Calling all VirginMedia Customers

[RemaL]

Said our super hub was OK with the upgraded service.

Bare in mind the last one we both had was a telewest Router

[br d]

Had someone wait in on Saturday for the agreed delivery, didn't come, fkers.

[jodypress]

Got my new superhub today. Surprisingly Yodel delivered without any trouble. Set it up and called to activate.

Seriously impressed with the new superhub. Great range with the 5ghz and don't need my old extender. 211mb on ethernet and 204mb on my phone. Yowser!!!!

[Dr Banjo]

[outnumbered]

We don't have the upgrade available in our area until "May - September 2016"... but I'd much prefer to get better upstream than pointlessly high downstream. In the end, that's what might push me back to Infinity at the end of our 18 month VM contract, as the difference between 10-12Mb/s upstream and potential 19Mb/s with Infinity is very noticeable when you're trying to do cloud backups. 80 vs 200 downstream isn't noticeable in normal use...

[JonRB]

outnumbered said:

We don't have the upgrade available in our area until "May - September 2016"... but I'd much prefer to get better upstream than pointlessly high downstream. In the end, that's what might push me back to Infinity at the end of our 18 month VM contract, as the difference between 10-12Mb/s upstream and potential 19Mb/s with Infinity is very noticeable when you're trying to do cloud backups. 80 vs 200 downstream isn't noticeable in normal use...

It's a fair point. Even at 80 MBPS I often find that a download is limited by the server at the other end rather than your internet connection.

[mudster]

Didnt realise you had to order the upgrade, but will do that. It prompted me to do a speed test to see what I am getting now. 55Mbps on my iphone and 1.8Mbps on my android tablet.

Anyone have an explanation why the difference? Repeated the test a few times with similar results. Ping on my tablet is around 200-300ms and 10ms on phone. Just a bit odd.

[zetec]

Got my superhub on Saturday, I did a speed test this evening on this laptop and it returned just over 20mbps. Tried it on my phone and got about 60mbps.

So much for 200

[jammy_basturd]

mudster said:

Didnt realise you had to order the upgrade, but will do that. It prompted me to do a speed test to see what I am getting now. 55Mbps on my iphone and 1.8Mbps on my android tablet.

Anyone have an explanation why the difference? Repeated the test a few times with similar results. Ping on my tablet is around 200-300ms and 10ms on phone. Just a bit odd.

Cheap and/or old Android tablet?

[mudster]

Samsung Galaxy Note 10.1. About 2 years old now.

[outnumbered]

mudster said:

Samsung Galaxy Note 10.1. About 2 years old now.

Maybe the iPhone is using 5Ghz radio and the Android tab is on 2.4Ghz and it's really congested ?

[George111]

jodypress said:

Got my new superhub today. Surprisingly Yodel delivered without any trouble. Set it up and called to activate.

Seriously impressed with the new superhub. Great range with the 5ghz and don't need my old extender. 211mb on ethernet and 204mb on my phone. Yowser!!!!

Do that again and use a non-Virgin Media hosted server. All (I suspect, can't see clearly in the picture) you are testing there is the speed of VMs internal network, which given it's a private network, should be very good. A better test is to include their connections to the outside world as that's where all your traffic comes from, Google, Amazon, Netflix, iPlayer etc. This is where BT is strong and VM less so.

[Mr E]

Is the new superhub still a netgear device?

[okgo]

It says end of November for me, so what can I do now, my speed is ste, around 20 meg despite it being upto 100 on my package. How can I order a new hub without ringing someone? I cannot stand speaking to them.

Are you all ordering a new hub on the website somewhere?

[jodypress]

George111 said:

Do that again and use a non-Virgin Media hosted server. All (I suspect, can't see clearly in the picture) you are testing there is the speed of VMs internal network, which given it's a private network, should be very good. A better test is to include their connections to the outside world as that's where all your traffic comes from, Google, Amazon, Netflix, iPlayer etc. This is where BT is strong and VM less so.

I just tried it again on Speedtest.net and similar speeds. Clicked different servers and not much different tbh. All I know is my torrents download ridiculously fast, hosting Skype calls and gotomeeting webinars are fine and my genreal web browsing if great. All in all I'm very happy.

[Jobbo]

jodypress said:

George111 said:

Do that again and use a non-Virgin Media hosted server. All (I suspect, can't see clearly in the picture) you are testing there is the speed of VMs internal network, which given it's a private network, should be very good. A better test is to include their connections to the outside world as that's where all your traffic comes from, Google, Amazon, Netflix, iPlayer etc. This is where BT is strong and VM less so.

I just tried it again on Speedtest.net and similar speeds. Clicked different servers and not much different tbh. All I know is my torrents download ridiculously fast, hosting Skype calls and gotomeeting webinars are fine and my genreal web browsing if great. All in all I'm very happy.

Same here - the ping is ridiculously quick (8ms) to a local Virgin server, but selecting a non-Virgin one at the other end of the country produced the same download and upload speeds, just with a 16ms ping.

[megaphone]

Try testing with this

bt wholesale speed test

[mudster]

outnumbered said:

mudster said:

Samsung Galaxy Note 10.1. About 2 years old now.

Maybe the iPhone is using 5Ghz radio and the Android tab is on 2.4Ghz and it's really congested ?

Never been able to connect anything to 5GHz to be honest. Rebooted tablet and getting decent speeds tonight.

[mudster]

outnumbered said:

mudster said:

Samsung Galaxy Note 10.1. About 2 years old now.

Maybe the iPhone is using 5Ghz radio and the Android tab is on 2.4Ghz and it's really congested ?

Never been able to connect anything to 5GHz to be honest. Rebooted tablet and getting decent speeds tonight.

[Jobbo]

Just got an e-mail saying my new router will be delivered to my door in the next few days. Right... so what was that which I waited in for and arrived on Saturday?