So, HMRC are going to be self regulating then?

[Mojocvh]

http://www.bbc.co.uk/news/business-21789759


"People will need to contact the phone line or go online to get their tax query answered. Advisers may then decide that the issue should be discussed face-to-face at the caller's home or elsewhere, but there is no set procedure about which cases would require visits"


all I can say is gawd 'elp us!

Edited by Mojocvh on Friday 15th March 02:14

[eharding]

Mojocvh said:

http://www.bbc.co.uk/news/business-21789759

all I can say is gawd 'elp us!

Well, they do have the telephone hotline.

I do remember a morning about 10 years ago hearing the letter-box thump, going downstairs and finding an entirely unexpected HMRC tax demand for the thick end of £50K, which having checked down the back of the sofa, I didn't appear to have.

Once I'd gone back upstairs, had a not entirely voluntary bowel movement, checked my tax returns about a dozen times, and then phoned the helpline, the nice lady at the other end said "Whoops, our mistake, you can just tear that letter up". I then went off for another not entirely voluntary bowel movement.

Moral: better to have those tax trouser-accidents in the comfort of your own home, via the telephone, rather than in some random drop-in centre where the bogs might not be easy to get to.

Granted, some subsequent dealings with HMRC do make me wonder if they pride themselves in "Investing in Chimps", but there you go.