Are Letting Agencies obliged to provide you with a landline?
Discussion
Just moved into a place, wanted to get the phone number of the house from the lettings agency before we moved in so that we could order the internet in advance, they told us that they "didn't know the number" and that "it is probably BT".
Found out now that there's no line at all and BT want £120 to put a new line in. Are we obliged to pay this or are the Lettings Agency? I'd of thought a phone line would be a basic requirement...
Found out now that there's no line at all and BT want £120 to put a new line in. Are we obliged to pay this or are the Lettings Agency? I'd of thought a phone line would be a basic requirement...
t84 said:
Just moved into a place, wanted to get the phone number of the house from the lettings agency before we moved in so that we could order the internet in advance, they told us that they "didn't know the number" and that "it is probably BT".
Found out now that there's no line at all and BT want £120 to put a new line in. Are we obliged to pay this or are the Lettings Agency? I'd of thought a phone line would be a basic requirement...
No requirement. Found out now that there's no line at all and BT want £120 to put a new line in. Are we obliged to pay this or are the Lettings Agency? I'd of thought a phone line would be a basic requirement...
I'm told this new fangled wireless magic replaces wires.
t84 said:
Seen that, thanks, it's a 6 month lease so not in the mood to pay out for the installation, considering that there's a phone jack in every room. I think massive giraffes are being had...
If there's a phone jack in every room then there's probably a line. You just need to get it switched on, which costs a lot less than £120, in fact, I'm not sure I had to pay anything. This was the case with my place. I just sorted it online with BT.thinfourth2 said:
maser_spyder said:
None of my rental properties have a fixed line.
Nobody has ever asked if they can have one installed.
Does that tell you something?
You rent your properties to captain caveman who has no concept of phoneline Nobody has ever asked if they can have one installed.
Does that tell you something?
Nope, mobile 'phone and a 3G dongle. Both of which have the added bonus you don't have to 'disconnect' on leaving, or play the great fun BT game of house moving.
I lived in a flat for three years with no internet connection, and I owned an internet based company at the time. It's really not that hard.
To be honest, dealing with BT is more hassle that it's worth for only a 6 month tenancy. Just use a mobile, it's normally cheaper too!
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