getting virgin media cheaper

[root 666]

You'll accomplish all this much more easily if you just phone Virgin on 150 and tell them you're not happy and your wife wants to move.

If you're happy with what you pay, tell them you want bigger/better packages with no increased charges.

If you want to reduce your payments, tell them they're too dear and if they won't reduce, you're off.

Normally, they offer you upgrades/extras rather than cheaper service but in this climate keeping you (happy) is paramount and they'll bend further than you might think.

I've no idea what a v box is either being firmly of the Luddite persuasion.
I just want what I want as cheaply as sensible.

[aclivity]

A V Box is a standard Virgin Media set top box. V+ box is the Virgin Media PVR (equivalent to Sky+, except the V+ box has more tuners - so can record 2 channels whilst watching a third, and the V+ box has high definition as standard. It also has a larger hard drive than a standard sky+ box).

[root 666]

Thank you.

I might actually want one of them.
If they come with VERY simple instructions.

Well, that's me back on the phone.

[The Excession]

aclivity said:

by the end of the year it will be an expensive brick.

What makes you say that? By inference you are tech savvy to call it a 'brick' but why 'by the end of the year'?

[Swilly]

loltolhurst said:

Anyone had any luck recently reducing their bundle package? Really need to reduce the cost of mine.

Currently have medium bband, tv large and talk unlimited.

need tv large ( honest ) but dont need that fast net but do need a phone.

currently pay £38.95.

anyone get it cheaper and if so how did you go about it - threaten to leave etc?

Thanks

Cancel it

Their 'Customer Retainment' dept will offer a better deal.

HTH

[root 666]

I've just asked Virgin what I've got ;

XL tv.

10meg. BB.

Talk-mobile. (Some sort of reduction to mobiles)

Line rental plus free w/end calls.

For a total of £32.50.

She made it fairly clear she wasn't about to give me anything else.

[crmcatee]

root 666 said:

I've just asked Virgin what I've got ;

XL tv.

10meg. BB.

Talk-mobile. (Some sort of reduction to mobiles)

Line rental plus free w/end calls.

For a total of £32.50.

She made it fairly clear she wasn't about to give me anything else.

Call up again then and speak to someone else. You need to know what you're looking to get out of them though... Upgrade or discount... What are their competitors doing and for what cost...

[ss64ii]

Anyone tried 02 Broadband? £8.50 a month I believe?

[aclivity]

things have changed - a lot - lately. They will not offer stupid loss making deals any more, just to retain a customer. You may be surprised when you say "give me a better deal or I'm leaving" to hear "sorry to lose you, goodbye" in response.

There was quite a few posts on cable tv forums about 6 months ago, people hoping that their threat to leave would be met with "oh, sorry, please don't go, have all our products for 50 pence, would you also like my first born?", and then having to go cap in hand after disconnection to take the offer they were given.

[mechsympathy]

Bloody cheeky bds! I've just had a look at what we're paying (SWMBO deals with it normally.) £47.50 for 10M BB, L TV and phone line!! I've just spoken to them and dropped to the basic TV package (Why would I want 110 channels?) that's now £26.00. If I'd kept the same level of TV it'd be £30. I'm gobsmacked that they get away with it*

*Yes, I know it's because mugs like me allow them to.

[GreenDog]

In may they're going to start upgrading all 2mb BB customers to 10mb gratis. They won't however be reducing the charges for existing 10mb BB customers so if you have 10mb you'll be better off dropping to 2mb now and then going back to 10mb later at the lower cost. Its on the BBC news site somewhere ...

[MrV]

aclivity said:

things have changed - a lot - lately. They will not offer stupid loss making deals any more, just to retain a customer. You may be surprised when you say "give me a better deal or I'm leaving" to hear "sorry to lose you, goodbye" in response.

There was quite a few posts on cable tv forums about 6 months ago, people hoping that their threat to leave would be met with "oh, sorry, please don't go, have all our products for 50 pence, would you also like my first born?", and then having to go cap in hand after disconnection to take the offer they were given.

I am suprised to hear that,I would have thought with the economic down turn they would be cutting deals to keep a customers rather than just give up on them ,guess they are making to much money to need to keep them

[JagLover]

MrV said:

I am suprised to hear that,I would have thought with the economic down turn they would be cutting deals to keep a customers rather than just give up on them ,guess they are making to much money to need to keep them

They were I believe open to deals in the period when they had lost the Sky 1,2 & 3 channels. Now they have them back it might be a different matter.

[aclivity]

MrV said:

aclivity said:

things have changed - a lot - lately. They will not offer stupid loss making deals any more, just to retain a customer. You may be surprised when you say "give me a better deal or I'm leaving" to hear "sorry to lose you, goodbye" in response.

There was quite a few posts on cable tv forums about 6 months ago, people hoping that their threat to leave would be met with "oh, sorry, please don't go, have all our products for 50 pence, would you also like my first born?", and then having to go cap in hand after disconnection to take the offer they were given.

I am suprised to hear that,I would have thought with the economic down turn they would be cutting deals to keep a customers rather than just give up on them ,guess they are making to much money to need to keep them

Some customers cost more to keep than let go.

They are doing better than people think - for example paying over half a million every year in interest charges on the senior debt (c. £6 billion) and still making money, enough to make a repayment of £300 million against the capital debt in December.

[TonyHetherington]

Bumped for aclivity

[aclivity]

Thanks Tony.

The Excession said:

aclivity said:

by the end of the year it will be an expensive brick.

What makes you say that? By inference you are tech savvy to call it a 'brick' but why 'by the end of the year'?

Well, as a nice happy ending to the story, if you know any cable pirates in the Leeds area, now is a good time to point and laugh.

Cable pirates losing all their channels

It's nice to get some closure on a thread conversation.

[okgo]

I need to get on the phone to them, ours is costing £90 per month, and its a ste service. So changes need to be made!

[TonyHetherington]

£90 !?!? What the hell do you get - that must be everthing per month?!

[okgo]

All tv channels, inc all the sky sports one. But no movies.
20 Meg bb.
No idea about the phone.

And its all on the normal box. I have a feeling I am being stiffed here..

[TonyHetherington]

For comparison, we have;

10mb bb
Phone line
XL tv package (everything except sports or movies, essentially)
HD
V+ (the equivalent of Sky plus - the hard drive recorder thing)

and we pay £40-something a month.

The 20mb BB and sky sports could make the difference though I guess.