ARGH!!! so mad at *** Dealership!!!
Discussion
So, we bought a very nice Mini Cooper from the above dealership last June; '03 plate, 1 previous owner from new, 55,000 miles, full Mini service history, Chilli pack or whatever its called, etc etc.
Now, after about 8 months and lower-than-average mileage, it's gone into the local Mini dealer for new brake pads as the light came on, only to have em call back and say it needs pads & discs all round (£440), 3 tyres (£375 - runflats) and new front suspension bushes (£341)!!!! The total bill would be £1156.
I've told em to do the brakes as we really need it on the road and can't keep takin too much time out of work... but obviously I'm not getting tyres from them, or the suspension bushes, as both those prices seem ludicrous.
Does anyone have any experience of gettin compensation out of the selling dealer in a similar situation?
The car came with the standard 12 month Mini warranty and MOT Cover, but obviously they exclude 'wear and tear' items such as pads & discs, and probably the suspension bushes too...
Thanks in advance, any and all advice appreciated.
Now, after about 8 months and lower-than-average mileage, it's gone into the local Mini dealer for new brake pads as the light came on, only to have em call back and say it needs pads & discs all round (£440), 3 tyres (£375 - runflats) and new front suspension bushes (£341)!!!! The total bill would be £1156.
I've told em to do the brakes as we really need it on the road and can't keep takin too much time out of work... but obviously I'm not getting tyres from them, or the suspension bushes, as both those prices seem ludicrous.
Does anyone have any experience of gettin compensation out of the selling dealer in a similar situation?
The car came with the standard 12 month Mini warranty and MOT Cover, but obviously they exclude 'wear and tear' items such as pads & discs, and probably the suspension bushes too...
Thanks in advance, any and all advice appreciated.
ehasler said:
Title amended so it doesn't break the Name and Shame rules for the site.
http://www.pistonheads.com/gassing/topic.asp?h=0&a...
You learn something new every day, never knew the rule existed. Fair enough. Thanks for not just deleting the thread. http://www.pistonheads.com/gassing/topic.asp?h=0&a...
Accelebrate said:
Call me silly but tyres are something I usually try to check when buying a used vehicle. I don't think it's unreasonable to have to change a few consumables on a 7y/o car after 8 months of ownership.
It might have been worth pricing the parts and doing it yourself if the labour charge is making your eyes water, I swapped the front discs and pads on my Cooper for £170, I purchased the parts from MINI who beat a quote I got online. Only took a couple of hours one weekend.
I've also found BMW to be quite reasonable for tyres if you haggle with them, I booked mine for new tyres the other day and they matched the price that BlackCircles were offering.
Yup, fair comment. The tyres aren't my main concern, it's the discs & bushes which I find to be taking the mickey. Unfortunately at the moment I don't have any space to do the work myself or I would It might have been worth pricing the parts and doing it yourself if the labour charge is making your eyes water, I swapped the front discs and pads on my Cooper for £170, I purchased the parts from MINI who beat a quote I got online. Only took a couple of hours one weekend.
I've also found BMW to be quite reasonable for tyres if you haggle with them, I booked mine for new tyres the other day and they matched the price that BlackCircles were offering.
Edited by _Absinthe_ on Wednesday 17th March 14:06
Gassing Station | New MINIs | Top of Page | What's New | My Stuff