Stannah 600 stairlift removal help

[oilovlam]

Had a failed attempt to remove a Stannah 600 stairlift. Tried taking it off the top of the track...BIG MISTAKE!!!!!

STannah is now wedged at the top of the stairs with a fault code 9 (see IMG 3)....which I believe is 'call an engineer'. Will not go up or down.

This stairlift does NOT have a hole in the case for hand cranking the stairlift, it is battery operated and you are supposed to use the 'UP/DOWN' buttons shown in 'IMG 3' to move it in case of emergency....but since the code is '9' they don't work.

ANy thoughful help?

IMG 5 shows the top of the motor that I presume drives the stairlift. Looks like a stepper motor in the end with a hex shaped bar in the middle, I can get a 1/4 socket on this. Could this be the manual crank??

I do NOT want to start cranking away and causing more damage.

I have already damaged one of the power takeoff pins....but the stairlift is good (or was good) and could be useful to someone else.

ANy suggestions greatly appreciated.

Worse case I can chop off the track just below the stairlift and lift it off....but I would like to do things 'properly' (after messing things up).

[oilovlam]

Image 3

[oilovlam]

Image 5

[oilovlam]

Image of motor showing better view of where it is situated.

[Dixy]

A while since I have worked on stair lifts but they have microswitches to shut them down when something has gone too far. Allmost certainly at the top, find it, tape it shut and drive it off.

[Promised Land]

I’m sure someone else tried to remove one in this forum a month or two ago, can’t remember the outcome but they seemed to struggle getting it off the tracks, have a look back through the pages. Was October/November time I reckon.

[TUS373]

That was me!

Struggled for ages then sold it to a stairlift recycler from Ebay who had the whole lot removed in 15 minutes. I had done it all OK, just needed to pull the chair off the track at the top very hard. He made it easier by removing the chair part from the carriage in the track. It was a different Stannah model though.

As soon as you start messing with these things, they set off all sorts of alarms. Ours was a manual crank up the track though.

[oilovlam]

Apparently it was a blown fuse.

When I tried the take the stairlift off the 24v charging connector pins shorted to the metal of the track blowing a fuse....hence the '9' error code.

Two guys turned up, replaced the fuse and had the thing dismantled in 20 minutes. But they knew where to find the fuse!!!

Unfortunately not much help here....but I was clutching at straws.

Thanks for responding anyway.

Glad to see the thing gone.