently cancelled all orders for the diesel Macan and removed it from sale.The problem the OP is having is as a result of this his dealer appears to backtracking on a deal that he was offered as part of the refund of his diesel Macan.
moonigan said:
Nope. Wrong! Any car sold should be fit for purpose regardless of what the owner's use pattern is. If the dealer, manufacturer sells a car to someone and does not make it clear when the sale is qualified that the car they are purchasing is not suitable for their intended use then they have effectively miss-sold the car. Porsche were unaware off the effects an update to the engine management would have to make the car meet new emission regs but this effectively meant the 3.0d could not be driven in an urban environment without going into limp mode every few weeks. They then subsequently cancelled all orders for the diesel Macan and removed it from sale.
The problem the OP is having is as a result of this his dealer appears to backtracking on a deal that he was offered as part of the refund of his diesel Macan.
Spot on.The problem the OP is having is as a result of this his dealer appears to backtracking on a deal that he was offered as part of the refund of his diesel Macan.
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