Call out payments ?
Discussion
J4CKO said:
They arent a crap employer, I feel fairly well looked after by and large, get paid adequately, decent holidays and various other benefits.
This isnt some sketchy small or medium organisation, its a big company, the problem is this is out of the normal run of things and its not getting dealt with properly, I am giving the lady who contacted me until Thursday to come up with something. If nothing transpires then I will step matters up a couple of notches.
Am pissed off the HR woman, and the line manager involved have not seen fit to reply to my email from over two weeks ago.
We can obviously only go by what you've told us in this thread, but they are very much the definition of a crap employer from what I have read here. Your last sentence confirms my thoughts. I understand why you are defending them though - I did the same for many years with my last firm and it was only after I left that I realised how badly I was being treated. This isnt some sketchy small or medium organisation, its a big company, the problem is this is out of the normal run of things and its not getting dealt with properly, I am giving the lady who contacted me until Thursday to come up with something. If nothing transpires then I will step matters up a couple of notches.
Am pissed off the HR woman, and the line manager involved have not seen fit to reply to my email from over two weeks ago.
Withholding pay you are entitled to. Not responding to messages. Not dealing with or taking responsibility for issues. These are not the hallmarks of a company that cares about it's people.
wiggy001 said:
J4CKO said:
They arent a crap employer, I feel fairly well looked after by and large, get paid adequately, decent holidays and various other benefits.
This isnt some sketchy small or medium organisation, its a big company, the problem is this is out of the normal run of things and its not getting dealt with properly, I am giving the lady who contacted me until Thursday to come up with something. If nothing transpires then I will step matters up a couple of notches.
Am pissed off the HR woman, and the line manager involved have not seen fit to reply to my email from over two weeks ago.
We can obviously only go by what you've told us in this thread, but they are very much the definition of a crap employer from what I have read here. Your last sentence confirms my thoughts. I understand why you are defending them though - I did the same for many years with my last firm and it was only after I left that I realised how badly I was being treated. This isnt some sketchy small or medium organisation, its a big company, the problem is this is out of the normal run of things and its not getting dealt with properly, I am giving the lady who contacted me until Thursday to come up with something. If nothing transpires then I will step matters up a couple of notches.
Am pissed off the HR woman, and the line manager involved have not seen fit to reply to my email from over two weeks ago.
Withholding pay you are entitled to. Not responding to messages. Not dealing with or taking responsibility for issues. These are not the hallmarks of a company that cares about it's people.
I contacted the HR lady dealing with it, there is a meeting next week apparently, been escalated to the HR director.
ARRRRGGHHH.
I did have a bit of rant this time and apparently the folk that arranged me going on call didn't appreciate the potential issues with approvals for payment. She did assure me I would be paid, eventually......
I did feel like saying get it sorted by the end of next week or I hand my notice in, then you have three months to ruminate on getting someone for the rota and recruiting a new DBA, but that would be a bit melodramatic and perhaps counterproductive in the long term.
J4CKO said:
wiggy001 said:
J4CKO said:
They arent a crap employer, I feel fairly well looked after by and large, get paid adequately, decent holidays and various other benefits.
This isnt some sketchy small or medium organisation, its a big company, the problem is this is out of the normal run of things and its not getting dealt with properly, I am giving the lady who contacted me until Thursday to come up with something. If nothing transpires then I will step matters up a couple of notches.
Am pissed off the HR woman, and the line manager involved have not seen fit to reply to my email from over two weeks ago.
We can obviously only go by what you've told us in this thread, but they are very much the definition of a crap employer from what I have read here. Your last sentence confirms my thoughts. I understand why you are defending them though - I did the same for many years with my last firm and it was only after I left that I realised how badly I was being treated. This isnt some sketchy small or medium organisation, its a big company, the problem is this is out of the normal run of things and its not getting dealt with properly, I am giving the lady who contacted me until Thursday to come up with something. If nothing transpires then I will step matters up a couple of notches.
Am pissed off the HR woman, and the line manager involved have not seen fit to reply to my email from over two weeks ago.
Withholding pay you are entitled to. Not responding to messages. Not dealing with or taking responsibility for issues. These are not the hallmarks of a company that cares about it's people.
I contacted the HR lady dealing with it, there is a meeting next week apparently, been escalated to the HR director.
ARRRRGGHHH.
I did have a bit of rant this time and apparently the folk that arranged me going on call didn't appreciate the potential issues with approvals for payment. She did assure me I would be paid, eventually......
I did feel like saying get it sorted by the end of next week or I hand my notice in, then you have three months to ruminate on getting someone for the rota and recruiting a new DBA, but that would be a bit melodramatic and perhaps counterproductive in the long term.
J4CKO said:
Its one issue, not had any others.
I contacted the HR lady dealing with it, there is a meeting next week apparently, been escalated to the HR director.
ARRRRGGHHH.
I did have a bit of rant this time and apparently the folk that arranged me going on call didn't appreciate the potential issues with approvals for payment. She did assure me I would be paid, eventually......
I did feel like saying get it sorted by the end of next week or I hand my notice in, then you have three months to ruminate on getting someone for the rota and recruiting a new DBA, but that would be a bit melodramatic and perhaps counterproductive in the long term.
Up until now I've given your employer the benefit of the doubt but this is a pisstake now if they're having a meeting about it. They should pay your first and then figure out where to recharge it to in their own time. Until the cash was in my bank, I'd now be politely telling them that I am coming off the rota if I were you.I contacted the HR lady dealing with it, there is a meeting next week apparently, been escalated to the HR director.
ARRRRGGHHH.
I did have a bit of rant this time and apparently the folk that arranged me going on call didn't appreciate the potential issues with approvals for payment. She did assure me I would be paid, eventually......
I did feel like saying get it sorted by the end of next week or I hand my notice in, then you have three months to ruminate on getting someone for the rota and recruiting a new DBA, but that would be a bit melodramatic and perhaps counterproductive in the long term.
BrabusMog said:
J4CKO said:
Its one issue, not had any others.
I contacted the HR lady dealing with it, there is a meeting next week apparently, been escalated to the HR director.
ARRRRGGHHH.
I did have a bit of rant this time and apparently the folk that arranged me going on call didn't appreciate the potential issues with approvals for payment. She did assure me I would be paid, eventually......
I did feel like saying get it sorted by the end of next week or I hand my notice in, then you have three months to ruminate on getting someone for the rota and recruiting a new DBA, but that would be a bit melodramatic and perhaps counterproductive in the long term.
Up until now I've given your employer the benefit of the doubt but this is a pisstake now if they're having a meeting about it. They should pay your first and then figure out where to recharge it to in their own time. Until the cash was in my bank, I'd now be politely telling them that I am coming off the rota if I were you.I contacted the HR lady dealing with it, there is a meeting next week apparently, been escalated to the HR director.
ARRRRGGHHH.
I did have a bit of rant this time and apparently the folk that arranged me going on call didn't appreciate the potential issues with approvals for payment. She did assure me I would be paid, eventually......
I did feel like saying get it sorted by the end of next week or I hand my notice in, then you have three months to ruminate on getting someone for the rota and recruiting a new DBA, but that would be a bit melodramatic and perhaps counterproductive in the long term.
I have just been asked for the breakdown of what I feel I am owed, do that may be something happening...
Will now leave it until Weds next week, let them have their meeting but after that point I think it must be concluded otherwise it never will be.
J4CKO said:
BrabusMog said:
J4CKO said:
Its one issue, not had any others.
I contacted the HR lady dealing with it, there is a meeting next week apparently, been escalated to the HR director.
ARRRRGGHHH.
I did have a bit of rant this time and apparently the folk that arranged me going on call didn't appreciate the potential issues with approvals for payment. She did assure me I would be paid, eventually......
I did feel like saying get it sorted by the end of next week or I hand my notice in, then you have three months to ruminate on getting someone for the rota and recruiting a new DBA, but that would be a bit melodramatic and perhaps counterproductive in the long term.
Up until now I've given your employer the benefit of the doubt but this is a pisstake now if they're having a meeting about it. They should pay your first and then figure out where to recharge it to in their own time. Until the cash was in my bank, I'd now be politely telling them that I am coming off the rota if I were you.I contacted the HR lady dealing with it, there is a meeting next week apparently, been escalated to the HR director.
ARRRRGGHHH.
I did have a bit of rant this time and apparently the folk that arranged me going on call didn't appreciate the potential issues with approvals for payment. She did assure me I would be paid, eventually......
I did feel like saying get it sorted by the end of next week or I hand my notice in, then you have three months to ruminate on getting someone for the rota and recruiting a new DBA, but that would be a bit melodramatic and perhaps counterproductive in the long term.
I have just been asked for the breakdown of what I feel I am owed, do that may be something happening...
Will now leave it until Weds next week, let them have their meeting but after that point I think it must be concluded otherwise it never will be.
k all to do in the arvo...J4CKO said:
wiggy001 said:
J4CKO said:
They arent a crap employer, I feel fairly well looked after by and large, get paid adequately, decent holidays and various other benefits.
This isnt some sketchy small or medium organisation, its a big company, the problem is this is out of the normal run of things and its not getting dealt with properly, I am giving the lady who contacted me until Thursday to come up with something. If nothing transpires then I will step matters up a couple of notches.
Am pissed off the HR woman, and the line manager involved have not seen fit to reply to my email from over two weeks ago.
We can obviously only go by what you've told us in this thread, but they are very much the definition of a crap employer from what I have read here. Your last sentence confirms my thoughts. I understand why you are defending them though - I did the same for many years with my last firm and it was only after I left that I realised how badly I was being treated. This isnt some sketchy small or medium organisation, its a big company, the problem is this is out of the normal run of things and its not getting dealt with properly, I am giving the lady who contacted me until Thursday to come up with something. If nothing transpires then I will step matters up a couple of notches.
Am pissed off the HR woman, and the line manager involved have not seen fit to reply to my email from over two weeks ago.
Withholding pay you are entitled to. Not responding to messages. Not dealing with or taking responsibility for issues. These are not the hallmarks of a company that cares about it's people.
I contacted the HR lady dealing with it, there is a meeting next week apparently, been escalated to the HR director.
ARRRRGGHHH.
I did have a bit of rant this time and apparently the folk that arranged me going on call didn't appreciate the potential issues with approvals for payment. She did assure me I would be paid, eventually......
I did feel like saying get it sorted by the end of next week or I hand my notice in, then you have three months to ruminate on getting someone for the rota and recruiting a new DBA, but that would be a bit melodramatic and perhaps counterproductive in the long term.
Narcisus said:
OP Please dont bother posting again until you have a resolution. I'm interested in what happens but i'm not interested in reading all the advice others have given you multiple times which is then ignored for you to just do your own thing anyway.
"Will now leave it until Weds next week, let them have their meeting"Is what I said in my last post,
I appreciate all the advice and interest, I cant take it all and I have to do what I think is best given the situation, will update when there is some news.
Jakg said:
WinstonWolf said:
I would ask "why does this require a meeting"?
Or better, whats the agenda? Either it's "who is paying" (they can pay you in the interim) or (more likely) "are we going to pay"...I have made it clear to my representative that I am getting quite annoyed now and that I would like that conveyed.
Narcisus said:
OP Please dont bother posting again until you have a resolution. I'm interested in what happens but i'm not interested in reading all the advice others have given you multiple times which is then ignored for you to just do your own thing anyway.
Yes this.How many times do we have to say.
Also, no-one ever recommended quitting the job?!
Just the on-call rota........... STOP BEING A MUG - LISTEN TO THE ADVICE. TELL YOUR COMPANY YOU ARE NOT DOING ON CALL ANY MORE UNTIL YOU HAVE BEEN PAID.
(sorry to be rude).
I've watched this develop from afar and been largely supportive of your stance and approach J4CKO but..............
They are having a meeting next week which reads like the first occasion that management have begun to discuss the issue. In addition they want you to tell them what you are due, which implies that HR haven't even analysed your claim yet and come to some conclusions on what they think should be the outcome. This smells like they they will decide that those who attend will need a follow-up meeting once the relevant dept heads are finally informed of your gripe. As others have said, the 'this isn't covered in my budget .....'. 'why hasn't this been brought to my attention before', 'we've decided on the 2020 budget figure and this isn't allowed for' arse covering and evasion tactics will then start.
If HR aren't fully engaged and on your side, I see this dragging out for some time still. Unless you withdraw your participation in the rota, which is the only way to stop them treating this as an academic discussion and recognise that they have pissed off a skilled and valuable member of staff.
Just my thoughts ......
They are having a meeting next week which reads like the first occasion that management have begun to discuss the issue. In addition they want you to tell them what you are due, which implies that HR haven't even analysed your claim yet and come to some conclusions on what they think should be the outcome. This smells like they they will decide that those who attend will need a follow-up meeting once the relevant dept heads are finally informed of your gripe. As others have said, the 'this isn't covered in my budget .....'. 'why hasn't this been brought to my attention before', 'we've decided on the 2020 budget figure and this isn't allowed for' arse covering and evasion tactics will then start.
If HR aren't fully engaged and on your side, I see this dragging out for some time still. Unless you withdraw your participation in the rota, which is the only way to stop them treating this as an academic discussion and recognise that they have pissed off a skilled and valuable member of staff.
Just my thoughts ......
^^^ roughly this.
Until there is a pressing business issue, they will not press to resolve, it will be issue #30 on a long list. You have to create a mildly burning platform while remaining professional.
A polite email along the lines of
"To date I have been constructive and supportive to the business and provided significant goodwill to the company in providing out of hours support. However, as of X date I am now owed £xxxx (insert your assessment) in non-payment, accumulated over the last x months. I regret that I cannot continue to provide out of hours support without pay. I will continue to provide support for the next 7 working days, after which I will not be providing out of hour support. I am available at any time to discuss and provide the dates where cover has been provided and look to resolve this as soon as possible to continue my support."
Until there is a pressing business issue, they will not press to resolve, it will be issue #30 on a long list. You have to create a mildly burning platform while remaining professional.
A polite email along the lines of
"To date I have been constructive and supportive to the business and provided significant goodwill to the company in providing out of hours support. However, as of X date I am now owed £xxxx (insert your assessment) in non-payment, accumulated over the last x months. I regret that I cannot continue to provide out of hours support without pay. I will continue to provide support for the next 7 working days, after which I will not be providing out of hour support. I am available at any time to discuss and provide the dates where cover has been provided and look to resolve this as soon as possible to continue my support."
I agree, that is what I will do if I dont get an answer after their meeting on Tuesday next week and a date when I will be paid the outstanding cash, sent the lady the full breakdown based on the details I was given.
The HR lady said not not bail as it could be classed a breach of contract, didn't even bother replying to that as I cant imagine there is any legal basis to that, all I signed was to abide by the policy stuff but any contract kind of requires the other party to actually pay for a service, I dont think I could sue Sky if they cut my telly off after I hadnt paid the bill for four months
Its an awkward one as one way or another I want paying for what I have done thus far and one way or another they have to work out how it works in terms of Purchase orders, transfers, payroll whatever whether its once or every month.
The HR lady said not not bail as it could be classed a breach of contract, didn't even bother replying to that as I cant imagine there is any legal basis to that, all I signed was to abide by the policy stuff but any contract kind of requires the other party to actually pay for a service, I dont think I could sue Sky if they cut my telly off after I hadnt paid the bill for four months
Its an awkward one as one way or another I want paying for what I have done thus far and one way or another they have to work out how it works in terms of Purchase orders, transfers, payroll whatever whether its once or every month.
J4CKO said:
The HR lady said not not bail as it could be classed a breach of contract, didn't even bother replying to that as I cant imagine there is any legal basis to that, all I signed was to abide by the policy stuff but any contract kind of requires the other party to actually pay for a service, I dont think I could sue Sky if they cut my telly off after I hadnt paid the bill for four months
So far I've mostly been suggesting that the place to put some pressure is the dept that wants/needs the on-call for their service/clients. As I've understood it, it seemed to me that (for the appropriate compensation, i.e. actually paying the on-call) you agreed to do this other department a favour and help their rota. That doesn't or shouldn't fundamentally affect your contract for your actual job (which may or may not overlap with the service that needs the on-call). I'd be mentioning that to your own line management, if she is threatening you, it potentially impacts your own department/role.
How do you actually get called if you are needed? carrying a pager/(company issued) phone? The on call role should have been resourced correctly, but it sounds like they are making it up as they go along!
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