Sky deals anyone?
Discussion
I've just renewed my Sky contract, when my 18 month contract ended earlier this month it jumped from about £55/month to £88/month so I went on Live Chat and gave my 31 days notice to cancel.
They came back to me with a renewal of £63 for a straight renewal for another 18 month contract...
I then asked about adding Sky Sports (which I wasn't convinced I wanted) and that was going to be £83 which is too expensive for me..
We went back and forth with me trying to get the price down but they would only reduce it if I changed from Netflix Premium to Netflix Standard with adverts, which I didn't want..
I said it was too much and I wanted to continue with my cancellation, they came back to me reducing the package with Sports to £81. I declined this and checked that my current package without Sports would now be £61, which they confirmed, so I've renewed at that. I decided not to wait for the return box to arrive as we all really love Sky in this house, nothing touches it as far as the interface goes and we wanted to keep it.
They came back to me with a renewal of £63 for a straight renewal for another 18 month contract...
I then asked about adding Sky Sports (which I wasn't convinced I wanted) and that was going to be £83 which is too expensive for me..
We went back and forth with me trying to get the price down but they would only reduce it if I changed from Netflix Premium to Netflix Standard with adverts, which I didn't want..
I said it was too much and I wanted to continue with my cancellation, they came back to me reducing the package with Sports to £81. I declined this and checked that my current package without Sports would now be £61, which they confirmed, so I've renewed at that. I decided not to wait for the return box to arrive as we all really love Sky in this house, nothing touches it as far as the interface goes and we wanted to keep it.
I played this game last week for both mine and my Mums subscription.
They seemed to have 'bundles' they could offer which didn't make any sense. Every deal they offered me worked out cheaper to keep cinema than cancel it.
What surprised me is the new £20 admin fee. The first agent I spoke to wouldn't budge on it, then after I accepted the deal he waived it! The agent I spoke to on my Mums package waived it instantly.
They seemed less keen to negotiate than last time I played this game, but I got to a point I was happy enough with so accepted the deals. I'd invested enough time by that point, the payback of going through the fiasco of actually cancelling wasn't going to be worth it.
One of the reasons I keep Sky is I've yet to come across another user interface that even comes close for arranging content, plus the pause functionality on live TV.
They seemed to have 'bundles' they could offer which didn't make any sense. Every deal they offered me worked out cheaper to keep cinema than cancel it.
What surprised me is the new £20 admin fee. The first agent I spoke to wouldn't budge on it, then after I accepted the deal he waived it! The agent I spoke to on my Mums package waived it instantly.
They seemed less keen to negotiate than last time I played this game, but I got to a point I was happy enough with so accepted the deals. I'd invested enough time by that point, the payback of going through the fiasco of actually cancelling wasn't going to be worth it.
One of the reasons I keep Sky is I've yet to come across another user interface that even comes close for arranging content, plus the pause functionality on live TV.
grumbas said:
I played this game last week for both mine and my Mums subscription.
They seemed to have 'bundles' they could offer which didn't make any sense. Every deal they offered me worked out cheaper to keep cinema than cancel it.
What surprised me is the new £20 admin fee. The first agent I spoke to wouldn't budge on it, then after I accepted the deal he waived it! The agent I spoke to on my Mums package waived it instantly.
They seemed less keen to negotiate than last time I played this game, but I got to a point I was happy enough with so accepted the deals. I'd invested enough time by that point, the payback of going through the fiasco of actually cancelling wasn't going to be worth it.
One of the reasons I keep Sky is I've yet to come across another user interface that even comes close for arranging content, plus the pause functionality on live TV.
I switched years ago from Sly to BT and never looked back - yes the remote and EPG was strange to start with nut only for a month or so. If I'm at friends houses with Sky TV the remote is now totally alien and frustrating to use! They seemed to have 'bundles' they could offer which didn't make any sense. Every deal they offered me worked out cheaper to keep cinema than cancel it.
What surprised me is the new £20 admin fee. The first agent I spoke to wouldn't budge on it, then after I accepted the deal he waived it! The agent I spoke to on my Mums package waived it instantly.
They seemed less keen to negotiate than last time I played this game, but I got to a point I was happy enough with so accepted the deals. I'd invested enough time by that point, the payback of going through the fiasco of actually cancelling wasn't going to be worth it.
One of the reasons I keep Sky is I've yet to come across another user interface that even comes close for arranging content, plus the pause functionality on live TV.
grumbas said:
Zoon said:
£13 a month just to receive HD channels? WOW
Not even to receive the channels, but to watch the content in HD rather than SD.I keep meaning to look on another Sky box and see if the content really is downgraded if not paid for.
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hstewie said:
hstewie said:Zoon said:
£13 a month just to receive HD channels? WOW
They do this on Now TV too.Pay for "Boost" just to get basic HD.
As I understand it that's not 4K it's just HD.
What really stinks is the price hike for HD just before all/most SD channels are due to be scraped
https://cleanfeed.thetvroom.com/19700/news/sky-con...
dickymint said:
bhstewie said:
hstewie said:Zoon said:
£13 a month just to receive HD channels? WOW
They do this on Now TV too.Pay for "Boost" just to get basic HD.
As I understand it that's not 4K it's just HD.
What really stinks is the price hike for HD just before all/most SD channels are due to be scraped
https://cleanfeed.thetvroom.com/19700/news/sky-con...
Anyone had any deals when adding Sky Sports to their existing package?
I was offered it for £20/m when I took out a new 18month contract recently, but declined it. But if I were to add it at some point do they do any deals on the standard £22/month price?
The only other option seems to be just adding it for individual months for the odd sporting event, but that might be expensive.
I was offered it for £20/m when I took out a new 18month contract recently, but declined it. But if I were to add it at some point do they do any deals on the standard £22/month price?
The only other option seems to be just adding it for individual months for the odd sporting event, but that might be expensive.
The only bill that is in my wifes name is this. She called up the other day as they wont speak to me and all they wanted to offer was Sky Glass. My wifes reply was " That will run off the wifi wont it? If thats the case your service your providing is that bad my husband wont be able to work then as now watching the tv and him working can make the connection drop"
Which it can.
They said call end of feb when our contract is over. I think they cba to be honest.
Which it can.
They said call end of feb when our contract is over. I think they cba to be honest.
The Gauge said:
Anyone had any deals when adding Sky Sports to their existing package?
I was offered it for £20/m when I took out a new 18month contract recently, but declined it. But if I were to add it at some point do they do any deals on the standard £22/month price?
The only other option seems to be just adding it for individual months for the odd sporting event, but that might be expensive.
Doubt they'll give a toss now that you've signed up for a new contract.I was offered it for £20/m when I took out a new 18month contract recently, but declined it. But if I were to add it at some point do they do any deals on the standard £22/month price?
The only other option seems to be just adding it for individual months for the odd sporting event, but that might be expensive.
Cancelled yesterday using WhatsApp. Took less than 3 minutes with no "let's see what my manager says" horse-trading, which I tried after being on hold on the phone for over 30 minutes listening to the most dreadful on-hold music. Clearly there so you get so fed up, you hang up...
£42 -> £46 -> £66
Everything except Sky Cinema and TNT.
FreeSat 4k / Firestick 4k combi to replace.
£42 -> £46 -> £66
Everything except Sky Cinema and TNT.
FreeSat 4k / Firestick 4k combi to replace.
Semmelweiss said:
Cancelled yesterday using WhatsApp. Took less than 3 minutes with no "let's see what my manager says" horse-trading, which I tried after being on hold on the phone for over 30 minutes listening to the most dreadful on-hold music. Clearly there so you get so fed up, you hang up...
£42 -> £46 -> £66
Everything except Sky Cinema and TNT.
FreeSat 4k / Firestick 4k combi to replace.
How do you cancel using WhatsApp? Not seen that on the website.£42 -> £46 -> £66
Everything except Sky Cinema and TNT.
FreeSat 4k / Firestick 4k combi to replace.
Sent an email to mysky@sky.uk
"Good day
Can you please cancel my Sky Subscription in it's entirety 31 days from today.
My account details which match this email address are attached in the screenshot."
They auto-reply and you then get a further email asking you to login to your "My Sky" account with an escalated hyperlink. That takes you to your options, one of which is a WhatsApp message system.
"Good day
Can you please cancel my Sky Subscription in it's entirety 31 days from today.
My account details which match this email address are attached in the screenshot."
They auto-reply and you then get a further email asking you to login to your "My Sky" account with an escalated hyperlink. That takes you to your options, one of which is a WhatsApp message system.
the only options I could see were email "unavailable for your account", phone, Facebook messenger of which I have no account and live chat.Haven't looked at the Sky Q package pricing since 2020
Account is in wife's name - she's been a customer for 19 years plus.
Package is currently £66 for Sky HD+UHD, Signature and Cinema. Cinema is not really needed.
It's just her and I, so no kids channels, etc and no need for Multiroom.
She also has Amazon Prime and Disney subscriptions, but not Netflix.
I had initially planned to get rid of Cinema entirely saving £19 p/m
However, after a frustrating online chat earlier, I'm tempted just to bin Sky Q entirely and swap over to EE TV. Reasons being:
Existing BT Broadband customer on BT Fibre 900mb speed, so plenty speed capacity for streaming.
'Big Entertainment' £30 package on EE would replicate everything she currently watches, plus give Netflix basic
Satisfaction of binning Sky entirely and save £36 p/m
Struggling to see the downsides of getting rid of Sky entirely...
Account is in wife's name - she's been a customer for 19 years plus.
Package is currently £66 for Sky HD+UHD, Signature and Cinema. Cinema is not really needed.
It's just her and I, so no kids channels, etc and no need for Multiroom.
She also has Amazon Prime and Disney subscriptions, but not Netflix.
I had initially planned to get rid of Cinema entirely saving £19 p/m
However, after a frustrating online chat earlier, I'm tempted just to bin Sky Q entirely and swap over to EE TV. Reasons being:
Existing BT Broadband customer on BT Fibre 900mb speed, so plenty speed capacity for streaming.
'Big Entertainment' £30 package on EE would replicate everything she currently watches, plus give Netflix basic
Satisfaction of binning Sky entirely and save £36 p/m
Struggling to see the downsides of getting rid of Sky entirely...
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