Rejection of a faulty 4 month old watch Anybody done this ?
Discussion
Im after some advice please.
I purchased a brand new £8200 watch on the 26th June 2015
The watch totally stopped working on the 4th November 2015 and was returned to the store on the 7th November 2015
Today I received a phone call to say the parts required will not be available and the watch would not be fixed and back to me until February 2016 !!
After many many years of Rolex im gutted I put my money into this watch.
I do not think its acceptable for a 4 month old watch to just stop working and then to be told I would have to wait 3-4 months for it to be repaired.
Has anybody got any advise on the best way to reject this watch.
Thanks
J
I purchased a brand new £8200 watch on the 26th June 2015
The watch totally stopped working on the 4th November 2015 and was returned to the store on the 7th November 2015
Today I received a phone call to say the parts required will not be available and the watch would not be fixed and back to me until February 2016 !!
After many many years of Rolex im gutted I put my money into this watch.
I do not think its acceptable for a 4 month old watch to just stop working and then to be told I would have to wait 3-4 months for it to be repaired.
Has anybody got any advise on the best way to reject this watch.
Thanks
J
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