Suggested gratuity

Author
Discussion

Milkyway

9,551 posts

55 months

Saturday 19th August 2023
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The thread has morphed into the ‘Talk Talk’ ad...
https://m.youtube.com/watch?v=p-MhLZ5arOw

paulwirral

Original Poster:

3,184 posts

137 months

Saturday 19th August 2023
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snuffy said:
I was wondering if you'd guess it as I know you are fairly local to me. But no, Chez Jules.
It’s a long time since we ate in there , specifically as we had a table booked for twelve people after the races and they served some very measly portions and when the veggie in our company asked for some extra veg they charged a bloody fortune for what she got .
We knocked the gratuity off for that and the tardy service of small portions , staff weren’t amused but neither were we so it worked itself out .
It’s beyond me why they don’t get it .
As a direct comparison we ate in da noi, the small Italian , they gave us the wrong wine , wrong main courses and we had to wait for our meals to be cooked again , not for very long I must say .
Owners came over and apologised and waved any charge whatsoever ,free meals and booze .
I paid what we owed on our way out as we enjoyed the food and the gesture , the owner was genuinely surprised and gave us a warm welcome the next time we went , in fact we’re going back in a week .
I may even leave a tip !

Hugo Stiglitz

37,315 posts

213 months

Saturday 19th August 2023
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Beyond you why they don't get it?

Because they think everyone else just puts up with it so why should you be any different!

rayny

1,218 posts

203 months

Saturday 19th August 2023
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miniman said:
Pizza (very good and large one!) $23
Beer $7

Exchange rate isn’t helping but everything is notably more expensive than last time I was over (2018)

The homeless situation is also very bad indeed
Which part of America - Or is the homeless situation all over the USA?

On a lighter note - Was it proper beer, or was it American light beer...

bad company

18,770 posts

268 months

Saturday 19th August 2023
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rayny said:
Which part of America - Or is the homeless situation all over the USA?

On a lighter note - Was it proper beer, or was it American light beer...
Off topic but have you tried the American craft breweries beers? I love the really hoppy IPA’s, pains me to say it but I reckon they’re better than our beers.

Mikebentley

6,207 posts

142 months

Saturday 19th August 2023
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I believe they should pay their staff a fair wage. The staff in a service role should give good service. A gratuity shouldn’t be prompted or expected it should come as a surprise.

paulwirral

Original Poster:

3,184 posts

137 months

Saturday 19th August 2023
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Hugo Stiglitz said:
Beyond you why they don't get it?

Because they think everyone else just puts up with it so why should you be any different!
You’re correct ,I think it’s an English problem .
Shh , don’t say anything or the chef will spit into the food in the restaurant that we will never come back to !
We are as a nation getting better at complaining and sending stuff back though .

miniman

25,161 posts

264 months

Saturday 19th August 2023
quotequote all
rayny said:
miniman said:
Pizza (very good and large one!) $23
Beer $7

Exchange rate isn’t helping but everything is notably more expensive than last time I was over (2018)

The homeless situation is also very bad indeed
Which part of America - Or is the homeless situation all over the USA?

On a lighter note - Was it proper beer, or was it American light beer...
This was Seattle. Excellent local IPA and I tried a very nice local pilsner and a cider. No lite beer on my watch.

Substantial number of people with obvious mental illness all around, people list lying sprawled on the street. San Francisco was similar in 2018 and apparently significantly worse now.

rayny

1,218 posts

203 months

Sunday 20th August 2023
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miniman said:
Substantial number of people with obvious mental illness all around, people list lying sprawled on the street. San Francisco was similar in 2018 and apparently significantly worse now.
Sadly, I'm noticing more and more people who seem to be doing this in towns along the south coast of England

Short Grain

2,907 posts

222 months

Sunday 20th August 2023
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Years ago, on holiday on Zakynthos, on the days we stayed by the pool to sunbathe, I gave the lovely young lady serving a decent tip for the first drinks and the last drinks of the day. On the last day she was serving again and we got free drinks all day! Much to the disgust, and probably jealousy, of the obnoxious tt who would treat the staff like dogs, whistling and shouting when they 'took too long'. We never had that problem

I worked in a local bar for a few years and ran the whole pub from opening until 6pm on Saturdays, when the football crowd came in before the match. Every round was "Get yourself one"! If it was a home match they'd be back afterwards for more of the same Accepted tip was 50p a round and one week I came off shift with over £40 in tips which I proceeded to spend in the pub. Won another £40 on the bandit, and then managed to attract a very nice young lady to spend the rest of the evening with wink

So tips can be a positive thing for the 'tippee' and the 'tipper'!

Edited by Short Grain on Sunday 20th August 14:21

snuffy

9,947 posts

286 months

Sunday 20th August 2023
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paulwirral said:
It’s a long time since we ate in there , specifically as we had a table booked for twelve people after the races and they served some very measly portions and when the veggie in our company asked for some extra veg they charged a bloody fortune for what she got .
We knocked the gratuity off for that and the tardy service of small portions , staff weren’t amused but neither were we so it worked itself out .
It’s beyond me why they don’t get it .
We've been going there for years. When we first moved here (20 odd years ago), it was really good and very good value. Then it went right off so we stopped going for a number of years. Then we tried again maybe 5 years ago and it was much improved, and has been ever since.

But I'm almost certain the staff put on French accents. Unless every French person in Chester works there !

brickwall

5,258 posts

212 months

Sunday 20th August 2023
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I absolutely hate the tipping culture in America. The intricacies and complexities of how much and when, and the feeling I’m being pillaged for cash at every turn.

In the UK I go with
- Service charge on bills 10-12.5% fine. No tip on top. Only ask for it to be removed if the service has been truly awful. I saw 15% service charge the other day and was a bit miffed, but I’ll admit I didn’t ask for it to be taken off.
- If there’s no service charge I’ll add c10%, perhaps a bit more if it rounds up to a neat number.

My friends all do the same. Can’t say we tip less if we’re in a group, if there isn’t a service charge on the bill if anything we tip slightly more.

That being said I’ve never tipped 20%+ in a UK restaurant.

goldar

550 posts

24 months

Sunday 20th August 2023
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brickwall said:
I absolutely hate the tipping culture in America. The intricacies and complexities of how much and when, and the feeling I’m being pillaged for cash at every turn.

In the UK I go with
- Service charge on bills 10-12.5% fine. No tip on top. Only ask for it to be removed if the service has been truly awful. I saw 15% service charge the other day and was a bit miffed, but I’ll admit I didn’t ask for it to be taken off.
- If there’s no service charge I’ll add c10%, perhaps a bit more if it rounds up to a neat number.

My friends all do the same. Can’t say we tip less if we’re in a group, if there isn’t a service charge on the bill if anything we tip slightly more.

That being said I’ve never tipped 20%+ in a UK restaurant.
It's people like you that perpetuate this service charge nonsense. You'll happily pay it without challenging it and think of youself as some sort of do-gooder.

Muzzer79

10,224 posts

189 months

Sunday 20th August 2023
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goldar said:
brickwall said:
I absolutely hate the tipping culture in America. The intricacies and complexities of how much and when, and the feeling I’m being pillaged for cash at every turn.

In the UK I go with
- Service charge on bills 10-12.5% fine. No tip on top. Only ask for it to be removed if the service has been truly awful. I saw 15% service charge the other day and was a bit miffed, but I’ll admit I didn’t ask for it to be taken off.
- If there’s no service charge I’ll add c10%, perhaps a bit more if it rounds up to a neat number.

My friends all do the same. Can’t say we tip less if we’re in a group, if there isn’t a service charge on the bill if anything we tip slightly more.

That being said I’ve never tipped 20%+ in a UK restaurant.
It's people like you that perpetuate this service charge nonsense. You'll happily pay it without challenging it and think of youself as some sort of do-gooder.
Whereas you’re just a tightwad.


brickwall

5,258 posts

212 months

Sunday 20th August 2023
quotequote all
goldar said:
brickwall said:
I absolutely hate the tipping culture in America. The intricacies and complexities of how much and when, and the feeling I’m being pillaged for cash at every turn.

In the UK I go with
- Service charge on bills 10-12.5% fine. No tip on top. Only ask for it to be removed if the service has been truly awful. I saw 15% service charge the other day and was a bit miffed, but I’ll admit I didn’t ask for it to be taken off.
- If there’s no service charge I’ll add c10%, perhaps a bit more if it rounds up to a neat number.

My friends all do the same. Can’t say we tip less if we’re in a group, if there isn’t a service charge on the bill if anything we tip slightly more.

That being said I’ve never tipped 20%+ in a UK restaurant.
It's people like you that perpetuate this service charge nonsense. You'll happily pay it without challenging it and think of youself as some sort of do-gooder.
Oh do ps off.

I willingly pay a service charge of 10-12.5% in lieu of leaving a tip of a similar amount. If the service has been terrible I won’t pay it, just as I wouldn’t leave a tip.

paulwirral

Original Poster:

3,184 posts

137 months

Sunday 20th August 2023
quotequote all
It is worth asking if the staff actually get the “service charge “
Some places I’ve been in the staff will happily inform you if they don’t actually receive it . In fact there’s a few in town that actively tell you that there’s a service charge included but if you don’t want to pay it you can knock it off , for a cash tip obviously!
To be fair, I don’t mind tipping for decent service , I’m not as lavish as some on here but as we live in a town , don’t have kids and enjoy going out we eat out 3 or 4 times a week , I’m pretty sure the staff in our regular haunts appreciate our regular custom .
My whole point of starting the thread was we are turning into Americans, tipping at every opportunity for what can be pretty shoddy service , the barman that served us in town pulled me a pretty crap pint of lager and mixed the wife a simple cocktail and his card machine expected me to tip for something that he was being paid for to do well .
In the real world a lot of us has had badly paid jobs where you have to work hard to earn an honest wage without the chance of a tip .
Not many on here though!

goldar

550 posts

24 months

Monday 21st August 2023
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brickwall said:
Oh do ps off.

I willingly pay a service charge of 10-12.5% in lieu of leaving a tip of a similar amount. If the service has been terrible I won’t pay it, just as I wouldn’t leave a tip.
You ps off. With an attitude like that it's no wonder they feel entitled to a tip. Nobody deserves a tip for doing their job. You keep topping up their wages and they're going to believe it's normal behaviour. Then you end up with a stty system like in the US where tipping 20% minimum to everyone is expected.

bad company

18,770 posts

268 months

Monday 21st August 2023
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I have been known to cross out the service charge on a bill and add the same amount in the tip section. Apparently that way the staff do get the gratuity.

Cotty

39,714 posts

286 months

Monday 21st August 2023
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paulwirral said:

To be fair, I don’t mind tipping for decent service ,
Decent service should be the default. In which case it should be included in the price of the meal.

Muzzer79

10,224 posts

189 months

Monday 21st August 2023
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goldar said:
brickwall said:
Oh do ps off.

I willingly pay a service charge of 10-12.5% in lieu of leaving a tip of a similar amount. If the service has been terrible I won’t pay it, just as I wouldn’t leave a tip.
You ps off. With an attitude like that it's no wonder they feel entitled to a tip. Nobody deserves a tip for doing their job. You keep topping up their wages and they're going to believe it's normal behaviour. Then you end up with a stty system like in the US where tipping 20% minimum to everyone is expected.
I, and most others, tip for exceptional service. Not just "doing their job".

I've never had anyone complain when I didn't leave a tip. It's not expected.

We've had a gratuity system in this country since the Middle Ages. I don't see us adopting the US system yet.....