Parking Eye @McDonald's (Equality Act?)
Discussion
Pica-Pica said:
I would imagine that, in all likelihood, the time limits would be chosen to cover those circumstances of needing extra time. Beyond that time limit, a specific emergency, or unforeseen circumstance (force majeure?) may be an arguable case. My wife fainted in a dentist, and an ambulance was called. Our copy of the paramedic’s report was adequate to cancel a Parking Eye invoice for an overstay
I'd say your wife fainting and having to be attended to by Paramedics is a bit more serious than someone claiming their family eats slowly. rainmakerraw said:
I already have. As per the OP, I wanted to cover all bases so added a "further or in the alternative", because I know what chancers these companies are. I wrongly suspected the angle may provoke some useful and interesting legal debate, but alas PH isn't what it was. I didn't turn the thread into a wail fest, the usual crowd managed that and had a pop so I stopped replying.
I don't think you TURNED this thread into a "wail fest" - it's more a case of it started out as one.Do you seriously think that McDonald's had any kind of responsibility to monitor how long you had been there and then warn you or stop serving you with food. Play that one back to yourself and see just how ridiculous that sounds. It's a fast food restaurant.
Any beef you've got with the parking management company may well have a reasonable foundation - but your initial assertion that McDonalds shouldn't have continued to serve you is what really took the thread off the rails.
rainmakerraw said:
Bit of a convoluted backstory (mother in hospital coming out for an afternoon to see family for birthday etc), but basically myself and my sister have just received 'reminder' PCNs from Parking Eye. It's the first we've both heard of the matter.
We visited a particular (relatively quiet) McDonald's as a party of 14 earlier this month, for one of the younger family members' birthday meet up. We chose the location simply because it's child/disabled friendly (they have a lift), and it's adjacent to the hospital where Mum was an inpatient. She couldn't travel far but the doctor said she'd be OK to nip out for an hour or two if it was local. So, McDonald's it was.
It was dark, driving with rain (pardon the pun) and we saw no signage on arrival. We parked in a disabled bay using our blue badges, and spent a total of 2.5 hours there (explained later on). Our party spent well over £200 in two stages - mains and desserts, such as they were. Service was slow, they were very busy and we ordered to the table using their app (due to disabilities etc). At no point did anyone tell us we'd stayed too long or spent too much, and would incur charges if we didn't leave. They just kept on smiling and bringing food.
which one was it?We visited a particular (relatively quiet) McDonald's as a party of 14 earlier this month, for one of the younger family members' birthday meet up. We chose the location simply because it's child/disabled friendly (they have a lift), and it's adjacent to the hospital where Mum was an inpatient. She couldn't travel far but the doctor said she'd be OK to nip out for an hour or two if it was local. So, McDonald's it was.
It was dark, driving with rain (pardon the pun) and we saw no signage on arrival. We parked in a disabled bay using our blue badges, and spent a total of 2.5 hours there (explained later on). Our party spent well over £200 in two stages - mains and desserts, such as they were. Service was slow, they were very busy and we ordered to the table using their app (due to disabilities etc). At no point did anyone tell us we'd stayed too long or spent too much, and would incur charges if we didn't leave. They just kept on smiling and bringing food.
I used to date someone with 4 autistic kids, they certainly didn't drag out eating their food
rainmakerraw said:
Google Maps confirms no signage whatsoever, but I don't particularly wish to reveal my location given the replies in this thread.
Given that in an earlier post you said the McDs in question was an hour away I suspect there is no chance of anyone tracking you down if you reveal its location. As others have said if there were no signs present you have a 100% guaranteed get out.
Cat
A quick Google for 2 storey Mcdonalds an hour from Liverpool brings up Stafford which also happens to be next to St Georges Hospital
If this is the location then the signs are very visible
https://www.google.co.uk/maps/@52.809184,-2.114450...
If this is the location then the signs are very visible
https://www.google.co.uk/maps/@52.809184,-2.114450...
DavePanda said:
Pica-Pica said:
I would imagine that, in all likelihood, the time limits would be chosen to cover those circumstances of needing extra time. Beyond that time limit, a specific emergency, or unforeseen circumstance (force majeure?) may be an arguable case. My wife fainted in a dentist, and an ambulance was called. Our copy of the paramedic’s report was adequate to cancel a Parking Eye invoice for an overstay
I'd say your wife fainting and having to be attended to by Paramedics is a bit more serious than someone claiming their family eats slowly. DavePanda said:
A quick Google for 2 storey Mcdonalds an hour from Liverpool brings up Stafford which also happens to be next to St Georges Hospital
If this is the location then the signs are very visible
https://www.google.co.uk/maps/@52.809184,-2.114450...
That is EuroCarParks, I thought is was ParkingEye.If this is the location then the signs are very visible
https://www.google.co.uk/maps/@52.809184,-2.114450...
Completely 'get' where the OP is coming from but there needs to be a certain level of personal responsibility here.
Is there any CCTV that can prove you entering and leaving the Restaurant? Given the location near a Hospital, I envisage the car park is used by people to avoid Hospital parking charges so they were fairly brutal when people object to fines.
2.5 hours for a large group to eat, including Children with issues isn't excessive but it's your responsibility to prove to the Parking company that you weren't taking the piss.
My MIL is a Wheelchair user with advanced MS and it takes her a while to eat a meal so I get where you are coming from.
Is there any CCTV that can prove you entering and leaving the Restaurant? Given the location near a Hospital, I envisage the car park is used by people to avoid Hospital parking charges so they were fairly brutal when people object to fines.
2.5 hours for a large group to eat, including Children with issues isn't excessive but it's your responsibility to prove to the Parking company that you weren't taking the piss.
My MIL is a Wheelchair user with advanced MS and it takes her a while to eat a meal so I get where you are coming from.
OP still has not explained how he has been discriminated on the basis of disability.
Reasonable adjustments made...
1)disabled parking provided.
2) two hours free parking provided, ample time to buy and eat "fast food"
3) lifts in McDonalds
Given an invoice for breach of contract.
Where is the discrimination ?
Reasonable adjustments made...
1)disabled parking provided.
2) two hours free parking provided, ample time to buy and eat "fast food"
3) lifts in McDonalds
Given an invoice for breach of contract.
Where is the discrimination ?
edthefed said:
OP still has not explained how he has been discriminated on the basis of disability.
Reasonable adjustments made...
1)disabled parking provided.
2) two hours free parking provided, ample time to buy and eat "fast food"
3) lifts in McDonalds
Given an invoice for breach of contract.
Where is the discrimination ?
You know the answer to that, just as I suspect most readers of the thread do.Reasonable adjustments made...
1)disabled parking provided.
2) two hours free parking provided, ample time to buy and eat "fast food"
3) lifts in McDonalds
Given an invoice for breach of contract.
Where is the discrimination ?
omniflow said:
Do you seriously think that McDonald's had any kind of responsibility to monitor how long you had been there and then warn you or stop serving you with food. Play that one back to yourself and see just how ridiculous that sounds. It's a fast food restaurant.
Playing devils advocate, if there were no signs (as the OP claims) then yes they should, otherwise how would their patrons know about the parking limit……?OP:
Clearly, the 2 hour limit is to stop people using the car park and doing business/activities elsewhere.
Regardless of your disabilities, you were in the restaurant eating for the time you were there, you just took longer than the average family - that fact alone should see the charge rescinded.
Beware if you make claims about the slow service etc contributing to the massive overstay. Various systems at McDs log the wait and serve times all day, everyday, of all McDs in the land, and delays of over 5 minutes are flagged immediately in the store.
So they could check and if they see this relatively quiet really busy store was actually not busy at all, and had no significant delays, then that may come back to bite you.
As for no signage, it’s rule 101 for parking and there’s no way any McDs car park won’t have it.
So they could check and if they see this relatively quiet really busy store was actually not busy at all, and had no significant delays, then that may come back to bite you.
As for no signage, it’s rule 101 for parking and there’s no way any McDs car park won’t have it.
rainmakerraw said:
I already have. As per the OP, I wanted to cover all bases so added a "further or in the alternative", because I know what chancers these companies are. I wrongly suspected the angle may provoke some useful and interesting legal debate, but alas PH isn't what it was. I didn't turn the thread into a wail fest, the usual crowd managed that and had a pop so I stopped replying.
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