Overstayed in a supermarket carpark - when to expect a fine?

Overstayed in a supermarket carpark - when to expect a fine?

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Second Best

Original Poster:

6,529 posts

194 months

Wednesday 27th September 2023
quotequote all
A few days ago I went to my local supermarket. Long story short, my car broke down. Nothing I could do there and then, so I took a cab home and returned with another car. I thought I could jump start it to at least get it going, as I live 5 minutes away from the supermarket.

Before you judge, I was coming home from work, not being a lazy fker.

Anyway, I couldn't get my car going so I called a recovery company. Their response time was about 3 hours, which is what it is, but the supermarket car park has a limit of 2 hours of parking. I've gone over that in two separate cars.

The supermarket offered exemplary support, one of the staff came down to chat to me for 20 mins and the manager also came down to offer me her details to get in touch if/when their car park people send me a ticket, so she can get it waived.

So my question is, how long do supermarket car park companies take to send a ticket out? Do they have a limited time window in order to do so?

I'm not concerned about getting the ticket(s) as such, but I just want to know how long I need to keep an eye out for.

TIA.

[edit: the problem was a corroded earth cable, again nothing I could have fixed on the "roadside" and needed a jury-rigged cable from the battery to a chassis rail]

Jamescrs

5,142 posts

78 months

Wednesday 27th September 2023
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Likely to be a week, maybe two. There's no specific time limit like NIPs I'm aware of but it's all automated so I'd expect it fairly quickly, allowing for Royal mails failings

kevinon

1,501 posts

73 months

Wednesday 27th September 2023
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Having overstayed my 3 hours in a supermarket carpark, (stupidity, not broken down) I received the fine in about 10 days by post.

£70, or £42 ? if I paid immediately.

DarrenO'D'

116 posts

178 months

Wednesday 27th September 2023
quotequote all
If the store manager came to see you, they could have inputted your registration to make sure you do not get ticketed. We work in the supermarkets all the time, and this is pretty standard

vikingaero

11,784 posts

182 months

Wednesday 27th September 2023
quotequote all
Under POFA they must send you the invoice within 14 days to enable you to identify the driver. Many PPCs send them after this but will still pursue you (because they are all universally scamming barstewards and will like £100 in free money).

If they send you one the simple appeal is:

Your notice to keeper is not compliant with POFA and you cannot pursue me as the registered keeper.
I am not required by law to identify the driver and will not be doing so.

End of.

They will still try and chance it and make you appeal to POPLA.

QBee

21,615 posts

157 months

Thursday 28th September 2023
quotequote all
I had this happen in Morrisons the day of my car's MOT - immobiliser fault.
I called the RAC and went in store, but made the mistake of telling Security, not Customer Services.

Security told me "the cameras don't work mate". Two errors - I'm not his mate, and they do work.

I got mine about 10 days after the event from Euro Car Parks
I went to the store and told them, and the manager said he would get it cancelled.

Two weeks later I got a red reminder.
Went back to the store and they said they would deal with it.

No more correspodence from Euro Car Parks.

So my advice is to go to the store, remind them what happened and ask them to cancel the charge

motco

16,505 posts

259 months

Thursday 28th September 2023
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DarrenO'D' said:
If the store manager came to see you, they could have inputted your registration to make sure you do not get ticketed. We work in the supermarkets all the time, and this is pretty standard
This was done for my daughter when her clutch spat out bits in Tesco's 2 hour limit car park.

Tommo87

5,082 posts

126 months

Thursday 28th September 2023
quotequote all
motco said:
DarrenO'D' said:
If the store manager came to see you, they could have inputted your registration to make sure you do not get ticketed. We work in the supermarkets all the time, and this is pretty standard
This was done for my daughter when her clutch spat out bits in Tesco's 2 hour limit car park.
Same with me when my car snapped a driveshaft as I was driving passed. I wasn’t even shopping there, it was just the nearest place to push the car off the road.

I went and spoke to the shop manager and she put me on her exemptions list for the day.
I was there for three hours in the end.

Let’s face facts, the limit is in place to stop people parking there all day or for an extended shopping trip.
Breaking down doesn’t fit the profile.

Second Best

Original Poster:

6,529 posts

194 months

Friday 29th September 2023
quotequote all
Thanks for your inputs folks.

DarrenO'D' said:
If the store manager came to see you, they could have inputted your registration to make sure you do not get ticketed. We work in the supermarkets all the time, and this is pretty standard
I suspect this may have been what had happened, some of the staff recognise me as I tend to visit in the evenings when the store is quiet.

Either way I'll keep an eye out for the next week or two, I do want to drop a note to the manager to offer my thanks to the staff for their pleasantries but I want to wait until it's all squared away if I get any parking tickets.

Pieman68

4,266 posts

247 months

Friday 29th September 2023
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Going by my wife's recent experience I would say 7-10 days - they're very quick if they see a pound of flesh

Backstory - not a supermarket, she works in a nursery that is based in a David Lloyd. Recently introduced limited stay parking (max 2 hours) managed via ANPR to the gym and arranged e-permits for staff due to their stays being (obviously) extended.

Something's gone wrong somewhere along the way. We've had 3 PCNs so far. Other staff have had more.

Poor lass on reception at DL club doesn't know whether she's coming or going as everybody receiving tickets can show valid e-permits on their phones.

The parking company must be gutted - sending invoices out like confetti only to find none of them are valid lol

Red Devil

13,250 posts

221 months

Friday 29th September 2023
quotequote all
vikingaero said:
Under POFA they must send you the invoice within 14 days to enable you to identify the driver. Many PPCs send them after this but will still pursue you (because they are all universally scamming barstewards and will like £100 in free money).

If they send you one the simple appeal is:

Your notice to keeper is not compliant with POFA and you cannot pursue me as the registered keeper.
I am not required by law to identify the driver and will not be doing so.

End of.

They will still try and chance it and make you appeal to POPLA.
These are the key paragraphs in the legislation.

PoFA 2012 Schedule 4 Section 9 said:
(4)The notice must be given by—
(a)handing it to the keeper, or leaving it at a current address for service for the keeper, within the relevant period; or
(b)sending it by post to a current address for service for the keeper so that it is delivered to that address within the relevant period.
(5)The relevant period for the purposes of sub-paragraph (4) is the period of 14 days beginning with the day after that on which the specified period of parking ended.
(6)A notice sent by post is to be presumed, unless the contrary is proved, to have been delivered (and so “given” for the purposes of sub-paragraph (4)) on the second working day after the day on which it is posted; and for this purpose “working day” means any day other than a Saturday, Sunday or a public holiday in England and Wales.