Northeast ARC, any experience with body repair?

[The Surveyor]

My wife's lovely brand new pepper white Mini Cooper got driven into yesterday morning, damage is limited to the back bumper from what I can see. Insurance company (esure) are dealing with it as a no-fault claim and have proposed Northeast ARC's Newsatle branch to do the repair.

Has anybody had any work done by them, and we're the results satisfactory?

Thanks all