PH Cycling Shirts (I know, I know...)

PH Cycling Shirts (I know, I know...)

Author
Discussion

Gruffy

7,212 posts

261 months

Tuesday 5th May 2015
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SixPotBelly said:
Hopefully there'll be demand to re-run the "Tour" jerseys then too. They really are very good. Everyone who didn't order one this time should definitely get one next time. No need to have done the tour, they stand up in their own right as an alternative forum jersey. And this isn't at all related to me regretting not ordering more kit in this style either*.

*This may be related to me regretting not ordering more kit in this style.
The only reason I didn't order more for myself is because I wanted to be double-sure about the quality and the sizing before going too mad. I'm really impressed with the quality, especially at these prices. I suspect the retro style yellow jerseys will be popular enough to do another run, without the Tour profile on the rear pockets. I'd be keen on more of this kit too.

TonyHetherington

32,091 posts

252 months

Tuesday 5th May 2015
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I'm gutted I didn't buy, so if anyone fails to fit into their small top and wants to sell, you know where I am smile

JustinF

6,795 posts

205 months

Tuesday 5th May 2015
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Someone start a list :P

Thorpy

251 posts

150 months

Tuesday 5th May 2015
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yellowjack said:
Check your emails, BCM. I've had am email, with a link, from myHermes.co.uk containing a tracking number for a parcel of clothing from Gruffy. Sadly, the status of the parcel hasn't changed since 1308hrs on Saturday, when it was "Collected by the courier". The next stage is "received at sender's local depot" and I'm hoping it gets at least that far before the day is out.
I've not received an email yet, do I have cause for concern?

godzilla84

148 posts

182 months

Tuesday 5th May 2015
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Excited about getting mine (mtb) hope for some nice warm days on the trails soon.

Gruffy

7,212 posts

261 months

Tuesday 5th May 2015
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Thorpy, you ordered a Quadri and a Freeride jersey. As above, the Freeride kit hasn't arrived yet so your package hasn't been mailed just yet. I should know more tomorrow.

Gruffy

7,212 posts

261 months

Tuesday 5th May 2015
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For those who missed this, posted last Friday…

Update

The delivery hasn't really gone to plan. The shipment has arrived from Belgium but is missing the Freeride jerseys. I'm chasing BioRacer but have no information to report yet. They knew we were working towards a major event and needed everything by the end of April, so the pressure is on for them. I won't be mentioning that it was only the Tour kit with a firm deadline.

The split delivery has borked my mailing plan. I did have a mailing company helping with logistics but with half the order delayed the job is too small for them. The deadline for the Tour kit looms large though so I've arranged myHermes to collect what's available tomorrow on a 2 working day service, expected to hit most doorsteps on Thursday.

Anybody with an order containing a Freeride jersey won't be in this mailing run, except those with Tour jerseys who obviously need them asap. In that case the Freeride kit will be sent on separately when it arrives.

I also have arm warmers (L), bib shorts (XXL) and a Smiley Bodyfit Jersey (XL) left unaccounted for. I'll sit on these until it all pans out and if they are indeed leftovers I'll offer them up for sale.

Things have quiet at BioRacer. I'm guessing they're trying to figure out what's going on before they get back to me, but I'll be chasing them again tomorrow. It's not cool for them to be unresponsive in these situations!

I'll update again as soon as I have anything to relay.

Nighthawk

1,757 posts

246 months

Tuesday 5th May 2015
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Gruffy said:
I also have arm warmers (L), bib shorts (XXL) and a Smiley Bodyfit Jersey (XL) left unaccounted for. I'll sit on these until it all pans out and if they are indeed leftovers I'll offer them up for sale.
Interested in the smiley Jersey if it's unclaimed 😃

yellowjack

17,091 posts

168 months

Wednesday 6th May 2015
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Thorpy said:
yellowjack said:
Check your emails, BCM. I've had am email, with a link, from myHermes.co.uk containing a tracking number for a parcel of clothing from Gruffy. Sadly, the status of the parcel hasn't changed since 1308hrs on Saturday, when it was "Collected by the courier". The next stage is "received at sender's local depot" and I'm hoping it gets at least that far before the day is out.
I've not received an email yet, do I have cause for concern?
I don't know. I'm not sure how many, if any, other 'customers' have had a tracking number sent to them. I, however, am beginning to get "concerned" because until this morning it was still showing as "Collected by the courier", nearly 4 days after it was picked up. I've just this minute checked the status and instead of "received at sender's local depot", as was expected to be the next stage, it now shows up as being "06/05/2015 - 07:20 - Parcel delayed in transit". Grrrrr!

GarryDK

5,670 posts

160 months

Wednesday 6th May 2015
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yellowjack said:
Thorpy said:
yellowjack said:
Check your emails, BCM. I've had am email, with a link, from myHermes.co.uk containing a tracking number for a parcel of clothing from Gruffy. Sadly, the status of the parcel hasn't changed since 1308hrs on Saturday, when it was "Collected by the courier". The next stage is "received at sender's local depot" and I'm hoping it gets at least that far before the day is out.
I've not received an email yet, do I have cause for concern?
I don't know. I'm not sure how many, if any, other 'customers' have had a tracking number sent to them. I, however, am beginning to get "concerned" because until this morning it was still showing as "Collected by the courier", nearly 4 days after it was picked up. I've just this minute checked the status and instead of "received at sender's local depot", as was expected to be the next stage, it now shows up as being "06/05/2015 - 07:20 - Parcel delayed in transit". Grrrrr!
Mine is showing delayed in transport too.

Gruffy

7,212 posts

261 months

Wednesday 6th May 2015
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Every parcel shows the same status. I'm chasing myHermes for more info but it should be a two-day service so in theory we still have a day (or two) in hand even if they don't get the ball rolling until later today.

yellowjack

17,091 posts

168 months

Wednesday 6th May 2015
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Cheers for the reply, Gruffy, but it wasn't meant as a moan at you. There's no hurry from my point of view, but it was just frustrating that the status of the parcel didn't change for nearly 4 days, and when it did change it wasn't to what I expected. I've just got very little faith in couriers generally, based on observing their attitude to deliveries locally, varying from the big players like UPS in liveried vans, to the self employed in their own vehicles. Everything from lobbing parcels over garden gates, to piss-poor parking and even dangerous driving. I've even seen them turn up, walk up the driveway, with a pre-written "you were out" card, and sneak off without even attempting delivery. Even the good ones struggle, as there's too much pressure on them to make too many drops in too little time. Not a job I'd want to do. At least it's only clothing, not anything fragile, though.

Thorpy

251 posts

150 months

Wednesday 6th May 2015
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Gruffy said:
Thorpy, you ordered a Quadri and a Freeride jersey. As above, the Freeride kit hasn't arrived yet so your package hasn't been mailed just yet. I should know more tomorrow.
Ahh I see, cheers for the clarification smile

ukbabz

1,557 posts

128 months

Wednesday 6th May 2015
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I dropped them a mail on twitter, sadly myHermes aren't the best at customer service and won't tell me owt. Ah well, it can wait.

I'll be at home on Friday so may play better if delayed slightly longer! smile

Black can man

31,884 posts

170 months

Wednesday 6th May 2015
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I've contacted Hermes to see if i can collect from the local depot, not had a reply yet .

tobinen

9,264 posts

147 months

Wednesday 6th May 2015
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I am not in the office Friday (delivery address) so I may be in last year's PH top for this Sunday. Not the end of the world.

SixPotBelly

1,922 posts

222 months

Wednesday 6th May 2015
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FWIW, I'd left my tracking open in another tab and just noticed my status has moved on to:

myHermes said:
06/05/2015 18:57 Received at the sender's local depot
Hopefully that'll be encouraging news for those hoping for delivery in time for this weekend. Don't lose faith yet.

Edited by SixPotBelly on Wednesday 6th May 22:02

MrsMiggins

2,821 posts

237 months

Wednesday 6th May 2015
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Mine is still showing delayed in transit, but I live in the wilds of Aberdeenshire so it was optimistic to expect delivery this week anyway.

I am still pretty excited. Thanks for all the hard work Gruffy.

Black can man

31,884 posts

170 months

Thursday 7th May 2015
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I mailed Hermes to see if i could collect & this is the reply i got.

"Good Evening,

Thank you for e-mailing us at myHermes.

I am sorry to hear that your parcel was not delivered.

I have checked the tracking details and can see that the tracking is showing as misrouted.

When a parcel is scanned as misrouted, it means that we have made a mistake in one of our depots and the parcel has been put out for delivery with the wrong courier. What will happen is that the courier will scan it as not for them and return it to the delivery depot. Here it will be scanned once again, re-sorted and assigned to the correct courier for delivery as soon as possible.

Should you require any further assistance then please do not hesitate to contact us."

Regards,

Bendangsunep Pongen

Will be a shame if they do not turn up after all the time & effort Gruffy put into organising this only to be let down by the courier .

They have not answered my question , all they have done is stay that they have made a mistake.

Would have been nice to wear the new shirt but it's not the end of the world,


Edited by Black can man on Thursday 7th May 00:14

SixPotBelly

1,922 posts

222 months

Thursday 7th May 2015
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myHermes said:
With the courier to be delivered
07/05/2015 05:46 Out with the recipient's local courier for delivery