ITIL

[TotalControl]

Can anyone who had completed an itil qualification please advise on how you found it and what benefits it has given you? I am considering this course to give me better job opportunities. Also, how long would the course take to complete?

[TotalControl]

That is exactly the reason, almost every other job I want to apply for asks for one. I'm currently in 1st, 2nd and partial 3rd line support. I just want to know how long it could take studying part time, say an hour a night.

[TotalControl]

I may go for this. Thank you.

Are there any sites which give them cheap?

[TotalControl]

Just had a look on itjobswatch. Is the pay really that much (potentially) for what is a short course?

[TotalControl]

Very in depth information there db. Thank you very much for taking the time out to post. I will look into this and post back results.

[TotalControl]

Just to bring this topic back up, I'm currently doing the revision for V3 (or whatever the new one will be/is called. At the moment I actually plan on doing an MCITP/MCDST as I feel that would give me a much better grounding when applying for jobs and going into interviews etc.

Is this relevant or will I not necessarily need an MCITP/MCDST? Will the potential employer look more into previous experience or look at qualifications held for these type of roles? A bit of a silly question I know but there is a bit of confusion in my mind at present. I blame the man flu.

[TotalControl]

I haven't applied for a job as of yet. Just makes sense for me to do this as I work in an environment (tech support call centre) which enables me to understand this better. Having it on my CV certainly allows me to look better prepared for a potential job role that may require this as I hope my experience will cover this.