askmid has been down for a number of days... Anarchy Due ?

[vaud]

Odd that they did an upgrade/system change and didn't have a roll back plan.

[darkyoung1000]

I’m glad this thread was on PH as I’ve just had a letter from MID stating that my car is showing as uninsured on the database.

Cover was renewed 2 months ago, I have copies of the documents but the system is still down so I can’t check as the letter suggests. I’d be interested to know if anyone else gets a similar letter which would suggest there are still issues!

[selwonk]

Is it an Insurance Advisory Letter? These have been sent since about 2011. Seems madness if they are sill sending them out at the minute given all the issues!

[darkyoung1000]

selwonk said:

Is it an Insurance Advisory Letter? These have been sent since about 2011. Seems madness if they are sill sending them out at the minute given all the issues!

I’m not sure of the official title of the letter, it’s not headed as an Insurance Advisory Letter, just from their Head of Customer Operations saying that my car wasn’t showing as insured on MID.

To wrap it up from my end though, I called my broker, who emailed the insurer and had it confirmed to them that according to the insurer’s records, it was on the database.

Now the system appears to be back up and running, I was also able to check myself, and it is showing as insured. Good thing, as I paid my renewal in March!

I’m not sure what happened, but a glitch somewhere that’s for sure.

[VanDriver99]

And some good news.


askmid is back up and running...with a trendy new look.


Best to keep your Cert of Insurance on hand tho ....just in case.

[Dr Mike Oxgreen]

When I click to check my own vehicle, it takes me to “Navigate”. Then when I enter my reg and tick to accept T&C, I get a message saying “Too many searches made, your search has now been blocked.” So not exactly up and running.

[Horf]

darkyoung1000 said:

I’m glad this thread was on PH as I’ve just had a letter from MID stating that my car is showing as uninsured on the database.

Cover was renewed 2 months ago, I have copies of the documents but the system is still down so I can’t check as the letter suggests. I’d be interested to know if anyone else gets a similar letter which would suggest there are still issues!

I've just had the same letter dated 30th may. I've checked the database and it confirms I'm covered.
Think there must still be gremlins in the system!

[Robertb]

Just tried it to search for a vehicle reg following a carpark "scrape and run", site still down.

[SistersofPercy]

Robertb said:

Just tried it to search for a vehicle reg following a carpark "scrape and run", site still down.

Yep, same for me. Trying to see if a plate change has now been picked up, but clicking on 'check this vehicle' elicits no response from the site through any device or browser.