How bad is this?

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Lifeisalemon

Original Poster:

231 posts

177 months

Monday 20th November 2023
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Hi all - I noticed a stain on the kitchen ceiling over the weekend; the main bathroom is directly above this, so I had a look, pulled up the bathroom flooring in the area and was met with the pictures below that show a leak from the shower base has caused a fair amount of damage under and behind the walk-in shower and found its way down to the kitchen ceiling directly below the shower....unfortunately, it appears the shower sealant has failed in a small area, causing an ongoing leak for some time and due to the sealant being likely the cause our house insurance will not cover it.

A builder I know came and had a look and feels that the whole lot needs to come out to establish the extent of damage and work required with potentially a huge bill.

Obviously, I don't want to 'bodge' it, but is there a more straightforward solution that doesn't require the whole bathroom to be gutted?

Kitchen ceiling edge, directly under the bathroom and shower:


View from the bottom of the shower where I pulled up the lino to have a look (soaked plyboard had been cut away at time of picture) :


View of the back of the base of the shower where most of the water damage appears to be:


Many thanks for any thoughts or advice!

ferret50

1,055 posts

11 months

Monday 20th November 2023
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Whole lot has to be dried out, rotten stuff removed and replaced, bathroom is a fairly confined area to work in, I agree with your builder mate.

Lotobear

6,554 posts

130 months

Monday 20th November 2023
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It really should be fully exposed for investigation - long term shower leaks can cause a surprising amount of concealed damage IME, I've dealt with a number of such matters as a building surveyor in insurance reinstatement cases.

The good news is, it's likely to be covered by your insurance.

Vanden Saab

14,233 posts

76 months

Monday 20th November 2023
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It will be fine right up to the point where you have a shower tray in the kitchen rather than the bathroom. Listen to your builder.

Lifeisalemon

Original Poster:

231 posts

177 months

Monday 20th November 2023
quotequote all
Lotobear said:
The good news is, it's likely to be covered by your insurance.
Unfortunately, this appears unlikely if it is the sealant that has failed and caused the leak. I did have a chat with them to check on this, and they were pretty clear that this would not be covered if it was down to the sealant.

EmailAddress

12,258 posts

220 months

Monday 20th November 2023
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Lifeisalemon said:
Lotobear said:
The good news is, it's likely to be covered by your insurance.
Unfortunately, this appears unlikely if it is the sealant that has failed and caused the leak. I did have a chat with them to check on this, and they were pretty clear that this would not be covered if it was down to the sealant.
Which is why you read the Ts&Cs before contacting them.

Sorry you're in this stuation OP.

Depending on how longterm your residence is, and your budget. You will get a lot of doom-mongering about tearing everything down to start again but there is a middle ground.

Get a dehumidifier in. When everything is down to an acceptable level, finger away anything knackered.

What you're left with could still be structurally sound, and you can work from there. Only then is it worth getting any quotes or considering fixes.

BoRED S2upid

19,771 posts

242 months

Monday 20th November 2023
quotequote all
ferret50 said:
Whole lot has to be dried out, rotten stuff removed and replaced, bathroom is a fairly confined area to work in, I agree with your builder mate.
This. Happened to us new floors new bathroom and the best but the insurance won’t pay out under maintenance or some such bullst.

Chainedtomato

712 posts

107 months

Monday 20th November 2023
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I’m not telling you what to do, but on closer inspection are you sure the trap and or waste connection hasn’t failed and leaking? This would be covered if so.

Flooble

5,565 posts

102 months

Monday 20th November 2023
quotequote all
As far as I can see it, insurance is basically there for a fire, flood (partially) or earthquake.

Unless you want to pay many hundreds (thousands) extra for a full service policy from the likes of NFU.


Lotobear

6,554 posts

130 months

Monday 20th November 2023
quotequote all
Lifeisalemon said:
Lotobear said:
The good news is, it's likely to be covered by your insurance.
Unfortunately, this appears unlikely if it is the sealant that has failed and caused the leak. I did have a chat with them to check on this, and they were pretty clear that this would not be covered if it was down to the sealant.
I think it's more nuanced than that, and I've dealt with several claims where failed sealant is the cause and this has been accepted as a 'gradually operating cause' by insurers because very often you don't actually know the sealant has failed (or the pipe is leaking) until the signs of damage become apparent. Now if you fessed up and said to them 'oh yeah that sealnat's been knackered for years' that is likely to be a different matter!




Lifeisalemon

Original Poster:

231 posts

177 months

Monday 20th November 2023
quotequote all
Thanks for the comments all. Appreciated.

Where we are at currently is that, obviously, the shower is now out of use, and a dehumidifier is running in the bathroom, so at least the damage is now contained and beyond the obviously wet plywood and clearly rotten bits that I have removed all else behind and below that seems pretty solid so hopeful structurally it's ok. Unfortunately, this time of year is a nightmare to get anything sorted, so it looks like the new year before it can be all pulled apart by someone who knows what they are doing, which is an absolute pain.

My insurance company has asked for a plumber to attend to determine the leak's cause and provide a report on this before they will even consider any claim. If it is linked to anything of 'wear and tear, or maintenance' then I am on my own, i.e. sealant failure...the problem is that to establish this fully, it all needs to be pulled apart initially, tiles down etc to access the plumbing behind the mixer tap and by then, I am committed to a full bathroom refurb at around £10K at best guess.

EmailAddress

12,258 posts

220 months

Monday 20th November 2023
quotequote all
Lifeisalemon said:
My insurance company has asked for a plumber to attend to determine the leak's cause and provide a report on this before they will even consider any claim.
Okay Google, cash machines near me.

austinsmirk

5,597 posts

125 months

Monday 20th November 2023
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Don’t think insurance will pay out as it’s just wear and tear. It looks old to begin with and the usual half arsed mazy plumber job: judging by the height the trays been put in at.

I’d rip the lot out and do it properly

Beggarall

553 posts

243 months

Monday 20th November 2023
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Obviously it depends on your policy but I thought that while they won't pay to repair the "wear and tear" they do pay for consequential damage. We had a leaking radiator pipe which caused damage to the room below - the repair to the pipe was not covered but they did pay to replace the ceiling!

alfabeat

1,137 posts

114 months

Monday 20th November 2023
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If it is leaking from the sealant, why not just repair the sealant so you can use the shower? If it were me, I would just repair the leaking sealant, dry it out thoroughly and then assess. No point ripping it all out if it is just cosmetic damage.

andy43

9,791 posts

256 months

Monday 20th November 2023
quotequote all
EmailAddress said:
Lifeisalemon said:
My insurance company has asked for a plumber to attend to determine the leak's cause and provide a report on this before they will even consider any claim.
Okay Google, cash machines near me.
hehe
If the seal on one of those push fit isolation fittings starts weeping it would cause exactly that sort of damage.

Little Lofty

3,331 posts

153 months

Monday 20th November 2023
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Get yourself a stone tray next time, those fibre glass trays are crap, I’m surprised its lasted so long. I would just re-seal it for now so you can use it.

skwdenyer

16,715 posts

242 months

Tuesday 21st November 2023
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Your basic problem seems to be that you're reliant upon silicone sealant, because it looks like the tray's been installed butting-up to the wall finish (rather than the wall finish overlapping the tray). Worse, those trays - sitting on corner feet - are prone to movement.

The key thing is stiffness. If anything can flex, it will flex. How is that subfloor constructed? It looks rather odd to me.

Were it me, I'd pull it all out, then rebuild with a proper base for the tray constructed so there's no potential for tray flex - for instance, a "waffle" support structure from 18mm marine ply with a ply top for continuous support, a ply base screwed to multiple joists, and the whole lot glued and screwed together. Then bed the tray down onto the play top with a suitable bedding material.

Better still, use a different tray smile

If you must have the sort of wall finish arrangement (finish down the sides of the tray, rather than overlapping above it), I'd bond the tray in with continuous beads of Sikaflex or similar up the sides, to absolutely guarantee no water ingress, and only then finish off with sanitary silicone.

But as others have said, first you must dry everything out.

Whilst you're at it, consider amending the plumbing. Is the panel you removed an easy-access panel? If not then a shut-off valve like that has no place living under there IMHO. They can and do leak sometimes. Having some isolation is useful, but needs to be of a type and in a location where it isn't a source of potential problems.

Lifeisalemon

Original Poster:

231 posts

177 months

Tuesday 21st November 2023
quotequote all
skwdenyer said:
Lots of useful and correct info.
Many thanks for this and the other comments added above.

Yes, the more I look at it, the more I realise what a crap installation it was whenever it was initially done, and it was probably a case of when not if.

Unfortunately, my knowledge of this is minimal, and if it worked, looked okay with no apparent signs of movement, wear or damage, and was out of sight and 'ain't broke', etc...

Anyway, we are where we are.

The next step is to find a plumber who responds to enquiries banghead (if anyone knows a good one in Somerset, please let me know!) to establish and report the cause of the leak so we can find out if the insurance will help or if I'm on my own. To my untrained eye, the green oxidation on the piping could be as much of the reason for a leak as anything else, particularly as the water damage worsens in that area and whether we can at least get a semi-usable shower working until it can all be ripped out and redone in what looks like the New Year now with Christmas around the corner.

Little Lofty

3,331 posts

153 months

Tuesday 21st November 2023
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If you do a refit use these products, the tray seal is excellent, I’ve just used it on this shower bath.

https://waterproofyourbathroom.com/