Tom Tom 910 GO. Useless expensive box of stress?
Discussion
Last year I bought a Tom Tom 910GO for £499. Ever since I've spent hours & hours trying to make it work. It's been back for repair 3 times & it still doesn't work. It freezes up, usually when you're just short of your destination in an unfarmiliar location & the reset doesn't change anything, the mic doesn't work when using bluetooth for phone calls. It makes me sound like Norman Collier. The rubber gromit fell out of the back after a couple of weeks. It takes anything between 1-10 minutes to locate satellites on start up either inside or outside a car or building. I have friends with them who are experiancing the same problems. Dixons replaced my first one but this one's sticking. It's about to go back for its 4th repair in 16 months. They said they'd replace it after 3 repairs but now they're saying there was no fault on the second repair. Did I just send it away for a laugh? Sad thing is, when it worked it was great! I feel like going to watchdog at the moment. If I acheive nothing else from this rant, I hope it at least makes people think long & hard before parting with their cash. Surely it was some sort of admission when the 910 became cheeper than the 710! Has anyone else had similar problems? Has anyone had a result? Has anyone lost it & destroyed one? I've come so so close!!!If you're sending it in for repair keep a concise record so you can prove the history of failures. Their main get out is only replacing the unit if they have had 3 attempts to repair "The same fault". Hope you have more luck than me. They did intimate that the store from which it was purchased may consent to an exchance but you'll have to find a top Manager to fight your corner.
Come on guys, I don't believe that we're the only ones with Tom Tom woes????
Come on guys, I don't believe that we're the only ones with Tom Tom woes????
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