Reliability survey 2011 -Land Rover,Alfa&Renault ..worst
Discussion
bottom 4 are Land Rover, Alfa Romeo, Renault and Saab
http://www.whatcar.com/car-news/reliability-survey...
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Reliability survey 2011 -
Land Rover 35th out of 35
Last year’s position 32nd out of 32
Cars needing repair work 55%
Average repair cost £398
Best model Freelander (’06-)
Worst model Range Rover (’02-)
This is the 10th consecutive year that Land Rover has finished last. A very high failure rate and one of the highest average repair costs cement its place at the bottom of our table. The Range Rover (’03-) is Land Rover’s least-reliable model this year, relieving the Freelander (’03-’07) of that dubious honour. There is one glimmer of hope, though; the newest Freelander (’06-) returns an above-average Reliability Index (RI) score.
Alfa Romeo 34th out of 35
Last year’s position 31st out of 32
Cars needing repair work 46%
Average repair cost £371
Best model GT (’04-’11)
Worst model 156 (’97-’06)
Even Alfa Romeo’s most-reliable car, the GT (’04-), has a below-average RI score of 146. Compared with last year’s figures, there’s little change in the rate at which Alfas break down, and only a slight improvement in the average repair cost. Alfas are more susceptible than most to suspension damage, and there’s an above-average number of engine failures.
Renault 33rd out of 35
Last year’s position 30th out of 32
Cars needing repair work 45%
Average repair cost £242
Best model Clio (’05-)
Worst model Espace (’02-)
Renault has failed to improve its reliability, with 45% of vehicles suffering failures. Just under 40% of issues are down to dodgy electrics, the highest score of any manufacturer. Once again the Clio (’05-’09) is the most-dependable model, with a respectable RI score of 32 and a breakdown rate of 19%. Renault’s worst model, the Espace (’02-), gets the wooden spoon in the MPV class.
Saab 32nd out of 35
Last year’s position 29th out of 32
Cars needing repair work 43%
Average repair cost £311
Best model 9-3 Convertible (’03-)
Worst model 9-3 (’02-)
Saab’s most-reliable model, the 9-3 Convertible (’03-), is a top-10 finisher in its class, but it still posts a fairly average RI score of 91. As a brand, Saab suffers a higher-than-average number of engine failures and problems with engine cooling systems. However, its gearboxes appear durable, being responsible for less than 3.5% of all problems
top 3
Lexus 3rd= out of 35
Last year’s position 4th out of 32
Cars needing repair work 15%
Average repair cost £369
Best model IS (’05-)
Worst model RX (’00-’03)
Lexus is consistently one of the five most-reliable brands, and has delivered another strong result this year. Both generations of IS clean up in the compact executive class, but the newer IS (’05-) is the better of the two, with a slightly lower RI but higher repair costs. The LS (’00-’03) does well in the luxury class, and two generations of the GS perform well. The only car that comes close to embarrassing Lexus is the RX (’00-’03); its RI of 155 is well behind the rest of the range.
Toyota 2nd out of 35
Last year’s position 5th out of 32
Cars needing repair work 14%
Average repair cost £379
Best model Corolla (’02-’07)
Worst model MR2 (’00-’07)
Toyota is no stranger to reliability awards and this year it finds itself in the silver medal position. The Corolla (’02-’07) is the most-reliable Toyota, with a failure rate of 8%, although that isn’t good enough to fend off Volvo in the small family category. The Toyota Prius (’00-’03) also makes the top 10, proving that ageing technologically advanced vehicles can also be reliable. However, the later Prius (’03-’09) doesn’t perform so well, finishing 12th overall. Despite being Toyota’s least-dependable car, the MR2 (’00-’07) still finishes as the 10th best open-top car, with an RI of 100.
Honda 1st out of 35
Last year’s position 1st out of 32
Cars needing repair work 9%
Average repair cost £310
Best model HR-V (’98-’06)
Worst model Accord (’99-’03)
This is Honda’s sixth straight year as the most-reliable manufacturer. Other makes might be cheaper or quicker to fix, but none of them can touch Honda’s low failure rate of 9%. The only Honda to win its class is the HR-V (’98-’06), with an RI of six – substantially better than those of its rivals. However, the rest of the company’s cars perform well, and even the worst model, the Accord (’99-’03), finishes in the family car top 10. None of Honda’s rivals is sitting still, but the Japanese firm’s astonishing track record proves it won’t be easy to beat.
http://www.whatcar.com/car-news/reliability-survey...
![](http://www.whatcar.com/NonCar/AC/257111133858.jpg)
![](http://www.whatcar.com/NonCar/AC/25711114449.jpg)
![](http://www.whatcar.com/NonCar/AC/2671111101829.jpg)
![](http://www.whatcar.com/NonCar/AC/2671111102547.jpg)
![](http://www.whatcar.com/NonCar/AC/2671111105644.jpg)
![](http://www.whatcar.com/NonCar/AC/2671111111348.jpg)
![](http://www.whatcar.com/NonCar/AC/2671111121731.jpg)
![](http://www.whatcar.com/NonCar/AC/2671111122111.jpg)
![](http://www.whatcar.com/NonCar/AC/26711112946.jpg)
![](http://www.whatcar.com/NonCar/AC/267111121536.jpg)
![](http://www.whatcar.com/NonCar/AC/2771111121634.jpg)
Reliability survey 2011 -
Land Rover 35th out of 35
Last year’s position 32nd out of 32
Cars needing repair work 55%
Average repair cost £398
Best model Freelander (’06-)
Worst model Range Rover (’02-)
This is the 10th consecutive year that Land Rover has finished last. A very high failure rate and one of the highest average repair costs cement its place at the bottom of our table. The Range Rover (’03-) is Land Rover’s least-reliable model this year, relieving the Freelander (’03-’07) of that dubious honour. There is one glimmer of hope, though; the newest Freelander (’06-) returns an above-average Reliability Index (RI) score.
Alfa Romeo 34th out of 35
Last year’s position 31st out of 32
Cars needing repair work 46%
Average repair cost £371
Best model GT (’04-’11)
Worst model 156 (’97-’06)
Even Alfa Romeo’s most-reliable car, the GT (’04-), has a below-average RI score of 146. Compared with last year’s figures, there’s little change in the rate at which Alfas break down, and only a slight improvement in the average repair cost. Alfas are more susceptible than most to suspension damage, and there’s an above-average number of engine failures.
Renault 33rd out of 35
Last year’s position 30th out of 32
Cars needing repair work 45%
Average repair cost £242
Best model Clio (’05-)
Worst model Espace (’02-)
Renault has failed to improve its reliability, with 45% of vehicles suffering failures. Just under 40% of issues are down to dodgy electrics, the highest score of any manufacturer. Once again the Clio (’05-’09) is the most-dependable model, with a respectable RI score of 32 and a breakdown rate of 19%. Renault’s worst model, the Espace (’02-), gets the wooden spoon in the MPV class.
Saab 32nd out of 35
Last year’s position 29th out of 32
Cars needing repair work 43%
Average repair cost £311
Best model 9-3 Convertible (’03-)
Worst model 9-3 (’02-)
Saab’s most-reliable model, the 9-3 Convertible (’03-), is a top-10 finisher in its class, but it still posts a fairly average RI score of 91. As a brand, Saab suffers a higher-than-average number of engine failures and problems with engine cooling systems. However, its gearboxes appear durable, being responsible for less than 3.5% of all problems
top 3
Lexus 3rd= out of 35
Last year’s position 4th out of 32
Cars needing repair work 15%
Average repair cost £369
Best model IS (’05-)
Worst model RX (’00-’03)
Lexus is consistently one of the five most-reliable brands, and has delivered another strong result this year. Both generations of IS clean up in the compact executive class, but the newer IS (’05-) is the better of the two, with a slightly lower RI but higher repair costs. The LS (’00-’03) does well in the luxury class, and two generations of the GS perform well. The only car that comes close to embarrassing Lexus is the RX (’00-’03); its RI of 155 is well behind the rest of the range.
Toyota 2nd out of 35
Last year’s position 5th out of 32
Cars needing repair work 14%
Average repair cost £379
Best model Corolla (’02-’07)
Worst model MR2 (’00-’07)
Toyota is no stranger to reliability awards and this year it finds itself in the silver medal position. The Corolla (’02-’07) is the most-reliable Toyota, with a failure rate of 8%, although that isn’t good enough to fend off Volvo in the small family category. The Toyota Prius (’00-’03) also makes the top 10, proving that ageing technologically advanced vehicles can also be reliable. However, the later Prius (’03-’09) doesn’t perform so well, finishing 12th overall. Despite being Toyota’s least-dependable car, the MR2 (’00-’07) still finishes as the 10th best open-top car, with an RI of 100.
Honda 1st out of 35
Last year’s position 1st out of 32
Cars needing repair work 9%
Average repair cost £310
Best model HR-V (’98-’06)
Worst model Accord (’99-’03)
This is Honda’s sixth straight year as the most-reliable manufacturer. Other makes might be cheaper or quicker to fix, but none of them can touch Honda’s low failure rate of 9%. The only Honda to win its class is the HR-V (’98-’06), with an RI of six – substantially better than those of its rivals. However, the rest of the company’s cars perform well, and even the worst model, the Accord (’99-’03), finishes in the family car top 10. None of Honda’s rivals is sitting still, but the Japanese firm’s astonishing track record proves it won’t be easy to beat.
Edited by y2blade on Thursday 28th July 09:28
Saab is so bad because they're using that terrible ex-Alfa 1.9 diesel. It's terrible in the Alfa, then GM take it and add different (cheaper) inlet manifolds and EGRs which makes it even worse. Not to mention the injector wiring, DMF, water pump and all the other f
kups in the engine.
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Reliability: how it’s measured
It’s not just about how many times a car breaks down, it’s also about the time needed to fix it and how much it costs to put right. That’s why it pays to arm yourself with the knowledge of how 35 makes and models fared in our 2011 Reliability Survey. We’ve used Warranty Direct’s detailed claims data to analyse what really goes wrong. The survey shows how likely a car is to break down and which areas are most likely to fail.
How is the survey carried out?
Not every make and model of car is included in our survey – only the cars that Warranty Direct has policies for, and even then only if there are more than 50 vehicles covered. This large sample size means that we get a more accurate assessment of what really fails. We remove vehicles that are more than eight years old from the results; with vehicles over that age, reliability is more about how well the car has been cared for than its basic design.
What is the Reliability Index?
This is Warranty Direct’s quick and easy way to compare cars by taking all the key aspects of reliability into account. It factors in the number of times a car breaks down, as well as the average repair cost and repair time. The lower the number, the better the car. As a guide, an average Reliability Index score is around 100.
How are the results shown?
We’ve listed the manufacturers from the worst to the best, according to how often their cars break down. However, to help you find the best cars in each category, we’ve also listed the top 10 and the worst of all – sorted by their Reliability Index. This gives a far better comparison when considering the overall reliability of a supermini, compact executive or SUV against its peers. We’ve also included the reliability issue that’s most likely to cause a problem on each top-10 car.
One thing is clear from this year’s survey: several manufacturers are consistently failing to deliver an acceptable level of reliability. We’re not talking about low-volume, low-rent brands, either. The results start over the page.
The What Car? Reliability Survey is the most robust of its type in the UK, and up-to-date information can be found at any time at Warranty Direct's www.reliabilityindex.com website.
It’s not just about how many times a car breaks down, it’s also about the time needed to fix it and how much it costs to put right. That’s why it pays to arm yourself with the knowledge of how 35 makes and models fared in our 2011 Reliability Survey. We’ve used Warranty Direct’s detailed claims data to analyse what really goes wrong. The survey shows how likely a car is to break down and which areas are most likely to fail.
How is the survey carried out?
Not every make and model of car is included in our survey – only the cars that Warranty Direct has policies for, and even then only if there are more than 50 vehicles covered. This large sample size means that we get a more accurate assessment of what really fails. We remove vehicles that are more than eight years old from the results; with vehicles over that age, reliability is more about how well the car has been cared for than its basic design.
What is the Reliability Index?
This is Warranty Direct’s quick and easy way to compare cars by taking all the key aspects of reliability into account. It factors in the number of times a car breaks down, as well as the average repair cost and repair time. The lower the number, the better the car. As a guide, an average Reliability Index score is around 100.
How are the results shown?
We’ve listed the manufacturers from the worst to the best, according to how often their cars break down. However, to help you find the best cars in each category, we’ve also listed the top 10 and the worst of all – sorted by their Reliability Index. This gives a far better comparison when considering the overall reliability of a supermini, compact executive or SUV against its peers. We’ve also included the reliability issue that’s most likely to cause a problem on each top-10 car.
One thing is clear from this year’s survey: several manufacturers are consistently failing to deliver an acceptable level of reliability. We’re not talking about low-volume, low-rent brands, either. The results start over the page.
The What Car? Reliability Survey is the most robust of its type in the UK, and up-to-date information can be found at any time at Warranty Direct's www.reliabilityindex.com website.
All well and good, but it's working with a significant lag, so tells you nothing about recent improvements. In the case of Alfa, I'd love to know how the MiTo & Giulietta are doing, but no chance of that here. Mangoletsi said that 90% of 156-era cars came back in the first year for warranty claims, and now it's about 2% of new models.
In the case of my badly performing 156, it's actually only cars made in 2004 & 2005 (eight year cut off). I looked at getting a WD policy the other day, but since they want £410 a year and since I don't actually have any problems, I won't be bothering.
In the case of my badly performing 156, it's actually only cars made in 2004 & 2005 (eight year cut off). I looked at getting a WD policy the other day, but since they want £410 a year and since I don't actually have any problems, I won't be bothering.
trashbat said:
All well and good, but it's working with a significant lag, so tells you nothing about recent improvements. In the case of Alfa, I'd love to know how the MiTo & Giulietta are doing, but no chance of that here. Mangoletsi said that 90% of 156-era cars came back in the first year for warranty claims, and now it's about 2% of new models.
In the case of my badly performing 156, it's actually only cars made in 2004 & 2005 (eight year cut off). I looked at getting a WD policy the other day, but since they want £410 a year and since I don't actually have any problems, I won't be bothering.
why don't you give whatcar a ring and tell them?In the case of my badly performing 156, it's actually only cars made in 2004 & 2005 (eight year cut off). I looked at getting a WD policy the other day, but since they want £410 a year and since I don't actually have any problems, I won't be bothering.
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BUG4LIFE said:
is an Alfa 147!!!
Which if the results above would have you believe is going to fail instantly on your drive (if it even makes it that far). However, our 2006 facelift 40K mile example has performed perfectly in it's three years with us with NIL costs outside of standard service items.And . .
my last two company cars have been Freelander Td4s which have spectacularly failed to let me down in any way what-so-ever.
How lucky must I be. Saturdays lottery here I come.
Edited by russell_ram on Thursday 28th July 10:31
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