Advice required

Author
Discussion

clarky5150

Original Poster:

423 posts

269 months

Monday 6th May 2002
quotequote all
I have just had my car collected from a very respected dealer (who shall remain nameless at this stage) after some body repair work. Although on first impressions (bad weather, hard rain) the job looked good, already a few thing had not been done to standard (the valet which had been promised to return the car to the condition it was in prior to the knock hadn't been done and the car broke down on route home due to a part being shoddily fitted) etc. After a few days home however problems have become apparent in both the paint finish and items not replaced correctly. In my opinion this has seriously affected the re-sale prospects of my once immaculate car. A release note had to be signed for the car at the time. The question is this. How do i now stand regarding my rights to demand rectification of the poor work? Any help much appreciated.

clarky5150

Original Poster:

423 posts

269 months

Monday 6th May 2002
quotequote all
Am i covered by consumer rights over this then as i am sure my Insurance company will have paid out last week.

clarky5150

Original Poster:

423 posts

269 months

Tuesday 7th May 2002
quotequote all
Spoke to the dealer at 5.30 today and ruined his whole day i would imagine. He has asked me to fax him a list of gripes regarding the repair (I hope their machine has a lot of toner!) and he'll "see what he can do" so fingers crossed al will be well again soon.