Tesco home delivery - how fast?

Tesco home delivery - how fast?

Author
Discussion

NobleLord

Original Poster:

1,065 posts

249 months

Tuesday 5th May 2009
quotequote all
I've never ordered my groceries online, but need to get a lot of stuff in for a party.

Can someone tell me how soon after placing an online order Tesco will actually deliver? Can you get it that day or is it a case of booking a slot days/weeks ahead?

Ta,
NL

TedMaul

2,092 posts

214 months

Tuesday 5th May 2009
quotequote all
NobleLord said:
I've never ordered my groceries online, but need to get a lot of stuff in for a party.

Can someone tell me how soon after placing an online order Tesco will actually deliver? Can you get it that day or is it a case of booking a slot days/weeks ahead?

Ta,
NL
You book a slot, then order your food and invariably some of it doesnt turn up. Use Ocado if they deliver in your area, miles better.

SGirl

7,918 posts

262 months

Tuesday 5th May 2009
quotequote all
TedMaul said:
You book a slot, then order your food and invariably some of it doesnt turn up. Use Ocado if they deliver in your area, miles better.
Agreed. Tesco always seem to leave stuff out, Ocado rarely do.

It depends on when you book and when you want delivery. If you book on a weekday for next-day delivery, that can normally be arranged. If you want Friday-Sunday delivery, you might need to book a couple of days in advance - although next-day may well also still be available (depends on how busy they are). If you want delivery just before Christmas, you generally need to book over a week in advance.

captainzep

13,305 posts

193 months

Tuesday 5th May 2009
quotequote all
The 'shopping' done on your behalf before its delivery is normally done by Tesco employees who clearly still live with Mum.

Some of the 'substitutions' (-what they give you when they can't find what you ordered) are laughable.

miniman

25,117 posts

263 months

Tuesday 5th May 2009
quotequote all
captainzep said:
The 'shopping' done on your behalf before its delivery is normally done by Tesco employees who clearly still live with Mum.

Some of the 'substitutions' (-what they give you when they can't find what you ordered) are laughable.
As are some of the things that are delivered that aren't shown as substitutions and aren't what you ordered either.

However Sainsbury's currently hold my record for most ridiculous substitution: I order lemon squash, they deliver lemon bleach. Nice.

Ganglandboss

8,310 posts

204 months

Tuesday 5th May 2009
quotequote all
Just send your butler to Waitrose and tell everone on PH how pikey Tesco is, like so many seem to do...

ali_kat

31,998 posts

222 months

Tuesday 5th May 2009
quotequote all
Rarely get subsitutions or stuff missing from Tesco - you do know you can specify what to be given instead?

If you place your order before 11am, you can quite often get a delivery slot for that evening, book it at checkout. Otherwise choosing when you want it to be delivered is your first step, so you can have it as soon as you like.

OT - Waitrose have just introduced no delivery fees on home delivery orders over £50!

Famous Graham

26,553 posts

226 months

Tuesday 5th May 2009
quotequote all
If you've never done it before and time is of the essence then, frankly you're better off going to the shop yourself.

dirty boy

14,718 posts

210 months

Tuesday 5th May 2009
quotequote all
captainzep said:
The 'shopping' done on your behalf before its delivery is normally done by Tesco employees who clearly still live with Mum.

Some of the 'substitutions' (-what they give you when they can't find what you ordered) are laughable.
Been using Tesco online for a couple of years now (weekly) and never once had a problem. Must vary from store to store.

The guy who delivers ours (and has done since we started) certainly doesn't live with his mum. In fact, i'd be surprised if his mum was still alive he's that old.

NobleLord

Original Poster:

1,065 posts

249 months

Tuesday 5th May 2009
quotequote all
Thanks for the advice.

Given that it's the stuff I need for my 40th party, I think I might just go and buy it myself on the morning of the party wink

NL

ali_kat

31,998 posts

222 months

Tuesday 5th May 2009
quotequote all
I'd save yourself the time & effort, and get the majority delivered beforehand, then if they do miss anything you can get it.

And if they don't have stuff in store on the day, you've then got to run round other places to find it..

WorAl

10,877 posts

189 months

Tuesday 5th May 2009
quotequote all
miniman said:
However Sainsbury's currently hold my record for most ridiculous substitution: I order lemon squash, they deliver lemon bleach. Nice.
Was it as tasty as you hoped?

davidjpowell

17,883 posts

185 months

Tuesday 5th May 2009
quotequote all
Do be careful when ordering for events. Back in my student days I worked in a call centre that took calls for Waitrose Wine. One particuarly fine Saturday had a phone call to say that someones wine had not arrived. It had been ordered for a wedding, later that day. Big Problem as we had no systems or contacts to check anything - all we normally did was take orders which were faxed through for Monday morning.

Ended up throwing ourselves on the mercy of the nearest local store manager who was not happy as he could not work out if or how he was going to get paid!

PD9

1,999 posts

186 months

Tuesday 5th May 2009
quotequote all
On a delivery note I was approaching a roundabout 2 weeks ago while a Tesco delivery van was going round and the side door flew open throwing baskets of groceries everywhere... It made my day! havent laughed so much since, the poor driver! hehe

moosepig

1,306 posts

242 months

Tuesday 5th May 2009
quotequote all
PD9 said:
On a delivery note I was approaching a roundabout 2 weeks ago while a Tesco delivery van was going round and the side door flew open throwing baskets of groceries everywhere... It made my day! havent laughed so much since, the poor driver! hehe
Unsurprising given the way our local Tesco delivery vans all seem to be driven by nutters with a death wish.

Dyl

1,256 posts

211 months

Tuesday 5th May 2009
quotequote all
PD9 said:
On a delivery note I was approaching a roundabout 2 weeks ago while a Tesco delivery van was going round and the side door flew open throwing baskets of groceries everywhere... It made my day! havent laughed so much since, the poor driver! hehe
Didn't happen to be in Airdrie did it? My mate delivers for them & it happened to him recently hehe

Edited by Dyl on Tuesday 5th May 16:58

Nickyboy

6,700 posts

235 months

Tuesday 5th May 2009
quotequote all
Bear in mind Ocado comes from a huge warehouse whereas Tesco/Sainsburys etc just get picked from the local store.

mically

1,204 posts

188 months

Wednesday 6th May 2009
quotequote all
dirty boy said:
captainzep said:
The 'shopping' done on your behalf before its delivery is normally done by Tesco employees who clearly still live with Mum.

Some of the 'substitutions' (-what they give you when they can't find what you ordered) are laughable.
Been using Tesco online for a couple of years now (weekly) and never once had a problem. Must vary from store to store.

The guy who delivers ours (and has done since we started) certainly doesn't live with his mum. In fact, i'd be surprised if his mum was still alive he's that old.
I think you're confusing yourself here.
The drivers are that; drivers.

The shelf-stackers/ checkout people et al, are the ones who do your shopping; and tend be slighty wet around the ears.
Have used both sainsbury's and tesco's - never again. Far, far too many plastic bags to re-use/ recycle/ throw away etc, open wine with hehe
Substitues are indeed laughable.

Plus the process of point and click is too easy, and I end up buying more than I want. I enjoy being rammed by old ladies who have no trolly control, as it ensures I hurry the uff up and leave the place.

MentalSarcasm

6,083 posts

212 months

Wednesday 6th May 2009
quotequote all
Waitrose does a Home Entertainment line, you order it all online and then they will deliver, free of charge, BUT you need to order 5 days in advance:

https://www.waitrosedeliver.com/wdeliver/servlet/J...