£144 per hour for non emergency plumber

£144 per hour for non emergency plumber

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mangos

Original Poster:

2,984 posts

183 months

Tuesday 10th July 2018
quotequote all
Update - The debt collecting company are still pursuing the debt. Ive had 2 calls from them this morning despite informing them the invoice is in dispute and the company reported to trading standards.

The debt company have told me that the contract is now with them and I am to pay them. This seems all kind of wrong to me.

I took a drive to the company address on their website. It doesn't exist.

This is whats there:



bad company

18,798 posts

268 months

Tuesday 10th July 2018
quotequote all
mangos said:
Update - The debt collecting company are still pursuing the debt. Ive had 2 calls from them this morning despite informing them the invoice is in dispute and the company reported to trading standards.

The debt company have told me that the contract is now with them and I am to pay them. This seems all kind of wrong to me.

I took a drive to the company address on their website. It doesn't exist.

This is whats there:


It may not feel like it but that sounds like very good news. I should write to the debt company informing them that the invoice is disputed, then block their number.

I really believe that they will threaten everything and do nothing, there’s nothing much they could do without a Court order.

Well done op. clap

dickymint

24,593 posts

260 months

Tuesday 10th July 2018
quotequote all
bad company said:
mangos said:
Update - The debt collecting company are still pursuing the debt. Ive had 2 calls from them this morning despite informing them the invoice is in dispute and the company reported to trading standards.

The debt company have told me that the contract is now with them and I am to pay them. This seems all kind of wrong to me.

I took a drive to the company address on their website. It doesn't exist.

This is whats there:


It may not feel like it but that sounds like very good news. I should write to the debt company informing them that the invoice is disputed, then block their number.

I really believe that they will threaten everything and do nothing, there’s nothing much they could do without a Court order.

Well done op. clap
Did a search for Morris Cerullo and found this.................................



nuts

On a more serious note did you have a look around by the front door for a company registered office name plate?

Flibble

6,477 posts

183 months

Tuesday 10th July 2018
quotequote all
Report the debt collection agency to the FCA for breaching the terms of their licence. Then block them. They should not be pursuing a disputed debt.

mangos

Original Poster:

2,984 posts

183 months

Tuesday 10th July 2018
quotequote all
bad company said:
It may not feel like it but that sounds like very good news. I should write to the debt company informing them that the invoice is disputed, then block their number.

I really believe that they will threaten everything and do nothing, there’s nothing much they could do without a Court order.

Well done op. clap
The address on their website doesnt exist - as per the above photo. The address on their website differs from the address on their facebook page, which is a similar address but also not there.
This also differs from the address registered on the FCA website which is a residential address and cattery.

None of it seems above board.

But I have spoken to the FCA and they say that they are a member and that the FCA doesnt protect against this type of debt collecting, so cant help me.

The company also say they are a member of the Credit Services Association.

I have read the Credit Services Association's code of practise and they seem to be breaking it...


mangos

Original Poster:

2,984 posts

183 months

Tuesday 10th July 2018
quotequote all
a small excerpt from the code of practise which they are obviously not following:


Ninja59

3,691 posts

114 months

Tuesday 10th July 2018
quotequote all
Nice to see the debt collectors are GDPR compliant - not.

It appears this debt collectors is operating under multiple names and all of the reviews are bad of them ignoring codes of practice. Additionally it appears this is done on the side of their main practice under another name and they do medical billing primarily...(on the presumption I have the right "debt collectors").


red_slr

17,429 posts

191 months

Tuesday 10th July 2018
quotequote all
Don't point out their errors until you have it in writing that they now own the debt. This is a very important step in the process.
After that, its the Foxtrot Oscar tablet.

HTH.

Harry Flashman

19,467 posts

244 months

Tuesday 10th July 2018
quotequote all
mangos said:
I'm sure others have said this, but:

a) Libel is not a crime. It is a civil liability. You are not prosecuted by the government, but are sued by the alleged victim

b) A defence to defamation (of which libel and slander are types - published and verbal) is truth. It is [i]possible[i/] to argue that your statement says that they have bad business practices. But you are actually just saying what is said about them elsewhere - repeating other published opinions is also a defence/non-liability to defamation, I believe.

These people are idiots, and just trying to scare you. Hold firm.

Harry Flashman

19,467 posts

244 months

Tuesday 10th July 2018
quotequote all
OK, just caught up on all of this. Dodgy doesn't begin to cover it.


princeperch

7,952 posts

249 months

Tuesday 10th July 2018
quotequote all
Have the plumbing company actually formally factored the debt or have they instructed a debt recovery firm to act on their behalf ?

8-P

2,770 posts

262 months

Tuesday 10th July 2018
quotequote all
Mother in law just paid similar for a guy to change a washer on her dishwasher cold feed. Apparently the money went to some national job finder company. She found the number in the yellow pages literally the paper version. Total scam.

Flibble

6,477 posts

183 months

Tuesday 10th July 2018
quotequote all
I think a valid response at this point would be, "See you in court, yeah?"

mangos

Original Poster:

2,984 posts

183 months

Tuesday 10th July 2018
quotequote all
princeperch said:
Have the plumbing company actually formally factored the debt or have they instructed a debt recovery firm to act on their behalf ?
Im not 100% sure - from the wording on the letters i think they have instructed the debt company to recover on their behalf

mangos

Original Poster:

2,984 posts

183 months

Tuesday 10th July 2018
quotequote all
Ive just checked out their facebook account again and the plumber is really stepping up the fake 5* reviews.

Every person I click on is friends with every member of the IGM team so assume family or friends.

Andehh

7,123 posts

208 months

Tuesday 10th July 2018
quotequote all
Well, I feel I can review them off their attitude, treatment of customers & how badly they have attempted to bully you throughout this. It infuriates me the number of other (less strong willed) customers they will have extorted money off. I have reviewed them accordingly. smile

Shuvi McTupya

24,460 posts

249 months

Tuesday 10th July 2018
quotequote all
Andehh said:
Well, I feel I can review them off their attitude, treatment of customers & how badly they have attempted to bully you throughout this. It infuriates me the number of other (less strong willed) customers they will have extorted money off. I have reviewed them accordingly. smile
I cant see it, has it already been removed?


Vaud

50,853 posts

157 months

Tuesday 10th July 2018
quotequote all
Shuvi McTupya said:
I cant see it, has it already been removed?
It's showing on Google.

Shuvi McTupya

24,460 posts

249 months

Tuesday 10th July 2018
quotequote all
Vaud said:
It's showing on Google.
My google foo must be weak. I can only find good reviews!

bad company

18,798 posts

268 months

Tuesday 10th July 2018
quotequote all
Vaud said:
Shuvi McTupya said:
I cant see it, has it already been removed?
It's showing on Google.
If I google I get their own website reviews or their Facebook page?