Missing recorded delivery items - not delivered

[andygo]

I went into the local post office last weds to post 2 items to the DVLA. One letter contained my car log book, the other 2 driving licences, all 3 items for an address change.

I had a bit of a discussion with the grumpy woman behind the counter about how I should pay £7 (or whatever) to have it sent special delivery.

I told her quite politely that I saw no reason to pay extra to insure myself against the post office losing the items - its the same bloke delivering them in any case.

Anyway, she became quite stroppy so I just smiled and paid for recorded.

Fast forward a week, and both items are still being 'progressed' through the post office system according to their website.

One item going missing would be pretty unusual, never mind both. Being cynical, I reckon grumpy pants has binned the letters.

I called customer services at Royal Mail to be told they are not officially missing for 15 days.

Even if and when they do arrive DVLA want 4 weeks at least to sort them out.

Anyone had a problem like this before?

(Ooohhh, I sooo wish I had taken the nice lady at the Post Offices advice and paid extra to have them lose the letters.. )

[andygo]

I have sent numerous items to the dvla vis recorded over the years, and every one of them has been trouble free. Just seems a little odd that 2 items should go astray at the same time don't you think?