Waste Dumped in Communal Bin Store - Tenant Denying Was Him
Discussion
No matter who dumped it the main thing that is annoying me is the cost. They can’t just make up a charge. £264 is way beyond reasonable, if you want it over and done with get a quote from a local waste disposal service and offer to pay them that amount, if they won’t accept it tell them to take you to court.
I've had disputes with management companies over similar spurious charges.
I would have happily gone to court but it never got that far because they disabled my tenant's keyfob, denying him access to various areas of the building. This effectively forced me to capitulate because it wasn't worth losing a tenant.
The dispute wasn't related to the keyfob, it was just their easiest way to exert leverage.
I would have happily gone to court but it never got that far because they disabled my tenant's keyfob, denying him access to various areas of the building. This effectively forced me to capitulate because it wasn't worth losing a tenant.
The dispute wasn't related to the keyfob, it was just their easiest way to exert leverage.
Edited by nyt on Thursday 25th April 11:23
craigjm said:
BrabusMog said:
I wouldn't expect to pay more than £50 to have a washing machine removed.
The bill won’t be just for that it will Include management company admin time for going through CCTV etc ashleyman said:
Shouldn't the management company have started with a formal letter warning items may be removed for £x and you have x days to remove?
Did they jump straight to removal and invoice or should they have warned first? Might be worth checking.
That's what we do to our tenants, the only exception being is if something is dumped in a communal area like a hallway, flammable items get removed immediately and charges levied against the whole block if it's not obvious where it came from.Did they jump straight to removal and invoice or should they have warned first? Might be worth checking.
PS, we charge £25 for a washing machine removal.
I can see why the management company would jump on the dumped washing machine immediately and get it removed straight away. Have experienced these sort of blocks before, one day someone puts a washing machine or a microwave in there, you blink and before you know it others in the block have taken it as a sign that it's ok to dump all sorts in there, and the room is full of sofas and rubble from the guy who just got a new kitchen. Or entitled parents start storing pushchairs and bikes in there in a flash. Seen it happen!
romeogolf said:
So, the tenant has been "helpful" and sent me a selfie to prove it's not him in the CCTV. He's wearing glasses, which he didn't when I met him and wasn't in his passport when I checked it... and now I have my doubts as to whether it's him in the second clip in the car park.
It pisses me off that I'll never get this money off him (and for the sake of a happy tenant for another 9 months, a 1-off £260 isn't huge) but I think I'll have to swallow my pride on this, pay the management company, and move on.
I'm considering writing to them to say that the payment has been made on the basis that they have been unable to provide me with suitable information to verify the identity of the individual or the accuracy of the fob access records, but that I do not wish to incur further interest/admin charges while the issue is discussed. Therefore, the payment is made with no admission of wrongdoing, but I would like them to provide me with two additional access fobs at their cost, and for the previous ones to be blocked on their system as I have concerns over block security.
Thoughts?
bit confused now - are you saying that one of the people in the video does now look like your tenant?It pisses me off that I'll never get this money off him (and for the sake of a happy tenant for another 9 months, a 1-off £260 isn't huge) but I think I'll have to swallow my pride on this, pay the management company, and move on.
I'm considering writing to them to say that the payment has been made on the basis that they have been unable to provide me with suitable information to verify the identity of the individual or the accuracy of the fob access records, but that I do not wish to incur further interest/admin charges while the issue is discussed. Therefore, the payment is made with no admission of wrongdoing, but I would like them to provide me with two additional access fobs at their cost, and for the previous ones to be blocked on their system as I have concerns over block security.
Thoughts?
Wasn't wearing glassed in his passport when you checked it? - Can you check your copy to reaffirm your view?
As an aside - You should keep copies of your tenants passports- ie proof of right to rent in the UK as part of the Immigration Bill 2015 Its an offence to Let to a tenant without the right tor rent in the UK and keep records of those checks.
I had similar happen to me, albeit I was the tenant accused of dumping a big f
k off mattress and bed in the middle of the bin store.
Same story in that it was supposedly my fob that was being used yadda yadda yadda. It took forever to get them to send the CCTV stills of the guy to my landlord, which they then forwarded to me.
My reply along the lines of "that guy is black. I'm not" seemed all that was needed to get the dheads to leave me alone 
k off mattress and bed in the middle of the bin store. Same story in that it was supposedly my fob that was being used yadda yadda yadda. It took forever to get them to send the CCTV stills of the guy to my landlord, which they then forwarded to me.
My reply along the lines of "that guy is black. I'm not" seemed all that was needed to get the d
heads to leave me alone 
superlightr said:
bit confused now - are you saying that one of the people in the video does now look like your tenant?
Wasn't wearing glassed in his passport when you checked it? - Can you check your copy to reaffirm your view?
As an aside - You should keep copies of your tenants passports- ie proof of right to rent in the UK as part of the Immigration Bill 2015 Its an offence to Let to a tenant without the right tor rent in the UK and keep records of those checks.
My tenant wasn't wearing glasses when I met him, and he wasn't wearing them in his ID which I took a copy of when they moved in - But in the photo he sent earlier, yes he was wearing glasses, so there is some chance the guy in the second CCTV clip is him. But let's face it, the clip is far from clear and I also feel that if it was my tenant he would be trying his best to distance himself rather than sending a very clear photo.Wasn't wearing glassed in his passport when you checked it? - Can you check your copy to reaffirm your view?
As an aside - You should keep copies of your tenants passports- ie proof of right to rent in the UK as part of the Immigration Bill 2015 Its an offence to Let to a tenant without the right tor rent in the UK and keep records of those checks.
I’m amazed and somewhat saddened that the op is thinking of folding and paying up. The management company are taking the pee. They can’t prove beyond reasonable doubt that your tenant was responsible. If they were mad enough to sue you for the money (very unlikely) there is a better than even chance that they would lose. Even if they won they would be unable to claim any costs for such a small claim.
I would just write to them saying that there is insufficient evidence that your tenant was responsible and under the circumstances you will not be paying their invoice. Invite them to sue you if they think otherwise.
I would just write to them saying that there is insufficient evidence that your tenant was responsible and under the circumstances you will not be paying their invoice. Invite them to sue you if they think otherwise.
bad company said:
Invite them to sue you if they think otherwise.
They won't sue, they'll just do this.nyt said:
I would have happily gone to court but it never got that far because they disabled my tenant's keyfob, denying him access to various areas of the building. This effectively forced me to capitulate because it wasn't worth losing a tenant.
OP... go and read Mangos thread regarding the 144quid plumbers bill.... Ask her if she wished she had just paid it (even thought I am sure she will win)
Not worth the sleepless nights and stress IMO. The hours you have pissed about already and the hours of stress and paperwork that are ahead of you if you want to take them to court is simply not worth it if you value your time.
Not worth the sleepless nights and stress IMO. The hours you have pissed about already and the hours of stress and paperwork that are ahead of you if you want to take them to court is simply not worth it if you value your time.
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