"False Accusations" by Management
Discussion
Hi
Thanks for reading.
My supervisor and manager keep saying to me that I have a terrible attitude and that customers and staff are complaining to them about it. I am now being pulled aside for "investigation" meetings.
I don't like to upset people, nor do I go out of my way to, I don't like to get it wrong, and of course don't want to lose my job. So politely I've asked for details on the complaints, so that I can address the matter properly, and of course develop myself so that it doesn't occur again. I am happy to admit, I can make mistakes and I am happy to learn from them.
The problem is, both supervisor and manager have nothing in writing and nothing to substantiate the claims they make. These complaints keep happening, yet for me, I am none the wiser. I never get the impression a colleague or customer is unhappy with me, As no one at the time says anything and some weeks and months can go past without a problem before it's flagged up my management.
Coupled with the fact my manager admits he has nothing in writing from anyone, I am beginning to think that it's not actually true and that I am being "managed" out of the business.
I wont lie, My managers and I do not have the best working relationship, but I get the job done. Whether I'm mates with them or not. It's what I am here for. But I am quite happy to point out when things aren't right. Usually this means going against their decisions.
Any ideas on how to deal with this? "going to the boss or HR department etc" sadly doesn't apply, there is no HR department, I feel my boss will side with the management guys, so there's no one "impartial" here.
I don't plan to stay here, but I'd rather leave on my terms, not theirs. So any advice on how to avoid this is appreciated.
Thanks for reading.
My supervisor and manager keep saying to me that I have a terrible attitude and that customers and staff are complaining to them about it. I am now being pulled aside for "investigation" meetings.
I don't like to upset people, nor do I go out of my way to, I don't like to get it wrong, and of course don't want to lose my job. So politely I've asked for details on the complaints, so that I can address the matter properly, and of course develop myself so that it doesn't occur again. I am happy to admit, I can make mistakes and I am happy to learn from them.
The problem is, both supervisor and manager have nothing in writing and nothing to substantiate the claims they make. These complaints keep happening, yet for me, I am none the wiser. I never get the impression a colleague or customer is unhappy with me, As no one at the time says anything and some weeks and months can go past without a problem before it's flagged up my management.
Coupled with the fact my manager admits he has nothing in writing from anyone, I am beginning to think that it's not actually true and that I am being "managed" out of the business.
I wont lie, My managers and I do not have the best working relationship, but I get the job done. Whether I'm mates with them or not. It's what I am here for. But I am quite happy to point out when things aren't right. Usually this means going against their decisions.
Any ideas on how to deal with this? "going to the boss or HR department etc" sadly doesn't apply, there is no HR department, I feel my boss will side with the management guys, so there's no one "impartial" here.
I don't plan to stay here, but I'd rather leave on my terms, not theirs. So any advice on how to avoid this is appreciated.
SpeckledJim said:
Jazzy Jefferson said:
I am beginning to think that it's not actually true and that I am being "managed" out of the business.
Because of what you say next, of course they are managing you out of the business. You're a pain.Jazzy Jefferson said:
But I am quite happy to point out when things aren't right. Usually this means going against their decisions.
That's not your place. If you want to be the boss, that's something you can be. Just not where you work now.Jazzy Jefferson said:
I don't plan to stay here, but I'd rather leave on my terms.
So quit. Go and be the boss somewhere else.Or, I'm just a pain. Either way, procedure is procedure and I am asking what the best course of action would be. Sadly I cannot quit... not yet.
Either way, the post is about substantiating their claims, or failure to do so. Not whether I am a pain or not. I'll happily admit I am, but in a proactive way. Rather than disruptive.
Edited by Jazzy Jefferson on Monday 20th October 10:43
Edited by Jazzy Jefferson on Monday 20th October 10:45
MrLizard said:
I would immediately start gathering your own evidence of you trying to resolve the matter, further I would email your request to them for details - this will mean (assuming they respond) that they are admitting that the complaints have taken place and that they have failed their own HR procedure.
I would also read the HR/company handbook and maybe like you suggest start looking elsewhere...?
HR/Company handbook!? We don't have one.I would also read the HR/company handbook and maybe like you suggest start looking elsewhere...?
I have emailed, in advance of the meeting I had today, to ask for the details. It was ignored, so I went to speak to the manager in person who in no uncertain terms firmly said "go away." so sadly, nothing happening there.
SpeckledJim said:
Everybody's job is simple. Make the boss look good. If everyone makes their boss look good, everything else sorts itself out. Approximately.
You clearly don't like your boss, and it seems he doesn't like you. So just find somewhere else, asap.
Well I can't disagree with that. You clearly don't like your boss, and it seems he doesn't like you. So just find somewhere else, asap.
I'm on it... hope to be out in a month tops. Trouble is, I really cannot lose the job between now and then. Just covering my ass man, which I am sure you can understand.
Edited by Jazzy Jefferson on Monday 20th October 10:54
vx220 said:
They mean the autistic spectrum
Nothing to get upset about in most cases, just people who can be brutally honest and lack diplomacy! Asking for guidance is a good idea, unless you've been "brutally honest" one too many times!?
In your position, follow the email up with another, saying you know you can be direct and honest, apologise for any offence caused and repeat that you want some guidance.
Keep copies
I did wonder. Interesting point, I'm always honest, and yes, lacking in diplomacy. I hadn't even thought about this but it might explain a thing or two, who knows. Perhaps a little word with my GP is in order?Nothing to get upset about in most cases, just people who can be brutally honest and lack diplomacy! Asking for guidance is a good idea, unless you've been "brutally honest" one too many times!?
In your position, follow the email up with another, saying you know you can be direct and honest, apologise for any offence caused and repeat that you want some guidance.
Keep copies
Fair point on the emails, I'll give it a go tomorrow. I'm thinking explain this is in person rather than email.
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