Discussion
We have been looking at CRM solutions for our mobile salesforce, after having our sage dealer round to show us Sage CRM I thought it was a neat piece of kit, right up until he told me the price, at £750 per user I fell off my chair, down 2 flights of stairs, out the front door and onto the street.
Is there any other similar software I could consider, I have seen lots of online ones, but they seem a little dodgy, once you have your entire business running on there, they will probbably push the price right up.
Also Sage integrates with 200, which is ideal because the reps can access pricing to generate a quote directly from CRM.
any alternatives?
Is there any other similar software I could consider, I have seen lots of online ones, but they seem a little dodgy, once you have your entire business running on there, they will probbably push the price right up.
Also Sage integrates with 200, which is ideal because the reps can access pricing to generate a quote directly from CRM.
any alternatives?
pincher said:
No idea what sort of industry you are in but I used to work at an Asset Management co that used Pivotal
The sales chaps seemed to think it was OK
I did a quite large Pivotal implementation. It's not trivial, and is a sod to customise. Hardware is expensive also IIRC. Not a small business solution IMHOThe sales chaps seemed to think it was OK
RichUK said:
We use Salesforce which seems to be okay. As ever the biggest issue is getting people to actually use it though. Salesforce is based entirely online, which makes it very easy for people to use wherever they are.
IIRC we pay about £40 per month per user.
£2 per person per working day? That doesn't sound all that much better than the sage solution cost-wise!IIRC we pay about £40 per month per user.
Mind, I guess the "best" I could come up with is to build your own?
We sell and use Salesnet (www.salesnetcrm.co.uk) which does the job well. It is priced monthly from £39 per user, but most companies use the Extended Edition at £59/u/m. These amounts - or £750 for Sage per user - should be considered in terms of the improvments they make to the sales force. Salesnet would help them work a bigger pipeline and close deals faster. If that doesn't benefit to the comoany to the tune of more than £59 a month then maybe the whole thing needs a good look at.
Feel welcome to give me a buzz - details on the website and I am Ian - if you have any questions - or PM me.
Messer said:
How about GoldMine?
My only experience of GoldMine was about 5 years ago; at the time it was truly horrible, clunky, and prone to crashes which left one having to "rebuild the indexes" regularly. All very dull.Since I'm just going through looking at a lot of CRM packages (as well as project management, task and time tracking, etc. - time for some "joined up business"
, it might help to understand what you actually want and what you already have? So far I've found that a lot of CRM packages don't add any value, but instead just chew up time entering and updating data...CUE99T said:
Salesforce for us!!
Like the interface and it allows import of data easily.
Just be aware if your using the Team edition of Salesforce.com it can be very difficult (or expensive) to get your data back out again! Or if you want to add more than 5 users...Like the interface and it allows import of data easily.
I've been looking at MS CRM for the last couple of days and it's been horrific to try and get it installed. I am biased though, as my company develops a web based CRM product (it's more for Lead generation and tracking prospects than customer management though, and we don't integrate in with Sage or anything like that)
Edited by silent k on Wednesday 14th November 15:22
Gassing Station | Business | Top of Page | What's New | My Stuff