Discussion
The remote off my car was getting a bit worn so bought another genuine one off eBay for £20 and got a tracking number that it was sent. Yesterday an envelope turned up signed for and when I opened it, it was empty and didn't look like it had been tampered with.
I messaged the eBay seller who keep saying it was definitely in the envelope when he posted it and how straight a seller he is. I've told him that the envelope was empty and I even went the the post office with my existing fob and ask if it would cost £1.44 to send it signed for and they said it would without doubt cost more than that.
So i'm left with an empty signed for envelope, no key and £20 down. The envelope was just a flimsy paper one so i'm surprised he sent it in such poor packaging.
The seller keeps saying how the post office confirmed the key was in the envelope and it was definitely sent.
A few people have told me to go to the police but i'm not sure they would care or be interested and since the key is not paired with my car it wouldn't even open the door let alone start it if some scumbag in my sorting office has pinched it.
This is surely the responsibility of the seller to get in touch with Royal Mail.
I messaged the eBay seller who keep saying it was definitely in the envelope when he posted it and how straight a seller he is. I've told him that the envelope was empty and I even went the the post office with my existing fob and ask if it would cost £1.44 to send it signed for and they said it would without doubt cost more than that.
So i'm left with an empty signed for envelope, no key and £20 down. The envelope was just a flimsy paper one so i'm surprised he sent it in such poor packaging.
The seller keeps saying how the post office confirmed the key was in the envelope and it was definitely sent.
A few people have told me to go to the police but i'm not sure they would care or be interested and since the key is not paired with my car it wouldn't even open the door let alone start it if some scumbag in my sorting office has pinched it.
This is surely the responsibility of the seller to get in touch with Royal Mail.
Edited by CMYKguru on Wednesday 28th January 20:16
What was the value of thepostage? it would have had to go as a large letter+ signed for so if the stamps or lable is to the value for a std letter it would prove it was sent empty as the fob would have meant the postage would have been more expensive due to the depth of the item. Weigh your own and use the postage calculator on the Royal Mail website to prove your point to PAYPAL.
Edited by shep1001 on Wednesday 28th January 21:44
Mk3Spitfire said:
CMYKguru said:
Tracking number is legit as it's my signature.
It was sent signed for at £1.44 which I thought was cheap considering the key fob is thick and has a bit of weight.
But, £1.44 would be very expensive for an empty flimsy paper envelope, wouldn't it?It was sent signed for at £1.44 which I thought was cheap considering the key fob is thick and has a bit of weight.
That covers up to 100g.
Mk3Spitfire said:
CMYKguru said:
Tracking number is legit as it's my signature.
It was sent signed for at £1.44 which I thought was cheap considering the key fob is thick and has a bit of weight.
But, £1.44 would be very expensive for an empty flimsy paper envelope, wouldn't it?It was sent signed for at £1.44 which I thought was cheap considering the key fob is thick and has a bit of weight.
Here are the current Royal Mail prices. It tends to be a bit less (AFAIK about 80% of the standard cost) if you frank your own mail.
Also they go on size and thickness as well as weight now, so anything "DVD case thickness" or so is a large letter, even if it's small in size like a key fob.
Stoofa said:
If you raise a dispute with Ebay/Paypal you will win - buyers are always favoured in these situations.
Sellers are told to use a "trackable service" which RM Signed for is not. Becuase of the method of postage you will win the dispute.
eh? what about the 'signed for' bit on the receiving end and the receipt issued with the tracking reference on when payment is made ......Sellers are told to use a "trackable service" which RM Signed for is not. Becuase of the method of postage you will win the dispute.
speedking31 said:
You signed for the envelope before you checked it had the key in it?
A) you're not allowed to open the letter before you sign for itB) the OP probably wasn't expecting the envelope to allegedly contain a key fob and would have had no idea what to suspect was in the envelope.
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