Promoted: Free 30-day GAP policy for PHers with ALA

Promoted: Free 30-day GAP policy for PHers with ALA

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ALA Insurance

Original Poster:

225 posts

112 months

Tuesday 25th February 2020
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Hi Stu

Apologies for the delay in getting back to you.

That's great, thank you for buying the policy from us biggrin The policy can be transferred to the new owner if you sell the car privately as long as they are eligible for the cover and you let us know within 14 days of the transfer of ownership - there is a small fee of £30.00 to do this.

I hope that helps and if you have any other questions please let me know!

Thanks,
Katie

ThisInJapanese

10,946 posts

228 months

Wednesday 4th March 2020
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wavey Hello ALA people

I'm currently looking at your Gap Insurance, do you happen to do a package with other more cosmetic insurances as well?

ALA Insurance

Original Poster:

225 posts

112 months

Thursday 5th March 2020
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Hi ThisInJapanese!

Thanks for your message.

I'm really sorry, we don't currently offer the cosmetic insurances at the moment and so we're not able to provide any information/quotations for them weeping

Hopefully we can still help out with the GAP insurance thumbup

Thanks,
Katie

srevil123

1 posts

51 months

Friday 6th March 2020
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Just got a quote for the lease vehicle I have on the way. Seems like a no-brainer, this.

Sochaux

141 posts

76 months

Tuesday 10th March 2020
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Hi

Looking to purchase GAP for my new Lease, I'm an existing customer.

Any reason why PISTON12 & MSE25 are only giving 5% off?

Greendubber

13,308 posts

205 months

Tuesday 10th March 2020
quotequote all
Sochaux said:
Hi

Looking to purchase GAP for my new Lease, I'm an existing customer.

Any reason why PISTON12 & MSE25 are only giving 5% off?
Give them a call and speak to them over the phone, they've always been really helpful when I've spoken to them.

ALA Insurance

Original Poster:

225 posts

112 months

Tuesday 10th March 2020
quotequote all
Hi Sochaux

if you've not done already, please do give us a call and we'll be more than happy to help with this smile

Thanks,
Katie

Sochaux

141 posts

76 months

Tuesday 10th March 2020
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Thanks for your response. I’ll give you a call next week!

550Anniv

381 posts

224 months

Wednesday 11th March 2020
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Hi. Looking for a mechanical warranty for my BMW, do I qualify for the discount if I quote Piston12?
Thanks
Rob

ALA Insurance

Original Poster:

225 posts

112 months

Thursday 12th March 2020
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Hi 550Anniv

Thanks for your time on the phone earlier - as mentioned the Piston12 discount is for the GAP policy primarily and the maximum discount we can offer on the warranty is 10% - this is just because the prices are already really competitive woohoo

Hope this helps!

Thanks,
Katie

Sochaux

141 posts

76 months

Tuesday 17th March 2020
quotequote all
ALA Insurance said:
Hi Sochaux

if you've not done already, please do give us a call and we'll be more than happy to help with this smile

Thanks,
Katie
All sorted, thanks!

LorryJumper

1 posts

50 months

Sunday 5th April 2020
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Just a quick question, I had black box insurance with hastings from September till December (4 months) but then decided to cancel it and get insured with churchill with no black box. Would I have a hear no claims bonus in September or will I have to wait till December, there wasn't a single day that i wasn't insured as i insured with churchill and cancelled on the exact same day with Hastings.

ALA Insurance

Original Poster:

225 posts

112 months

Monday 6th April 2020
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Hi LorryJumper

Thanks for getting in touch.

I'm not too sure about this one as we don't offer standard motor insurance. The best thing i can suggest is to speak to the insurers involved and they should be able to give you the right information biggrin

Sorry I couldn't be more help and hope you get it sorted.

Thanks,
Katie

berni29

119 posts

176 months

Wednesday 20th May 2020
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Hi Guys

If I have been working abroad for a couple of years and have just come back to the UK does it mean I answer the car insurance question "How long have you been resident in the UK" as one day if I arrived back yesterday?

The online forms seem to just give the option of a date. So if I am for example, 56 years old, have owned the same house for the last 30 years and were born here, I have still been resident in the UK for 1 day given the above circumstances?

Many thanks

Berni

ALA Insurance

Original Poster:

225 posts

112 months

Thursday 21st May 2020
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Hope some PHers can give you some guidance on this berni29, with us not offering car insurance I'm not really certain of the answer to this. It would be worth checking with the insurer in question if you're not sure, just to avoid invalidating any cover - or paying more than you need to if it affects premium!

It's only an educated guess so please don't hold me to this but if you've had a British passport and been classed as a British citizen while you've been away you'd think the answer would be still "from birth" confused

Hope you get the answer soon either way biggrin

Thanks,
Katie

berni29

119 posts

176 months

Thursday 21st May 2020
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Hi Katie

Thank you for the reply. I have used a broker (A-Plan) who have spoken to the underwriter and resolved the issue to my satisfaction.

All the best

Berni

ALA Insurance

Original Poster:

225 posts

112 months

Friday 22nd May 2020
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Hi Berni

That's great news, I'm pleased you've got that sorted now smile

Take care,
Katie

SheffieldLX

118 posts

49 months

Wednesday 10th June 2020
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Been looking at a new policy for my lease that I collect tomorrow but all of the discout codes are only taking 5% off, even the 10% off code you emailed me at the end of my previous policy is only taking 5% off?

ALA Insurance

Original Poster:

225 posts

112 months

Wednesday 10th June 2020
quotequote all
Hi SheffieldLX

Thank you for getting in touch.

I'm sorry about that - we will be able to get this sorted for you and apply the correct discount, we would just need you to give us a call so that we can do that over the phone. Some of the non-GAP policies are capped at 5% but for PH GAP insurance customers we can actually take off 12% biggrin

The office number is 01653 916280 and the lines are open Monday to Friday 9am to 6pm.

Thanks,
Katie

SheffieldLX

118 posts

49 months

Wednesday 10th June 2020
quotequote all
Thanks, will give you a call tomorrow.